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How to Create a Healthy Work Environment for Your Customer Service Staff

(August 20, 2015)

There are many factors that businesses focus on to boost productivity of their customer service staff including frequent bonuses, paid leaves, team building events etc. While such monetary and nonmonetary incentives may yield high rewards in terms of performance, they would be inadequate and incomplete if working conditions are not considered and stressed upon. A … Continue reading How to Create a Healthy Work Environment for Your Customer Service Staff

6 Tips to Improve Train Travel for Your Customers

(August 19, 2015)

Travelling by train is quite popular with people all over the world and it is ideal for tourists as train stations are often always situated in the middle of cities unlike airports. According to UNIFE World Rail Market Study, the global rail industry is currently worth €146 billion. The study also predicts that there would … Continue reading 6 Tips to Improve Train Travel for Your Customers

Gulf Customer Experience Awards

(August 19, 2015)

The inaugural Gulf Customer Experience Awards celebrate and recognize the very best in Customer Experience across a broad spectrum of industry sectors and multiple categories.

4 Simple Ideas for Ophthalmologists to Enhance Customer Experience

(August 18, 2015)

Many people visiting an ophthalmologist for the first time feel anxious about the testing and treatment. Great customer service for ophthalmologists includes, making the patients feel comfortable, providing relevant information and guiding them through the process in order to ensure smooth and stress-free treatment or testing. Customers might be visiting an ophthalmologist for eyesight testing … Continue reading 4 Simple Ideas for Ophthalmologists to Enhance Customer Experience

5 Celebrity Inspired Business Lessons to Strengthen Your Customer Base

(August 17, 2015)

Celebrities are smart marketers, they know the art of winning the hearts of their fans and that is why many of them are running their successful brands. The reason why celebrities are so successful in generating mass following and customers for their businesses is that they focus upon being unique and creating an emotional association. … Continue reading 5 Celebrity Inspired Business Lessons to Strengthen Your Customer Base