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Why is Customer Service the Crux of Health Care Industry? Customer service has become one of the greatest priorities of business owners nowadays, in terms of having increased business productivity, better reputation, and higher customer loyalty and commitment towards organization. Providing outstanding customer service is a prerequisite for building customer’s trust in a business and … Continue reading Why is Customer Service the Crux of Health Care Industry?

There are many factors that are leading the government as well as the private sector to come up with reforms and measures that lead to an improvement of the education industry of UAE. The UAE industry as we can see is facing great diversity in the education industry, with unemployment rates going up especially for … Continue reading Is the Education Sector of UAE Serving Its Customers Well? Part 2

UAE is currently working very hard and trying to come up with reforms and measures to improve the standards of its educations sector and serve its customers well. The question remains whether UAE is giving enough attention to the needs of improving the education sector and providing the customer’s value for the investment they are … Continue reading Is the Education Sector of UAE Serving Its Customers Well?

Continuing with the argument as to how difference in management’s and public’s perspectives can lead to poor customer experiences, here are a few more customer experiences to quote. IS IT MANAGEMENT’S INABILITY TO HANDLE LOAD FACTOR OR ITS JUST OVERCROWDING? Overcrowding in public transit systems has become a daily life fact almost all around the … Continue reading Mobility Management in Public Transportation: Stringing it Together For The Public – Part 2

It is believed that sound public transportation service signifies a progressive economy. While some of us drive personal automobiles, others largely rely on the use of public transport as a means of travel. Helping commuters, students, senior citizens, persons with disabilities or foreigners move conveniently at fairly reasonable fares, public transportation has a number of … Continue reading Mobility Management in Public Transportation: Stringing it Together For the Public – Part 1