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CustomerService.Ae Signs On As Official Media Partner For Customer Experience Week Middle East

(August 13, 2018)

CustomerService.ae, a project of LiveAdmins DMCC, has entered into a media partnership agreement with IQPC Middle East for Customer Experience Week Middle East.

CustomerService.Ae Signs On As Official Media Partner For OPEX 4.0 With IQPC Middle East

(August 8, 2018)

CustomerService.ae, a project of LiveAdmins DMCC, has entered into a media partnership agreement with IQPC Middle East for OPEX 4.0.

Designing a Customer Retention Strategy for the Call Center

(August 6, 2018)

“Should I stay or Should I go?” It is as if that is what your customers are actually saying when they mention the phrase “cancellation of service”. It is a dreaded combination of words that are bound to set all customer service professionals on alert. Here is where a company’s customer retention strategy comes into … Continue reading Designing a Customer Retention Strategy for the Call Center

Defining ‘a Job Well-Done’ in the Workplace

(July 23, 2018)

What is meant by the phrase ‘a job well-done’? For most managers, a job well-done is when an employee successfully delivers on an assigned task.

3 Ways to Conquer Customer Service Training Challenges

(July 10, 2018)

It is an undeniable fact that the quality of customer service can potentially make or break a company.