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Customer Service Tips for Hotel Staff

(July 1, 2015)

An essential ingredient for success in the hotel business is comfort and quality of experience provided to the guest. As competition grows in the hospitality industry, it is important for hotels to deliver exceptional customer experience which will improve the ratings and positive reviews received by the hotel. When choosing a hotel, potential customers often … Continue reading Customer Service Tips for Hotel Staff

RTA Introduces New Features in Salik App to Enhance Customer Experience

(June 30, 2015)

The Roads and Transport Authority (RTA) has announced that it has added new features to the Salik smart app. As a result, now motorists can not only use the smart app to view vehicle registration and receive announcements, but also submit objections to offences and top-up their Salik accounts. The new update will also enable … Continue reading RTA Introduces New Features in Salik App to Enhance Customer Experience

New Debit Cards Launched by BankDhofar to Offer Customers Enhanced Security

(June 29, 2015)

Dedicated to providing the best banking experience to its customers, BankDhofar has taken another step forward in this direction. The bank has now embraced the CBO-OmanNET EMV programme. The new programme will enable BankDhofar to manage chip card transactions, both as an acquirer and issuer, in regards to ATMs and points of sales (POS). The … Continue reading New Debit Cards Launched by BankDhofar to Offer Customers Enhanced Security

5 Things Every Business Should Know About Evolving Customer Behavior

(June 29, 2015)

Customers living in the digital age are very demanding and want businesses to offer them personalized experiences. If you want your business to be a success, you need to adopt a customer centric approach. Being friendly, proactive, flexible and emotionally understanding towards your customers can go a long way in building a lifelong relationship with … Continue reading 5 Things Every Business Should Know About Evolving Customer Behavior

Mashreq Opens First Business Banking Centre for Customers in Dubai

(June 25, 2015)

Mashreq Bank has reaffirmed its commitment to show continuous support to SMEs by officially opening its first dedicated Business Banking Centre in Dubai. The centre has a central location in the business hub of Dubai in Muraqqabat, Deira. The facility is precisely developed to offer SMEs comprehensive services under one roof through the most experienced … Continue reading Mashreq Opens First Business Banking Centre for Customers in Dubai