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Category: Best Practices

  • 5 Signs Your Customer Service Needs a Revamp
  • 5 Habits of Highly Effective Customer Service Representatives
  • Do You Have What It Takes To Be A Super Support Agent?
  • 3 Simple Ways to Keep Your Customers Coming Back
  • How to Offer Great Customer Service on a Budget
  • Handling a Customer Service Nightmare
  • 5 Tips on Offering Effective Customer Service to Millennials
  • 6 Ways Online Businesses Can Measure Customer Service Quality
  • 5 Tips for Offering Efficient Customer Support Online
  • 4 Ways to Enhance Customer Happiness
  • 6 Strategies for Creating a Memorable Customer Experience at Restaurants
  • 4 Strategies for Companies Looking to Build Customer Confidence
  • 4 Tips for Enhancing Frontline Communication Skills
  • 5 Tips for Creating Better Experience at Events
  • 4 Important Factors When Designing Customer Satisfaction Surveys
  • 4 Strategies on Designing an Impactful Customer Journey Map
  • 4 Tips to Prevent Your Customers from Leaving
  • 4 Tips on How to Reduce Shopping Cart Abandonment through Customer Experience
  • Customer Service Tips for New Entrepreneurs
  • Tips to Devise an Effective Customer Experience Management Plan
  • How to Restore Lost Customer Confidence
  • Essentials of an Effective Customer Satisfaction Strategy
  • Improving Communication Skills through Training Workshops
  • 5 Things That Will Make Your Customers Always Choose You
  • Essential Soft Skills for Outstanding Customer Service
  • Effective Team Building for Customer Service Staff
  • How to Express your Gratitude towards Customers Using Social Media
  • How to Use Social Media for Insightful Customer Feedback
  • Tips on Building Customer Loyalty through Social Media
  • Which Country Provides the Best Quality of Customer Service?
  • How Online Booking Services are Enhancing Customer Experience
  • 5 Things a CSR Should Never Say to a Customer
  • Factors to Consider While Starting a Customer Support Department
  • 5 Phrases Every Customer wants to Hear
  • 5 Digital Channels that can help you Improve Customer Support
  • How to Woo Your Customers
  • Factors to Consider While Building a Customer Experience Team
  • How to Politely say ‘No’ to Your Customers
  • Tips on Effectively Handling Challenging Customer Service Situations
  • How to Make Your Customer Surveys More Engaging
  • 5 Emotions that are Essential for Building Customer Loyalty
  • How Focusing on Work Ethics can Help Improve Customer Service
  • Essentials of Personalizing Customer Service Experience
  • Essential Qualities to Look for in a Customer Success Manager
  • 5 Useful Tips on Developing a Loyal Customer Base
  • Tips on Improving Listening Skills for Better Customer Support
  • How to Make Your Customers Give Honest Feedback
  • Tips for Handling Expectations of Price Focused Customers
  • Using Behavioral Science for Customer Satisfaction
  • 5 Customer-Centric Practices Businesses Should Teach Employees
  • 5 Smart Ways to Handle Negative Customer Feedback
  • 5 Tips on Effectively Communicating with Dissatisfied Customers
  • Tips for Delivering Multilingual Customer Support
  • 5 Basics a Dedicated CSR Should Know
  • Essentials of Customer Service Courses and Certifications
  • 5 Ways Customer Experience Managers Can Achieve Higher Levels of Customer Satisfaction
  • 6 Essential Qualities Every Customer Service Manager Should Have
  • What Matters Most to Your Customers
  • 5 Valuable Tips on Winning Customers for Life
  • 4 Customer Service Essentials for Call Centers
  • 5 Fresh Ideas to Redefine Your Customer Experience
  • 5 Basic Skills Every Customer Service Trainer Should Have
  • 3 Simple Ways to Serve Non-Tech Savvy Customers
  • 5 Steps to Plan Your Social Media Customer Engagement Strategy
  • 4 Essential Customer Service Recovery Measures
  • 3 Tips for Delivering a Personalized Customer Experience
  • 5 Essential Traits of an Inspirational Customer-Centric Leader
  • 4 Simple Ways to Make your Customer Service Digital
  • How to Design Customer Experience for Different Kinds of Customers
  • Customer Service Tactics for Millennial Customers
  • 5 Ways Business Leaders Can Enhance Customer Service Experience
  • Tips for Adopting a ‘Can Do’ Approach to Customer Service
  • Tips on Training Employees to Make Smarter Customer Service Decisions
  • Fresh Customer Service Ideas for Your Big Breakthrough
  • 5 Great Interview Questions to Hire the Perfect CSR
  • 5 Tips for Delivering Great Customer Service over the Phone
  • 3 Tips for Creating Consistent Customer Experiences
  • 5 Benefits of Customer Service Training
  • 5 Basic Tips for Frontline Staff to Deal with Irate Customers
  • The Essentials of a Perfect Customer Loyalty Program
  • Customer Relationship Management Strategies in the Digital Age
  • 5 Ways to Gauge if Customers are Being Served the Right Way
  • 3 Basics for Breaking the Ice with New Customers
  • 5 Skills Every Customer Service Representative Should Have
  • 5 Simple Ways to Achieve Customer Service Excellence
  • 4 Ways to Make Your Customers Feel Valued
  • 5 Easy Ways to Develop Your Customer Experience Training Program
  • How to Train Your CSRs
  • 5 Essentials for Delivering Remarkable Customer Service
  • 4 Essentials for an Impactful Customer Service Training Workshop
  • Secrets to Smooth Customer Service Delivery
  • 4 Tips for Developing Lifelong Customer Relationships
  • Tips for CSRs to Remove Communication Barriers
  • 3 Tips to Empower Your Customer Service Staff
  • 5 Tips to Ensure Your Customers Come Back to You
  • 5 Tips for Treating Customers Like Royalty
  • How to Cultivate a Learning Culture Among CSRs
  • How to Make Customer Service A Key Differentiator of Your Business
  • Top 4 Customer Service Expectations for 2016
  • Essentials of Customer Service Training Manuals
  • 5 Tips for Mending the Gaps in Your Customer Service
  • 4 Tips for Establishing Customer Rapport
  • 5 Ways to Create a Customer Oriented Business Culture
  • How to Win Back Disgruntled Customers?
