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5 Tips for Delivering a Social Banking Service

(April 25, 2014)

In order to offer a consistent service across all of its customer channels, banks must learn to encompass not only the traditional methods of communication such as in-branch, online banking tools and phone helplines, but social media as well. Multiple global banks are starting to take advantage of this highly transparent and demanding medium as … Continue reading 5 Tips for Delivering a Social Banking Service