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June 13th, 2019 – Dubai, U.A.E – CustomerService.ae will be attending the OPEX Week Middle East: Business Transformation Leaders Summit from 16th to 18th June 2019, at The Address, Dubai Mall. The three-day event is set to deliver information and networking opportunities revolving around digital transformation. Learn the ways of the fast-paced work environment and … Continue reading CustomerService.ae Set to Attend OPEX Week Middle East

There will be times when the biggest challenge is keeping your employees happily-engaged in the workplace. Misunderstandings can easily arise between colleagues, even when they are sitting right across from each other. Maintaining optimal communication within an organisation is often a manager’s primary task. Often the conflict arises when one is insistent on sticking to … Continue reading Fill the Gaps with Emotional Intelligence

Building a team comes with its own set of challenges. Sometimes, it has to do with hiring the right kind of talent and at other times, it has to do with retaining them during times of serious financial crisis. Even the best product or the most innovative business plan is meaningless if there isn’t a … Continue reading 4 Reasons Why Team-building Works

All businesses provide products and services, but your relationship with your customer does not stop there. Brands need to provide exceptional service, pre-sale and post-sale, as well. The following are some hard-to-ignore signs of  broken customer experiences: #1.Overconfidence in Action Whether the business offers professional certifications or personalised legal services, it is imperative that the … Continue reading 3 Signs of a Broken Customer Experience

CustomerService.ae, a project of LiveAdmins DMCC, has once again signed on for a media partnership with DMG World Media for The Hotel Show 2019.