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Tips for Creating an Unforgettable Impression on Your Customers

(June 18, 2015)

To create an unforgettable impression on customers you need to provide a unique experience throughout the customer journey. Your customers would only return if they believe that they have been treated exceptionally well. Making sure that you always create a good impression on your customers will help you grow your business as it assures the … Continue reading Tips for Creating an Unforgettable Impression on Your Customers

Customer Experience Management Summit 2015

(June 18, 2015)

Customer Experience Management Summit 2015 is being held in Dubai from 13th-16th September 2015. Join heads and directors of CEM from leading regional and international brands including Google, Barclays Bank, du, AT&T Business Services, Al Futtaim Automotive, Jumeirah Group, Emirates Islamic Bank, AW Rostamani, O2 (Telefonica), Emirates Identity Authority, Saudi German Hospital and many more … Continue reading Customer Experience Management Summit 2015

4 Tips for Winning Back Lost Customers

(June 17, 2015)

The aim of every business is to identify and satisfy customer needs in order to increase their market share. However, running a business means that you have to be prepared to face all kinds of customer-related situations, no matter how difficult they are to deal with. For example, there might be times when you find … Continue reading 4 Tips for Winning Back Lost Customers

3 Ideas for Proactive Customer Engagement

(June 16, 2015)

Proactive Customer Engagement involves making the first contact with customers via various channels. Businesses, universally want to build relationship with customers and increase the level of engagement, since it ensues more sales and profits. Increasing customer engagement also encourages honest and unbiased feedback from customers. Businesses are able to ascertain the changing needs and demands … Continue reading 3 Ideas for Proactive Customer Engagement

Commercial Bank of Dubai Launches New Ras Al Khaimah Branch for Customers

(June 16, 2015)

Digital initiatives at the new branch to improve customer experience. Commercial Bank of Dubai has opened a new branch in Ras Al Khaimah. The new branch was inaugurated by H.H. Sheikh Ahmad bin Saqr Al Qassimi, Chairman of Ras Al Khaimah Free Trade Zone. H.E Saeed Ahmed Ghobash, CBD Chairman of the Board and Peter … Continue reading Commercial Bank of Dubai Launches New Ras Al Khaimah Branch for Customers