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OITE Events

(March 30, 2017)

OITE is one of the leading trade fair companies in the GCC, offering successful networking platforms for enterprises all around the world.

5 Tips on Offering Effective Customer Service to Millennials

(March 22, 2017)

Millennials today have stronger purchasing power than before and businesses are looking to devise strategies to attract and engage this tech-savvy generation. With the internet being at the core of their daily lives, Millennials have mastered the skill of communicating through email, texting, social media and apps. They expect companies to be available to them … Continue reading 5 Tips on Offering Effective Customer Service to Millennials

Winning Customers’ Hearts Through Social Media

(March 10, 2017)

A guide that can help businesses improve their customer service through social media.

In Focus: Dimitri Koutsoubakis, COO Fit Republik

(March 8, 2017)

In an interview with CustomerService.ae, Dimitri Koutsoubakis, Chief Operations Officer at Fit Republik, one of UAE’s leading fitness center, touches upon various factors that combine to provide a customer centric experience dedicated to helping customers become “better versions of themselves.

In Focus: Haysam Fahmy, Head of Digital Marketing & Performance, Commercial Bank of Dubai & CBD Now

(February 28, 2017)

Haysam Fahmy, Head of Digital Marketing & Performance at Commercial Bank of Dubai (CBD) & CBD Now speaks about the launch of CBD Now, UAE’s first digital bank, providing a complete banking solution to customers via mobile app.