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How Paying Attention to Detail Can Win You Customer Loyalty

(June 15, 2015)

Have you ever evaluated your own experiences as a customer? What do you really remember about a brand? Is it just the product or also the amazing customer service you received? No matter how much effort businesses put into developing a product/service, the overall customer experience matters a lot and it cannot be made satisfactory … Continue reading How Paying Attention to Detail Can Win You Customer Loyalty

Customer Loyalty Month Launched by UAE Exchange

(June 12, 2015)

UAE Exchange has launched Customer Loyalty Month which will mark a month-long celebration till June 30th. The organization plans to have various contests and promotions. Customers will be invited to participate and avail the special offers. During the first event, 15 customers were rewarded for their loyalty. During the event, Varghese Mathew, Country Head, UAE … Continue reading Customer Loyalty Month Launched by UAE Exchange

Tips for Measuring Different Levels of Customer Satisfaction

(June 11, 2015)

Customer satisfaction is the extent to which consumer expectations are met or exceeded by a business’s products and services. Customers often compare the value of a product or service with the price they are paying for it. It is essential for companies to achieve high degrees of customer satisfaction as happy and loyal clients are … Continue reading Tips for Measuring Different Levels of Customer Satisfaction

In Focus: Ooredoo

(June 10, 2015)

Ooredoo is a leading telecommunication company in the region with a rapidly growing customer base.

Al Khaliji Launches New Mobile Banking App for Customer Convenience

(June 9, 2015)

The app comes with a new interface and improved security features for a better banking experience. Al Khalij Commercial Bank (al khaliji) Q.S.C has announced the launch of its new and improved mobile application. The new initiative is part of the bank’s long term strategy to provide convenient and streamlined banking services to all customers. … Continue reading Al Khaliji Launches New Mobile Banking App for Customer Convenience