  • Customer Service Lessons from Leading Entrepreneurs
  • 5 Tips for Small Businesses to Offer Stellar Customer Service
  • 5 Ways to Optimize Retail Customer Experience
  • 5 Tips for Managing Customer Grievances
  • How Bending the Rules can Help You with Customer Retention
  • 4 Reasons Why Listening to the Voice of Customers Is Important
  • 5 Essential Qualities of Frontline Retail CSRs
  • Tips for Event Management Companies to Provide Great Customer Service
  • 4 Aspects to Keep in Mind When Greeting Customers at Your Retail Store
  • 4 Basics for Delivering Great Customer Service
  • 5 Ways to Ensure Improved Mobile Customer Experience
  • 5 Ways to Minimize Customer Struggles
  • 4 Ways to Make Customer Experience Less Mechanized and More Human
  • 3 Simple Ways for Daycare Centres to Improve Customer Satisfaction
  • 3 Customer Service Essentials for Startups
  • 5 Essentials of Customer Experience Management
  • 4 Ideas for Travel Agencies to Increase Customer Satisfaction
  • Tips on Using Voicemail for Enhancing Customer Experience
  • 4 Ways for Toy Stores to Increase their Customer Base
  • 6 Reasons Why Empathy is Vital for Enhancing Customer Experience
  • 4 Strategies for Personalizing Customer Experience
  • 6 Elements of a Persuasive Customer Service Conversation
  • An Easy Guide for Businesses to Run Social Media Campaign
  • 4 Easy Ways to Improve Customer Service Experience
  • 6 Things Digital Customers Expect from Every Business
  • 5 Ideas for Stores Selling Women’s Accessories to Attract More Customers
  • 6 Tips for Home Based Businesses to Acquire and Retain Customers
  • 6 Ways of Gauging How Your Customers Perceive You
  • 5 Ideas to Bridge the Generation Gap between Customers and Representatives
  • 5 Ways Bus Service Companies Can Offer Customers a Unique Travel Experience
  • Essentials of a Memorable Customer Experience
  • 6 Tips for Reducing the Number of Unhappy Customers
  • 6 Tips for CEOs to Build Lasting Relationships with Their Customers
  • How to Create a Healthy Work Environment for Your Customer Service Staff
  • 6 Tips to Improve Train Travel for Your Customers
  • 4 Simple Ideas for Ophthalmologists to Enhance Customer Experience
  • 5 Celebrity Inspired Business Lessons to Strengthen Your Customer Base
  • 4 Tips for Retaining your Customer Service Staff
  • 3 Reasons Why Post Sale Service Results in a Competitive Advantage for Businesses
  • Parents as Customers- Five Tips for Winning Their Trust and Loyalty
  • 6 Strategies for Cosmetics Companies to Improve Customer Experience
  • 5 Essential Ways for Enhancing Digital Customer Experience
  • 6 Tips for Florists to Offer a Delightful Customer Experience
  • 4 Ways to Streamline Customer Complaint Management
  • How Understanding Consumer Behavior Can Help Improve Service
  • How to Build a Lasting Relationship with Customers by Valuing Their Time
  • 3 Essentials for the Front Desk Staff
  • 5 Cost Efficient Customer Acquisition Strategies That Actually Work
  • Steps for Improving Customer Journey for Online Shoppers
  • 6 Tips on Improving Customer Care for Dental Patients
  • How to Reach Out to Silent Customers and Improve their Experience
  • 6 Body Language Secrets for Increasing Customer Satisfaction Level
  • Tips for Improving Customer Service at Gas Stations
  • 5 Ways to Encourage Word of Mouth Advertising from Customers
  • 6 Ways Gyms Can Improve Customer Experience
  • Customer Service Tips for Hotel Staff
  • 5 Things Every Business Should Know About Evolving Customer Behavior
  • 4 Tips for Telecom Companies to Improve Service Experience for Customers
  • 5 Simple Ways to Treat Your Customers Better
  • Tips for Creating an Unforgettable Impression on Your Customers
  • 4 Tips for Winning Back Lost Customers
  • 3 Ideas for Proactive Customer Engagement
  • How Paying Attention to Detail Can Win You Customer Loyalty
  • Tips for Measuring Different Levels of Customer Satisfaction
  • How to Develop an Emotional Bond with Your Customers
  • How to Create a Memorable Experience for Customers at a Product Launch Event
  • Tips for Businesses to Rectify a Negative Customer Experience
  • 8 Simple Tips for CSRs to Cope With Stress
  • 4 Tips for Building a Better Customer-Brand Relationship
