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Why It is Important to Make an Exception for Your Customers

(April 26, 2016)

There are scenarios where customers come for a product exchange or refund but have lost the purchase receipt. What is the best way to deal with such customers? Many businesses ignore the significance of providing exceptional customer service and end up losing customers to their competitors. Going beyond the expectations of your customers will win … Continue reading Why It is Important to Make an Exception for Your Customers

Marcus Evans

(April 26, 2016)

A global, multifaceted media, corporate marketing and information company, employing 3000 professionals in 59 worldwide locations.

Information Exchange Group

(April 26, 2016)

Information Exchange Group is an organization dedicated to providing platforms for Technical and Industrial Information Exchange.

Domainers Meet 2016

(April 26, 2016)

Domainers Meet 2016 aims to increase the awareness, reach and market of Domain names and related industry in GCC Countries.

Recalibrating Digital Customer Service

(April 25, 2016)

Digital advancements have changed the way people shop and also their customer service expectations from companies. With a complete revamp in digital economy in terms of how transactions are conducted over the internet, customer service benchmarks have to change to meet the needs of the modern customer. A study by Steven Van Belleghem, titled ‘The … Continue reading Recalibrating Digital Customer Service