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6 Tips for Home Based Businesses to Acquire and Retain Customers

(September 22, 2015)

Many entrepreneurs are running their business ventures from home, considering factors such as convenience and cost saving. While having a business setup within the confines of your home seems like an advantage as it saves you money, attracting and retaining customers becomes all the way more challenging. Whether you are running a bakery from home … Continue reading 6 Tips for Home Based Businesses to Acquire and Retain Customers

Creating Work-Life Balance for Customer Service Employees

(September 18, 2015)

The perfect work-life balance is created when people feel satisfied about the time division between work and leisure. If employees feel that work takes too much of their time, leaving only a few hours to spend with family, it creates a feeling of resentment.Low morale and alarmingly low satisfaction levels leads to lack of commitment, … Continue reading Creating Work-Life Balance for Customer Service Employees

Emirates NBD Offers Customers Banking Services via Twitter

(September 17, 2015)

Emirates NBD has revealed that it has started to offer select banking services to its customers via the social networking website, Twitter. With this announcement, Emirates NBD has become the first bank in the region to offer banking services via Twitter. The new service will significantly add to the customer experience enabling customers to enquire … Continue reading Emirates NBD Offers Customers Banking Services via Twitter

Return Policy: Is Yours Helping You Retain Customers?

(September 17, 2015)

Customers are an asset for any business. In order to ensure that customers keep coming back to you, customer-friendly policies need to be devised. A flexible return policy is one of the factors considered vital for providing a pleasant experience. Being accommodating towards your customers ensures long-term benefits such as customer loyalty and strengthens brand … Continue reading Return Policy: Is Yours Helping You Retain Customers?

6 Ways of Gauging How Your Customers Perceive You

(September 15, 2015)

Your customers might be switching to a competitor without letting you know the issues they had with your product/service. The main reason why customers feel reluctant giving feedback or reporting complaints/issues is the time consuming and complicated procedures and policies. Most customers find it easier to walk away from a business if they are not … Continue reading 6 Ways of Gauging How Your Customers Perceive You