  • 5 Strategies for Ecommerce Businesses to Improve Customer Experience
  • 6 Things All Customers Want
  • 5 Essentials for Improving Retail Store Experience for Customers
  • 4 Tips for Enhancing Self Service Experience for Customers
  • 5 Insightful Tips for Handling Difficult Customers
  • 4 Ways to Improve Customer Experience at Spas
  • 5 Tips for Startups to Enhance Customer Experience
  • Tips to Effectively Reduce Stress for Your Customer Service Staff
  • Tips for Creating Responsive Customer Surveys
  • 5 Ways to Enhance Service Delivery at Drive- through Restaurants
  • 5 Simple Tips for Small Businesses to Enhance Customer Retention
  • 5 Strategies on How to Win Back a Customer Through Quality Service
  • 5 Ways Training Workshops Can Help Deliver Better Customer Service
  • 6 Smart Tips to Enhance Customer Service at Government Departments
  • 4 Tips to Improve Customer Service by Embracing a Holistic Approach
  • 5 Service Benchmarks to Learn From the Hospitality Industry
  • Five Amazing Ways to Thank and Appreciate Your Customers
  • 5 Psychological Strategies Which Help Enhance Customer Service
  • 4 Strategies that Help Improve Productivity of Frontline Staff
  • 4 Common Mistakes Which Can Hurt Your Customer Satisfaction Levels
  • 3 Smart Tips for Adding Personal Touch to Online Customer Service Interactions
  • Top 5 Tips for Reciprocating Loyalty to Customers
  • 4 Ways Customer Feedback Can Help Reduce Costs
  • 4 Tips to Increase Repeat Business
  • 5 Reasons Why Service Consistency Matters to Customers
  • 7 Essentials of Proactive Customer Service
  • Top Five Best Ways To Standardize Customer Service Quality
  • Discount Strategies to Enhance Customer Loyalty
  • 5 Rules for Making Your Customers Fall in Love with You
  • Tips to Smartly Handle Different Kinds of Customers
  • Top 4 Skills for Effective Problem Solving
  • How to Enhance Customer Service of Banks Through Digital Media
  • Top Customer Service Strategies for Healthcare Facilities
  • How to Handle Customer Complaints
  • 6 Essential Skills Required for Customer Service
  • Tips for Bakeries to Enhance Service for Customers
  • How to Provide Better Customer Support through Social Media
  • How CSR’s Can Make Conversations More Effective
  • 5 Ways to Enhance Airline Customer Service Through Apps
  • Tips to Bring Your Catering Company to the Top
  • Tips for Bookstores to Offer Customers a Novel Experience
  • Out of the Box Strategies for Customer Satisfaction
  • 4 Customer Touchpoints Businesses Should Focus On
  • 4 Customer Service Tips for Running a Taxi Agency
  • Top Tips for Wedding Planners to Deliver Great Service
  • Tips for Interior Design Companies to Enhance Customer Service
  • 4 Innovative Ways Businesses Can Attract Customers
  • How Banks Can Improve Customer Experience
  • Tips to Enhance Customer Service During Shipping
  • Tools for Expanding Customer Base
  • Preparing the Workforce for Great Customer Service
  • Top Strategies for Better Client Communication
  • 3 Ways for Delivering Top Notch Customer Service
  • Tips for Effective Customer Complaint Management
  • Loyalty Cards: Successfully Retaining Customers
  • Tactics for Digital Marketing
  • 5 Ways to Motivate Customer Service Staff
  • Tips for Monitoring and Evaluating Customer Service Performance
  • Supermarkets Quest for Better Customer Service
  • Winning Strategies for Delivering Quality Customer Service at Airports
  • 5 Tips for Building Customer Loyalty
  • 6 Tips for Overcoming the Language Barrier With Customers
  • Strategies for Successful Online Customer Engagement
  • The Secrets to Successful Customer Service Calls?
  • Learning from the Best to Improve Your CEM
  • Tips on Using Mobile Technology for Improving Customer Experience
  • 4 Traits to Look Out for in Customer Service Representatives
  • Customer Service Best Practices for Airline Industry
  • A Guide to Customer Service at Shopping Malls
  • 5 Tips for Increasing Customer Satisfaction at Theme Parks
  • How to Build and Manage Relations With Your Clients
  • Strategies That Will Motivate Customers to Desire Your Service
  • 8 Steps for Creating a Successful Customer Service Plan
  • How to Make Your Customer Feel Like A Rock Star?
