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With the changing lifestyles of consumers, businesses are continuously on the lookout for new and innovative advertising techniques to increase their customer base. Although conventional advertising mediums such as television, newspapers and billboards are still relevant, businesses need to explore other channels to reach out to their target market and stay ahead of their competitors. … Continue reading 4 Innovative Ways Businesses Can Attract Customers

Du has signed a deal with Travelling Connect to offer a global rewards program for roaming customers, which has several key benefits. The latest initiative is primarily designed to help roaming customers in the UAE, since it aims to keep all travellers connected during their stay and provide premium services. The deal will enable all … Continue reading Du and Travelling Connect Sign Deal to Facilitate Inbound Roamers in UAE

In Focus: Biz Group

(November 25, 2014)

Hazel Jackson is the Chief Executive Officer of biz-group FZ LLC, providing corporate training to companies across various industries in the region and helping management with team building.

Banking is a service based industry, which means that their core offering relies on customer service, since most of their operational activities involve serving and interacting with customers. In order to build long-term client relationships, the element of customer loyalty is essential, which solely depends on customer experiences. The success of a bank depends on … Continue reading How Banks Can Improve Customer Experience

The Roads and Transport Authority (RTA) has further added 10 new smart kiosks offering various services to customers, bringing the total number of kiosks to 16. Two more services were also added to the wide spectrum of services already being offered: Ability to renew driver’s license and parking cards services. The latest move is in … Continue reading RTA adds license renewal and parking cards service to smart kiosks