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In Focus: GM OITE Tarek Ali

(January 30, 2017)

Tarek Ali, General Manager for OITE Trade Fairs talks about steps being taken to enhance customer experience at the upcoming events being organized by his company in Oman this year.

4 Ways to Enhance Customer Happiness

(January 26, 2017)

For businesses, making sure customers are happy is an important step towards gaining customer loyalty. Happy customers not only buy your products but also suggest them to their social circle and eventually turn into your brand advocates. When a customer buys something from you, he/she not only expects product quality but also an extraordinary overall … Continue reading 4 Ways to Enhance Customer Happiness

In Focus: Abdul Hakeem Omar Al Ojaili, Acting CEO of BankDhofar

(January 25, 2017)

In an exclusive interview with CustomerService.ae, Abdul Hakeem Omar Al Ojaili, ActingCEO of BankDhofar talks in detail about BankDhofar’s digital technologies along with a variety of banking services and innovative features.

6 Strategies for Creating a Memorable Customer Experience at Restaurants

(January 19, 2017)

Starting a restaurant business and making customers love the food and service you offer isn’t an easy job. Customer preferences are ever changing and their demands keep increasing with time as well. While some might find your overfriendly staff, as warm and welcoming, others may complain of them being too candid. Creating the right mix … Continue reading 6 Strategies for Creating a Memorable Customer Experience at Restaurants

4 Strategies for Companies Looking to Build Customer Confidence

(January 16, 2017)

Increase in market competition has led to customers quickly moving from one brand to another, in search of better service and product quality. Customers have higher expectations and companies need to invest more to build customer trust and confidence. A customer who trusts your brand is more likely to stick with it and be more … Continue reading 4 Strategies for Companies Looking to Build Customer Confidence