  • 4 Customer Service Tips for Small Businesses
  • A Manager’s Guide to Service Recovery
  • Boosting Your Game Plan with Empowered Frontline Staff
  • Trade Shows: How to Deliver Customer Service to Exhibitors?
  • 6 Reasons Why Customer Service Trainings Fail
  • Top Strategies to Attract More Cinemagoers
  • How Restaurants Can Use Technology to Improve Customer Service
  • 5 Customer Service Tips For Universities Handling Student Admissions
  • Common Customer Service Pitfalls to Avoid
  • 4 Tips for Providing Great After Sales Service in Automotive Industry
  • 7 Tips for Creating an Excellent Customer Service Culture
  • 5 Tips for Delivering a Social Banking Service
  • 5 Ways to Enhance Clinical Experience
  • Tips on Providing Successful Customer Service in Beauty Salons
  • How to Achieve Standardized Customer Service at All Your Branches
  • How to Provide Customer Service through Facebook
  • Simple Steps on How to Utilize Customer Feedback
  • Strategies for Airlines to Take Off Towards Customer Satisfaction
  • 3 Easy Ways of Gathering Customer Feedback Online
  • 3 Tips to Be a Customer Service Success in the Gaming Arena
  • 4 Myths About Customer Service
  • 3 Ways to Ensure Customer Satisfaction at Call Centers
  • 6 Tips on Providing Relaxing Customer Experience At Resorts
  • Top 4 Tips on How to Appreciate Your Customers
  • Tips to Strike a Home-Run in the Restaurant Business
  • 3 Ways To Surprise Your Customer
  • Your Route To Creating Amazing Customer Experience
  • Mystery Shopping – The Do’s and Don’ts
  • How To Provide Customer Service Through Twitter
  • Right & Wrong Words for Customer Service
  • Hiring the Right Customer Service Rep?
  • 10 Telephone Etiquettes For Customer Service Representatives
  • Fashion Retail: How To Enhance Sales Through Customer Service
  • Customer Service: Changing Trends and How to Gear Yourself
  • Top Training Tips For Improving Customer Service
  • How Can Customer Service Bring Retail Shops Back In Demand?
  • 5 Point Plan to Deal With An Angry Customer
  • How Mystery Shopping Can Improve Customer Service
  • A Guide to Great Online Customer Service
  • How to Not Lose Sight of What a Customer Wants
  • Customer Service – The Do’s and Don’ts
  • Time And Speed Is Everything for Today’s Customers
  • Top 5 Tips Towards Achieving Customer Satisfaction
  • Category: E-Marketing

  • Online Purchasing Hightailing Traditional Shopping
  • Category: Editor Choice

  • 4 Strategies for Companies Looking to Build Customer Confidence
  • 4 Important Factors When Designing Customer Satisfaction Surveys
  • How to Design Customer Experience for Different Kinds of Customers
  • Category: Education

  • ADEC Introduces New Service for Customers
  • MEASURING SERVICE QUALITY IN HIGHER EDUCATION UAE
  • Is the Education Sector of UAE Serving Its Customers Well – Part 3
  • Is the Education Sector of UAE Serving Its Customers Well? Part 2
  • Is the Education Sector of UAE Serving Its Customers Well?
  • Category: Events

  • Middle East Call Centre 2017
  • Customer Experience Management in Telecoms
  • CustomerService.ae and LiveAdmins to Exhibit at THE BIG5
  • The best way to predict the future is to create It and that’s ‘Innovation’
  • Technology and Innovation in Retail 2016
  • 5th Annual Customer Experience Management in Telecoms
  • Gulf Customer Experience Awards
  • Customer Experience Management Summit 2015
  • CustomerService.ae Preparing for GITEX 2015 in Dubai
  • Government Contact Centre Summit Middle East
  • 4th Customer Experience Management Summit
  • 14th GCC Smart Government and City Customer Care Excellence Conference
  • Do you have the best call centre in the Middle East?
