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UAE Hospitality Industry; Setting the Standards of Customer Service

(September 20, 2013)

UAE, the name itself strikes exotic images of palm trees, beaches and luxurious hotels serving nothing but simply the best of everything to you. Why, you might be wondering is UAE associated with the best customer service when it comes to the Hoteling Industry? Why is everyone so keen on visiting UAE once to see … Continue reading UAE Hospitality Industry; Setting the Standards of Customer Service

UAE; Ramadan & Customer Service

(September 18, 2013)

We all know and have experienced the level of customer service in UAE when it comes to every industry.  Hospitality, Aviation etc. you name it and UAE has shown a remarkable progress from when it first opened its doors to the world. Every facility, comfort and technology is available is this paradise on earth and … Continue reading UAE; Ramadan & Customer Service

Innovative Solutions for Banks to Enhance Customer Experience

(September 16, 2013)

Banks are constantly trying to adapt new and innovative ways for providing easy and convenient banking for their customers, making sure they remain loyal and continue to use their services.  The customers of today, are well informed, aware and have good judgment about what they want, making it harder for banks to keep a competitive … Continue reading Innovative Solutions for Banks to Enhance Customer Experience

Social Media and its Use as a Customer Service Tool

(September 10, 2013)

Providing exceptional customer service has become a foundation for managing a business. Companies work towards focusing on minute details and information in trying to win the hearts of their customers in today’s competitive date. Times have changed from when consumers thought onsite customer service was adequate in assisting their needs, these days’ consumers want their … Continue reading Social Media and its Use as a Customer Service Tool

Dubai International Airport Travailing with Crowd Management

(August 22, 2013)

With a target of accommodating over 75 million passengers by the year 2015[1], the Dubai International Airport seems to have geared up to actually win the title of being ‘the busiest and the biggest airport’ after outpacing the rest. Proudly stating it out, Sheikh Ahmed bin Saeed Al Maktoum, the president of Dubai Civil Aviation … Continue reading Dubai International Airport Travailing with Crowd Management