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Customer retention is one of the biggest challenges faced by businesses when so many choices are readily available to consumers. They may engage with you once, buy from you but then abandon your business for a competitor for one reason or another. So how do you retain them? How do you keep them coming back? … Continue reading 3 Simple Ways to Keep Your Customers Coming Back

Customers of Dubai Customs will now have access to service centers for longer durations during the day The customer service center of Dubai Customs in Jebel Ali will now be open for longer hours for the assistance of customers. The center will remain open from 7:30 am to 4pm Sundays to Thursdays as well as … Continue reading Dubai Customs, Jebel Ali Customer Service Centre to increase timings

Emotional intelligence has received a lot of attention for its impact on managing relationships, leadership as well as improving interpersonal skills. The more important use of Emotional intelligence for businesses is to utilize it for the satisfaction and smooth experience of the customers. Emotional Intelligence (EQ) gained much popularity after the publication of Goleman’s book … Continue reading Emotional Intelligence: The Secret To Loyal Customers

With a target of accommodating over 75 million passengers by the year 2015[1], the Dubai International Airport seems to have geared up to actually win the title of being ‘the busiest and the biggest airport’ after outpacing the rest. Proudly stating it out, Sheikh Ahmed bin Saeed Al Maktoum, the president of Dubai Civil Aviation … Continue reading Dubai International Airport Travailing with Crowd Management