  • GITEX 2014 Concludes with Tremendous Success
  • GITEX Technology Week 2014 Highlights
  • LiveAdmins First Day Highlights GITEX 2014
  • Call Centre Summit Middle East
  • Middle East Coaching Conference 2014
  • “Getting Things Done”- David Allen
  • 5th Annual Customer Centric Service Excellence 2014 to be Held in Abu Dhabi
  • CustomerService.ae to Participate in GITEX 2014
  • Seminar in Dubai Highlights Delivering Effective Customer Service
  • Category: Featured Stories

  • Dimitri Koutsoubakis, COO Fit Republik Talks about Customer Experience Being at the Heart of the Business Model
  • “The key to loyalty is continuous two way conversation and engagement”: Haysam Fahmy, Head of Digital Marketing & Performance, Commercial Bank of Dubai & CBD Now
  • Customer Support Trends & Expectations for 2017
  • GM OITE Tarek Ali Speaks About Improving Customer Experience at Trade Fairs
  • “We understand our customers’ needs and requirements”: Abdul Hakeem Omar Al Ojaili, Acting CEO of BankDhofar
  • Effective Strategies on Attaining Loyal Customers
  • “We customize our customers’ journey”: Ziad Elbatal, Vice President Customer Experience, STC
  • “We have adopted a hands-on, face to face customer service approach”: Abhishek Shrivastava, Mall Manager, The Bahrain Mall
  • “We continue offering our guests extended, personalized service”: Ameen Al Darawsheh, Director Sales & Marketing, THE TORCH DOHA
  • “Customer feedback is a vital barometer of our success”: Cameron Mitchell, CEO, VOX Cinemas
  • “Our top priority is to raise the bar in hospitality”: Thomas Fehlbier, Cluster General Manager, Banana Island Resort Doha by Anantara
  • Why Social Media should be used for Better Customer Experience
  • “We have quality-oriented frontline people ensuring excellence in providing customer service”: Samir Cherfan, Managing Director, Nissan, Middle East
  • Customer Service Through Instant Messaging
  • Reasons Why You Should Always be Honest with Your Customers
  • The Importance of Customer Relationship Management
  • 3 Reasons Why Understanding Psychology Helps You Improve Customer Experience
  • 5 Common Misconceptions About Customer Experience
  • “We take the customer experience seriously”: Donna Benton, Founder & Chairman of the Entertainer
  • How Emotional Intelligence Helps You Enhance Customer Satisfaction
  • Why Frontline Experience is Essential for Business Leaders
  • How Customer Experience Mapping Can Help Improve Service
  • How to Deliver Better Customer Service with Six Sigma
  • “We strive to exceed customer expectations”: Robert Jones, Managing Director, Coffee Planet
  • “How we interact with guests during their stay is crucial”: Patrice Cornee, Resident Manager, ART Rotana, Bahrain
  • How Data Mining is Helping Companies Enhance Customer Experience
  • “Our Customers are our best brand ambassadors”: Rony Mourani, General Manager, Mall of Qatar
  • Using Design Thinking To Enhance Customer Service Experience
  • Customer Service Trends for 2020
  • Why It is Important to Make an Exception for Your Customers
  • Recalibrating Digital Customer Service
  • Why is it Important to keep your Customer Service Staff Contented?
  • “The care and comfort of our guests is our highest mission”: Pep Lozano, General Manager, The Ritz-Carlton Abu Dhabi, Grand Canal
  • Are You Making These 5 Customer Support Mistakes?
  • Performance Management for Customer Service Employees
  • Measuring Customer Service Effectiveness
  • “All of the feedback we receive from our guests is valuable”: Tim Mow, General Manager, Yas Waterworld, Abu Dhabi
  • Creating a Culture of Customer-Centricity
  • Reasons Why Your Customer Service Trainings are Not Effective
  • How Gamifying Customer Service Can Benefit Your Business
  • “Our Lifestyle Ambassadors are trained to ensure that every guest enjoys the ‘Stay with Armani’ experience”: Spencer Wadama, General Manager, Armani Hotel Dubai
  • “We are committed to putting the customer at the heart of everything we do”: Nick Parker, Head of Operations, Middle East & India, Virgin Atlantic
  • How to Maintain Excellent Customer Service in a Rapidly Growing Company
  • How to Offer Unique Customer Service Solutions
  • A Look at Reasons for Customer Frustration
  • Devising Questions for Interactive Customer Feedback
  • How Online Retailers Can Optimize Recommendations for Customers
  • What Consumer Behavior can teach us about Customer Service?
  • How to Involve Customers in Product Design and Development
  • “The customer journey is one where customers are attended to efficiently from the moment they enter the showroom”: Chayne Brand, Marketing Director, Audi, Middle East
  • Brand Building through Quality Customer Service
  • Understanding the Digital Needs of “iCustomers”
  • Creating Work-Life Balance for Customer Service Employees
  • Return Policy: Is Yours Helping You Retain Customers?
  • How to Retain Customers by Actively Motivating Employees
  • General Customer Service Protocols for Businesses
  • “Customers are at the very heart of the BMW Group offering…”: Oliver Moebs, Head of Sales Channel Development and Customer Relations, BMW Group Middle East
  • Empowering Customers through Self-Servicing Solutions
  • “Dubai Airports is constantly reviewing ways to make the airport experience memorable and stress-free”: Anita Mehra, Vice President Communications and Business Development, Dubai Airports
  • Business Ethics for Building Brand Image and Customer Loyalty
  • Strategies for Identifying and Managing Customer Needs
  • “All of our employees are empowered to make it right”: Rob Collier, General Manager, Radisson Blu, Dubai Marina
  • “We believe that a happy staff will create an engaging experience for our customers”: Ismail Mohammed, SVP, Customer Operations, du
  • How Transparency Can Help Build a Lasting Relationship with Customers
  • How Technology is Changing Customer Service Expectations
  • Are You Pushing Away Your Customers with these Common Business Blunders?
  • “Customer Satisfaction is at the heart of Ooredoo’s customer centric philosophy”: Radu Ciocan, Director of Group Customer Experience, Ooredoo
  • The Why and How of Multichannel Customer Support
  • What Businesses Need to do When Customer Complaints Occur?
