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The Beach Canteen project is an event under the Dubai Food Festival which has been underway since the 21st of February, 2014. Showcasing a diversity of affordable food along three prime beaches, namely Jumeriah’s 1, Kite Beach and Sunset Beach, it began on February 27th and will stay operational till Saturday, the 8th of March. … Continue reading Beach Canteen Project – Another Feather in the Cap for Dubai’s Food Industry?

In fashion retail, customer service is important as your portrayal of a product paints an image of value and utility in the mind of customers and is crucial in their preference of your product over others. Customers have ample opportunities to be informed through social media, read online product reviews and fashion magazines while hunting … Continue reading Fashion Retail: How To Enhance Sales Through Customer Service

New customer service techniques and strategies are being introduced in the market which provide you with the opportunity to “woo“ the customers, engage them and keep them coming back. But sometimes there can also be some challenges. Here are some of the changing trends and how customer service representatives can gear themselves for the challenges … Continue reading Customer Service: Changing Trends and How to Gear Yourself

Marks & Spencer to provide luxurious experience to customers with launch of new store which also has a cafe. Marks & Spencer has announced the launch of its 72,000 square foot store in Kuwait, which will be its largest international store. The store will be operated by the Al-Futtaim group, which has been Marks & … Continue reading Marks & Spencer Brings Its Largest International Store to Kuwait

Customer Services Representatives are the face of the business. Their interaction with the customer leads to a long term impression in the mind of the customer. This impression can be an asset or a liability for an organization. Companies that invest in ensuring excellence in their customer services normally have higher customer satisfaction and retention … Continue reading Top Training Tips For Improving Customer Service