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5 Essentials for Delivering Remarkable Customer Service

(February 9, 2016)

Do you know what it takes to make a customer feel enthusiastic and connected to a brand? What sort of service makes customers so motivated and happy that they love sharing their experience with others? Remarkable customer service inspires your customers to spread positive word about your business and significantly helps your company in achieving … Continue reading 5 Essentials for Delivering Remarkable Customer Service

Register for ADNOC Wallet

(February 8, 2016)

The new initiative will enable customers to benefit from the company’s smart service once they apply for the ADNOC wallet online.

4 Essentials for an Impactful Customer Service Training Workshop

(February 4, 2016)

Over the last couple of years, customer service trainings have become significant for the very survival and effectiveness of customer service teams in organizations which depend upon its staff to handle customer queries. Customer service excellence, is essentially what makes retaining customers easy, and increases the revenue generating capability of organizations. Trainers have successfully used … Continue reading 4 Essentials for an Impactful Customer Service Training Workshop

Reasons Why Your Customer Service Trainings are Not Effective

(February 3, 2016)

While many businesses spend considerable amount of money and time on customer service training programs, most of them fail to bring any significant change to the attitude of CSRs and consequently to the overall customer service experience. The prime reason why these training programs fail to make any impact is that they apply outdated training … Continue reading Reasons Why Your Customer Service Trainings are Not Effective

Secrets to Smooth Customer Service Delivery

(February 2, 2016)

One of the most important factors impacting customer satisfaction includes efficient and smooth customer service delivery. Many businesses fail because managers don’t realize the importance of delivering a seamless and streamlined customer experience for everyone. Regardless of the type of business or size, the success and growth of a company hinges upon quality customer service. … Continue reading Secrets to Smooth Customer Service Delivery