  • How to Devise a Marketing Strategy for Different Kinds of Customers
  • Understanding and Building Better Customer Relationships
  • How to Incentivize Your Customer Service Staff
  • “The ultimate passenger experience, we believe, is enhanced by facilitating greater frequency and ease of customer interaction”: Kavita S. Al Jassim, Head of Customer Experience, Gulf Air
  • How Poor HR Policies Can Impact a Company and Its Customer Service
  • How Understanding Cultural Contexts Can Help You With Customer Satisfaction
  • How Focus Groups Can Help Redefine Customer Experience
  • Customer Experience and Organizational Culture – The Missing Link
  • “We are constantly trying to innovate smarter ways for our customers to bank”: Vikram Krishna, Head of Group Marketing & Customer Experience, Emirates NBD
  • Why Customer Experience is Important for Business Success
  • “Yas Mall always welcomes feedback from its valued visitors”: Saoud Khoory, Deputy General Manager, Yas Mall, Abu Dhabi
  • “We aim to create a warm and welcoming atmosphere for our guests”: Martin Cramer, GM at Sheraton, Abu Dhabi Hotel & Resort
  • Pros and Cons of Automated Customer Service
  • “We remain focused on offering passengers greater choice”: Stuart Weeden, Senior Manager Customer Service at flydubai
  • Short and Long Term Effects of Poor Customer Service Delivery
  • How Businesses Can Effectively Enhance Customer Value
  • Customer Service Trends for 2015
  • “Customer satisfaction is a top-of-mind priority”: Mohamed Khalil, Chief Commercial Officer, Bahrain Airport Company
  • “Our priority is to always exceed our guests expectations”: Rami Sayess, RVP & GM, Four Seasons Hotel Doha
  • How Customer Profiling Can Help Your Business
  • Mystery Shopping – The Mystery Has Been Revealed!
  • The Growing Demand of Digital Customer Service
  • “Delivery of the right type of training is crucial for business success”: Hazel Jackson, CEO Biz-Group
  • Building Brand Advocates Through Social Media
  • “Clients expect fast, efficient and quality service”: Jaydeep Gupta, Standard Chartered Bank
  • Customer Service’s Role in Crisis Management
  • “Service is a differentiator” Adam Spence, Head of Customer Care, Vodafone Qatar
  • “Finding information on a country when you first move in is hard…” Karen Thornalley, EXPATMONEY.com
  • “It is more about consistent delivery of service”: Chris Perry, GM Wild Wadi Water Park
  • “Nothing is More Important to Customer Retention Than Trust” Esteban Kolsky, Customer Strategist
  • Personality Testing for Hiring Customer Service Staff
  • We Believe that ‘Customer is King’- Managing Partner, Blue Chip Real Estate Broker, LLC
  • “Standing Out in the Crowd, Through Crowdsourcing”
  • Exclusive Interview: Shep Hyken, Customer Service Expert
  • Businesses Can Collect Insights at Any Stage of the “Customer Lifecycle” – CEO, Task Spotting
  • Customer Lifetime Value – Concept and Application
  • Branding and Customer Service for Café’s
  • Formulating Customer Service Strategies Based on Consumer Behavior
  • “Always Exceed Customer Expectations” Mr. Suhail Masri – VP Sales, Bayt.com
  • “We Make Sure We Are Always Ahead of the Game”- DHL
  • An Interview with Mounir Bensegueni: Director of Business Development for OCS, Qatar
  • Customer Journey: Transforming the User Experience
  • Capitalizing on Big Data to Leverage Customer Service
  • Emotional Intelligence: The Secret To Loyal Customers
  • How Technology Can Help Improve Customer Service
  • Customer Service for Hotels: An Interview with General Manager, Ramada Hotel Ajman
  • Top Customer Service Trends for 2014
  • How Customer Service Impacts Firms’ Revenue
  • Customer service is the key to success for property portals – Bayut CEO
  • Interview with Daniel Brown: Acting Director of the Museum of Islamic Art, Qatar
  • Are You Serving The “Millennial” Customers?
  • A Look at Dubai Initiative 2021 and Customer Service
  • Interview with Customer Service Expert: Teresa Allen
  • mHealth Services: A Turning Point in UAE’s Medical Sector
  • E-commerce: A Growing Trend in UAE
  • Customer Service In Islamic Banking: An interview with Mr. Waqar Khan Durrani of Emirates Islamic Bank
  • Real Estate Investment Boom in UAE
  • ‘Digital Spring’ and Its Impact on Banking in the Emirates
  • Is Your Company Protecting Customers From Phishing Attacks?
  • Is Dubai Set To Embrace Bitcoins?
  • Beach Canteen Project – Another Feather in the Cap for Dubai’s Food Industry?
