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Zain Bahrain Introduces New Services to Enhance Customer Experience

(August 31, 2015)

Zain Bahrain, a prominent telecom operator in the Kingdom of Bahrain, has introduced a series of new services to significantly enhance customer experience. The innovative telecom company has deployed the most advanced Customer Visit Management system, giving customers swift seamless service with the highest level of care whenever they visit any of the 22 retail … Continue reading Zain Bahrain Introduces New Services to Enhance Customer Experience

6 Tips for Reducing the Number of Unhappy Customers

(August 31, 2015)

A lot is said and written about how to handle unhappy customers. While some of the seminars and articles offer really useful tips about this topic, have you ever thought about looking into the reasons that contribute towards making customers unhappy and angry? Your proactive approach towards reducing the number of unhappy customers is likely … Continue reading 6 Tips for Reducing the Number of Unhappy Customers

In Focus: Dubai Airports

(August 31, 2015)

Anita Mehra, Vice President of Communications and Business Development at Dubai Airports talks to us about various developments taking place at the airport for enhancing customer experience.

du Offers the Fastest Broadband Download Speed to Domestic Customers in UAE

(August 31, 2015)

du, the fastest growing telecom operator in the UAE, has now offered its domestic customers the fastest broadband download speed of up to 1Gbps. The latest offer from du is valid for du Talk, Watch and Surf subscribers, which will significantly boost customer satisfaction by providing a seamless home entertainment and gaming experience. The Chief … Continue reading du Offers the Fastest Broadband Download Speed to Domestic Customers in UAE

Business Ethics for Building Brand Image and Customer Loyalty

(August 27, 2015)

Environics International surveyed 25,000 people in 23 countries which revealed that 50% of the respondents take into consideration the social behavior of companies, while one out of five said that they would object to poor social performance by speaking against its actions or boycotting the products of the company. This indicates the importance of ethical … Continue reading Business Ethics for Building Brand Image and Customer Loyalty