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Etisalat and Accenture in a joint project have introduced the first Digital Index in the United Arab Emirates. The project will facilitate businesses and government organizations to assess their digital footprint and maturity in terms of a ranking system. Subsequently, this would help various organizations improve their ranking to fuel growth. The index aims to … Continue reading Etisalat Unveils Digital Index for Businesses in UAE

Companies are recently looking to turn their customers into strong and passionate brand advocates, who can represent the company’s happy and satisfied customers and are more than eager to spread positive word of mouth, by sharing the praise on social media and other platforms. Let’s have a close look at how you can use the … Continue reading Building Brand Advocates Through Social Media

FedEx expands its International First Service which is an urgent delivery service to 31 new origins, which also include UAE, Kuwait and Bahrain in order to enhance customer service delivery. FedEx is enhancing its service delivery by broadening its solution for global customers who are looking to send urgent orders within the next working day. … Continue reading FedEx Broadens Early Delivery Service to More Countries

Emirates is one of the few airlines in the world to provide Wi-Fi connectivity to its passengers. According to statistics, in the last three years, half a million passengers have enjoyed onboard internet connectivity. As smartphones have gained popularity, it has increased the demand for onboard Wi-Fi services. The airline is investing over US$20 million … Continue reading Emirates Airlines Plans More Wi-Fi Initiatives for Passengers

Ooredoo unveils ‘Shahry’ and ‘More’ offers After the launch of its recent brand, Ooredoo is focusing on delivering quality customer service by offering innovative offers for both its valuable customers of prepaid and postpaid packages. The Shahry keys promotion has been turned into a permanent offer, which allows subscribers to call over 100 international destinations … Continue reading Ooredoo Offers More Free Minutes to Its Prepaid and Postpaid Customers