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RTA ADDS SELF-SERVICE MACHINES

(July 4, 2016)

The Roads and Transport Authority (RTA) has added more self-service machines in Dubai for customer convenience bringing the total to 17 machines.

BANKDHOFAR OPENS NEW BRANCH

(July 1, 2016)

BankDhofar, a leading bank in Oman has inaugurated a special mock branch to train staff to offer better banking experience.

Why Frontline Experience is Essential for Business Leaders

(June 29, 2016)

Great leaders know the importance of creating a customer centric culture within the organization. To promote that culture and vision, they need to experience the role at the frontline interacting with clients directly. This helps them better understand customers’ perspective, needs and expectations. Serving and communicating directly with customers gives you an insight on how … Continue reading Why Frontline Experience is Essential for Business Leaders

LiveAdmins Becomes Official Live Chat Partner for GITEX Once Again

(June 29, 2016)

For the second year in a row, LiveAdmins DMCC has formed a partnership with Dubai World Trade Centre (DWTC) to provide Live Chat Support for GITEX 2016.

Using Behavioral Science for Customer Satisfaction

(June 27, 2016)

It is widely understood that by developing empathy and learning about customers, businesses can create an enduring impact on them. A company that appreciates the significance of customer satisfaction must ask itself this question: Do you truly understand your customers? Businesses can learn more about clients by studying human behavioral traits, what they imply, and … Continue reading Using Behavioral Science for Customer Satisfaction