  • Addressing Traffic Concerns As JBR Reinvents Itself
  • Government Summit 2014: A Window to the Future of State Services
  • Dubai Expo 2020: A look At The Hospitality Industry
  • Category: Featured Stories ES

  • El Servicio al Cliente es la Clave del Éxito para Portales Inmobiliarios – CEO Bayut
  • Category: Finance

  • Card Free Money Withdrawals Launched by RAKBANK
  • Dubai Islamic Bank to Enhance Customer Service via “Smart Bank”
  • Mashreq Bank Introduces First Mobile Top-Up Service
  • Innovative Solutions for Banks to Enhance Customer Experience
  • The Service Mindset: A Lost Cause for the UAE’s Telephone Banking?
  • Customer service, Banking and IT
  • The Boom in E-Commerce Attributed to Technological Advancements
  • The Power of Electronic Money
  • UAE is Among the Elites by Becoming the 20th Largest Exporter of Goods
  • Customer Service: Your Business Driver Amidst the Recession
  • Category: Flashback GITEX 2015

  • #DIYGames
  • #TalalInAction
  • #AnsweringQueries
  • #iPadWinner
  • #DIYGamesDiscussion
  • #MorePresentations
  • #iPadWinner
  • #Winner
  • #TheLASquad
  • #Winner
  • #Winner
  • #HardAtWork
  • #HamzaInAction
  • #Attentive
  • #CreatingTheHype
  • #Posing
  • #iPodWinner
  • #TheLiveChatPeople
  • #LiveAdminsDemo
  • #LiveAdminsAtGitex
  • #DIYGames
  • #AnsweringQueries
  • #EntertainingAudience Questions
  • #CSOnDisplay
  • #LiveAdminsOnDisplay
  • #HamzaShowcasing
  • #VisitorsAtLiveAdmins
  • #Concentrating
  • #Presentations
  • #DIYGamesInAction
  • #CSTraining
  • Category: gitex

  • Visitors Watching Live Chat Demo
  • iPad Mini Winner Mr. Attisano with Hamza Nasir of LiveAdmins
  • Hamza Nasir Answers Questions About Live Chat at GITEX
  • Visitors at the LiveAdmins Booth on Day 5 of GITEX
  • Crowd Gathers Around LiveAdmins Booth to Learn More About Live Chat
  • GITEX 2014: Day 5 Presentations at LiveAdmins Booth
  • DLD Exhibits New Developments in the Organization’s Website at GITEX 2014
  • GITEX Winners Update: Congratulations Mr. Antonio on Winning an iPad Mini
  • GITEX 2014 – Osman Sultan, CEO ‘du’ addresses GSMA Mobile 360 Series
  • LiveAdmins ® On-the-Go to Execute Live Chat Sessions on Day-5 at GITEX Technolgy Week 2014
  • Cisco Gives a Boost to UAE’s Public Sector at GITEX 2014
  • Ministry of Energy Educates Visitors at GITEX 2014 about Energy Consumption
  • BlackBerry Demonstrating Their New Devices at GITEX 2014
  • DFWAC Launches Its New Online Service at GITEX Technology Week 2014
  • ORF Chooses Alcatel-Lucent Enterprise Aiming at Safe Factory-wide Connectivity for its Employees
  • ADSIC Invites e-Citizens on its Platform at GITEX 2014
  • AMD is going to unleash a Gamer in you today! Visit AMD at GITEX 2014
  • Etisalat Proclaims Free Zone Plans at GITEX Technology Week 2014
  • HAAD Presents GIS Dashboard – An Advance Mapping Service at GITEX 2014
  • Panasonic Displays Rugged Tablets at GITEX Technology Week 2014
  • GITEX 2014 – Du Announces Cisco for its Next Generation Data Centre
  • Alpha Data Showcases Integrated HP and Microsoft IT Solutions at GITEX Technology Week 2014
  • Dubai Introduces Fully Equipped Lotus Car Ambulance at GITEX 2014
  • GITEX Winners Update: Congratulations Mr. Danesh on Winning an iPad Mini
  • GITEX Technology Week 2014 is Truly Displaying the Future of Gulf’s Smart Technology
  • GITEX 2014 Day 4: LiveAdmins 3rd Live Session, Currently in Progress
  • Mobile App for Dubai Public Library Unveiled at GITEX Technology Week 2014
  • GITEX 2014 Day 4: LiveAdmins 3rd Live Session, will be Starting in 30 Minutes
  • QCC Introduces ‘Jawdah’ Portal at GITEX Technology Week 2014
  • GITEX 2014 Winners Update: Congratulations Mr. Mazen on Winning iPad Mini
  • GITEX Winners Update: Congratulations Mr. George on Winning an iPad Mini
  • Exhibition of Korean Emotional Service Robots Impressed Visitors at GITEX 2014
  • News Update –Dubai RTA Introduces Smart Drive App at GITEX 2014, to Facilitate Easy Driving throughout the UAE
  • News update – UAE to be the First to Announce Motion-Sensing Technology for Healthcare at GITEX 2014
  • LiveAdmins ® Announces Schedule for Live Sessions for GITEX 2014 Day 4 – Join Us
  • GITEX 2014: du and DSOA Partner to Make Dubai’s Smart City Vision Come True
  • Team LiveAdmins, Briefing About the Multilingual Live Chat Service
  • GITEX 2014 Day Recap: Attendees Look on as Live Demo is Conducted
  • GITEX 2014 Day 4: LiveAdmins 1st Live Session, to start at 1: 30 PM – Join Us
  • GITEX 2014: eHosting DataFort Showcases UAE’s 1st Online Self-Service Public Cloud
  • Huge Turn-out Expected at LiveAdmins Booth on Day-4 at GITEX 2014
  • Telecommunications Regulatory Authority Has Launched a Whole New UAE-Pedia at GITEX 2014
  • GITEX 2014 – Day 3 Flashback: His Highness Sheikh Mohammed bin Rashid Al Maktoum’s Visit
  • GITEX Winners Update: Congratualtions Mr. Tamer, on Winning iPad Mini
  • GITEX 2014 Winners Update: Congratulations Mr. Yasser on Winning iPad Mini
  • LiveAdmins ® 3rd Live Chat Session Starts in 30 Minutes at GITEX Technology Week 2014
  • Badar Farooq – Marketing Manager Looking Forward to Yet Another Grand Chat Session Today!
