Author

Dubai Police App A Success in the UAE Market

(April 2, 2014)

The recently updated Dubai police app has become a favorite and most downloaded government app among customers in UAE. The Dubai police mobile application is being used by customers all over UAE, making it the highest rated government app in the area according to a senior police official in Dubai. Currently it is the number … Continue reading Dubai Police App A Success in the UAE Market

In Focus: Emirates Islamic Bank

(April 1, 2014)

In an exclusive interview with customerservice.ae, Mr. Waqar Khan Durrani, Manager for Card Acquisition and Strategy Business Development Department, at Emirates Islamic Bank in UAE shared his perspective on customer service in the banking sector.

24 Hour Services for Vehicles in Dubai

(April 1, 2014)

RTA will now be running four centers 24/7 for providing services to facilitate the customers. Motorists in Dubai now have the privilege to get their vehicles tested and registered any time they like, with the Roads and Transport Authority (RTA) offering its services 24/7 in four of its service centers. The centers will be offering … Continue reading 24 Hour Services for Vehicles in Dubai

4 Myths About Customer Service

(April 1, 2014)

Providing extraordinary customer service is a constant effort which requires strategic planning. There are several myths prevalent about the customer and the customer service industry which baffles the minds of those associated with it. Here are some common myths that we have busted for you. Myth # 1: Surveys Are the Only Accurate Tool to … Continue reading 4 Myths About Customer Service

Dubai Hotels to Add Tourism Fee

(March 31, 2014)

Hotels in Dubai will now be charging a new fee called the tourism dirham from customers staying in the hotel. The Dubai Department of Tourism and Commerce Marketing (DTCM) had announced a new fee earlier this year, ‘tourism dirham’ which will be charged from customers from today i.e March 31st. The fee will be charged … Continue reading Dubai Hotels to Add Tourism Fee