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UAE Government’s YouTube Channel Launched

(June 10, 2014)

The UAE Government’s YouTube channel has been launched by His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai. Shaikh Mohammad reiterated the government’s commitment to offer better accessibility of government services to people. He emphasized on the ministries and federal authorities to ensure transparency and … Continue reading UAE Government’s YouTube Channel Launched

DSG to Provide Electronic and Smart Shared Services

(June 10, 2014)

An agreement has been signed between Dubai Smart Government (DSG) and Dubai Media Inc. (DMI). Under this arrangement DMI will be provided electronic and smart shared services by DSG. Deputy Chairman and Managing Director of DMI, H.E. Sami Dhaen Al Qamzi and Director General of DSG H.E. Ahmad bin Humaidan signed the agreement in presence … Continue reading DSG to Provide Electronic and Smart Shared Services

Customer Journey: Transforming the User Experience

(June 10, 2014)

What, Why, and How What is Customer Journey? Simply put, Customer Journey is the ‘Complete sum of experiences the customer goes through when interacting with your brand’. If you tend to focus on the customer experience at the time of a sale, ignoring the customer’s journey from the time he saw your advertisement to the … Continue reading Customer Journey: Transforming the User Experience

UAE’s First App That Pays People for Feedback

(June 9, 2014)

Task Spotting FZ-LLC, a Dubai-based tech startup has launched a smartphone app that pays people in exchange for their feedback. The app leverages the concept of crowdsourcing to help businesses get retail information by connecting them with smartphone users who are willing to provide it. The app requires the users to complete simple tasks when … Continue reading UAE’s First App That Pays People for Feedback

Etihad Announces Its Withdrawal from Skytrax Rating

(June 9, 2014)

Etihad Airways sends out official letter to Skytrax, declaring its exit from the rating firm as well as Skytrax World Airline Awards and the Skytrax Audit. Etihad Airways has announced its withdrawal from Skytrax, a UK based travel rating company. The decision was made after reviewing the rating system. “The measurement of customer satisfaction and … Continue reading Etihad Announces Its Withdrawal from Skytrax Rating