With digital platforms increasingly becoming the preferred method for communication in the Middle East, telecom operators in the region have already started to invest heavily in advanced technologies ...Read Full Story
MECC is the annual meeting point for the Middle East Call Centre industry and the 2017 version sees emphasis on two key themes, improving customer satisfaction and how to avoid making a bad outsourcin ...Read Full Story
Be part of the 6th Annual CEM in Telecoms Summit, which will be held from 10th to 11th April in Dubai, UAE. If you want to learn how to enhance customer experience with faster and smarter se ...Read Full Story
The world's leading retail experts are coming to Technology and Innovation in Retail 2016 to share their insights. Curated experts from across the globe will deliver technical presentations during the ...Read Full Story
The inaugural Gulf Customer Experience Awards celebrate and recognise the very best in Customer Experience across a broad spectrum of industry sectors and multiple categories. The Awards are based o ...Read Full Story
Customer Experience Management Summit 2015 is being held in Dubai from 13th-16th September 2015.
Join heads and directors of CEM from leading regional and international brands including Google, Bar ...Read Full Story