As part of their job, CSRs have to gather, record and share information while interacting with customers. Remembering information is vital for professionals whose job is to serve customers in one capacity or another. Off the Menu is specially designed to test a team’s ability to collect, memorize and deliver information with accuracy. This is a role-playing activity where participants will play the part of both customers and waiters in a restaurant. It helps participants learn process efficiency and memory retention techniques as well as timely task completion.
The main objective of this game is to enhance the players’ ability to manage a complex situation while also delivering measurable results.
Off the Menu brings to the table:
“Customer Service for Social Media training is something that you can only find with CustomerService.ae. The instructors were very knowledgeable about the subject and our team had a lot of fun. Recommended!”
“The team expressed great level of excitement when we associated our meeting with a quick game. The trainers were helpful and created a motivational spirit among the trainees. Their excellent training strategies made the games both educational and fun.”
Zeina Abdel Azim
Customer Experience Manager
Mall of Arabia