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Reaching UAE’s Digital Consumer in the Digital Age

(December 17, 2012)

Whatever the region, or whatever the market, there is one established fact that bears all the hallmarks of a technology-centric world. The coming of the digital age, as it has made its presence felt elsewhere, is landing with supersonic resonance in the UAE, and the market is feeling the ripples every day. The “digital consumer” … Continue reading Reaching UAE’s Digital Consumer in the Digital Age

The Beginning of War on Cyber Terrorism

(December 17, 2012)

Apart from inflation, hunger and poverty, cyber terrorism is yet another thing that would be keeping world leaders up at night. There have been many revelations of cyber-attacks in the Middle East earlier. Like when recently 30,000 workstations at Saudi Aramco were disabled with an aim to stop the flow of oil and gas to … Continue reading The Beginning of War on Cyber Terrorism

Dubai’s New Mega Projects Raise Eyebrows

(December 17, 2012)

Recently a couple of mega projects were announced in Dubai which can be seen as a flash back of the olden days. One cannot help but be pessimistic about the newly found confidence in the real estate market after the crash of 2007. The few ‘high-profile’ projects that were announced in the recent weeks by … Continue reading Dubai’s New Mega Projects Raise Eyebrows

The “Outside In” Approach to Service Excellence Amidst UAE’s Retail Boom

(December 16, 2012)

Looking from a customer intelligence perspective, the old adage of ‘know more, sell more’ goes hand-in-hand with it. Having opportunities come your way is one thing, but turning opportunities into results is an entire science. And the concept integrates perfectly with Emirates’ retail sector, a segment where sales figures are on the track to hit … Continue reading The “Outside In” Approach to Service Excellence Amidst UAE’s Retail Boom

Internet Governance in Flux

(December 14, 2012)

Kicking off 12-day long deliberations in Dubai, about 193 countries are gathered to renegotiate ITU treaty at The World Conference of International Communications (WCIT-12). Although drafted in 1988, the treaty is now being revised to catch up with the rapid transformations brought on by current telecom usage reinforced by international telecommunications regulations. However, UN organizers … Continue reading Internet Governance in Flux