Author

DHL Opens Another Service Point in Qatar for Customers

(July 9, 2015)

The renowned international logistics firm, DHL Express has opened another retail service point for its customers in Qatar. The brand new service point is located in one of Doha’s leading shopping centres, the City Centre Mall. The latest retail point will enable DHL to further boost customer experience by offering them easy accessibility to first-rate … Continue reading DHL Opens Another Service Point in Qatar for Customers

Oman Air Unveils New App for Enhancing Experience of Frequent Flyers

(July 9, 2015)

In order to further enhance the travelling experience of frequent flyers, Oman Air has launched the all new Sindbad mobile app. The latest mobile app will be available on both Android and IOS platforms. According to Oman Air, the new Sindbad app comes packed with numerous useful features that will enable Oman Air’s customers to … Continue reading Oman Air Unveils New App for Enhancing Experience of Frequent Flyers

Tips for Improving Customer Service at Gas Stations

(July 8, 2015)

Being in the competitive gas station industry means that you should have a holistic approach to customer service. It is important that your strategies revolve entirely around customers if you expect them to keep coming back to you. For example, your attendants should politely greet your clients, fill up their gas tanks, clean their windshields, … Continue reading Tips for Improving Customer Service at Gas Stations

Abu Dhabi Ports Opens New Customer Service Centre at Zayed Port

(July 7, 2015)

Abu Dhabi Ports has opened a brand new Customer Service Centre at the famous commercial deep-water harbour, Zayed Port. The new service centre will enable Abu Dhabi Ports to further enhance its wide-ranging services by catering to different needs of the ever increasing customer base. A highly trained team of service professionals is delegated at … Continue reading Abu Dhabi Ports Opens New Customer Service Centre at Zayed Port

How Transparency Can Help Build a Lasting Relationship with Customers

(July 7, 2015)

One of the most important aspects of building a brand name and winning over the trust of customers is transparency. For a business, transparency involves being open about the operations of a company and sharing all relevant information with customers and other stakeholders. The globalized business world revolves around competitive marketing approach, which means that … Continue reading How Transparency Can Help Build a Lasting Relationship with Customers