  • LiveAdmins ® is all Set to Welcome the Visitors at Their Booth during GITEX 2014
  • Hamza Nasir After Completing the 2nd Chat Session at GITEX 2014 – Day 3
  • 3rd Day Second Session iPad Mini To Be Announced Soon
  • GITEX 2014 –Day 3: Visitors Gathered at the LiveAdmins Booth
  • Meet David Correia, French Business Development Manager of LiveAdmins
  • Interactive Floorplan at GITEX 2014 – A Great Help for the Attendees
  • GITEX 2014 Winners Update: Congratulations Sharon on Winning iPad Mini
  • GITEX 2014 Day 3: LiveAdmins 1st Live Session, will be Starting in 10 Minutes
  • Several Announcements, New Launches and Partnerships Sum up Day-2 at GITEX 2014
  • LiveAdmins® Booth Remained Busy Throughout the Second Day of GITEX 2014
  • Congratulating Masood Khan on Winning iPad Mini
  • Participants Gathered at LiveAdmins’ Booth for More Information
  • Visitors Look on, as Hamza Nasir Conducts Another Live Chat Demo
  • Re-imagine Technology Transformation at CLOUD CONFEX
  • GITEX 2014 – The Cloud Awards
  • GITEX 2014 Visitors Can Gain Insights to a lot at Daily Smart Sessions
  • Eye-Catching Demonstration of Drones by Dubai Police at GITEX Technology Week 2014
  • LiveAdmins Booth was Visited by Multiple Companies During GITEX 2014
  • The Amazing Entrance of GITEX Technology Week 2014
  • LiveAdmins ® Announces the First iPad Mini Winner on its Second-Day Session at GITEX 2014
  • Team LiveAdmins ® Busy in Briefing, Guiding and Educating Visitors
  • GITEX Winners Update – Congratulations Mr. Aaron on Winning iPad Mini
  • Second Successful Day of LiveAdmins ®Booth at GITEX 2014 in UAE
  • Find Exhibitors’ Profiles via GITEX Mobile App
  • Chief Editor of GCC’s 1st Customer Service Portal With Team
  • Marketing Manager LiveAdmins With his Team Members
  • Get an Instant List of Symposiums via GITEX Mobile App
  • Take advantage of The GITEX App and Get Free UBER Rides
  • Get Info About the Guest Speakers at GITEX Tech Week
  • Download GITEX Mobile App and Visit GITEX Technology Week 2014 with Convenience
  • New to Dubai? Get Directions to GITEX Technology Week on Your Smartphone
  • GITEX App QR Reader helps you Develop an Easy Connectivity
  • GITEX App Makes It Much Easier to Manage Event Related Tasks
  • GITEX Technology Week 2014 Visited By a Number of UAE Nationals
  • LiveAdmins 1st Live Session to Start at 2:30 PM – Join Us
  • Visitor Guidance Tips Available within GITEX App
  • Hamza Nasir, Director Strategic Relations, All Set for the Gitex Event
  • The LIVE CHAT PEOPLE Enthusiastic and Helpful as Ever
  • Visitors Entering to Join the Gitex Technology Week 2014
  • Team LiveAdmins® Gears Up for Day-1 at GITEX Technology Week 2014
  • WGLiveChatSoftware™ Comes Bundled with New Features!
  • LiveAdmins New Design – What’s in It?
  • Livedmins with a New Look at GITEX 2014
  • Category: gitex 2015

  • A Glimpse at the Fifth Day of GITEX Technology Week 2015
  • GITEX Continues to Contribute Towards Innovation and Technology
  • Visitors Excited to Get Their Names Written By Our Calligraphy Expert
  • Q&A Session Going on at LiveAdmins Booth
  • Visitors Gathering at the Booth to Learn About DIY Training Games
  • Team LiveAdmins Welcoming the Booth Visitors on Day 5
  • Live Chat Presentations on the Fifth Day of GITEX 2015
  • Hamza Nasir of LiveAdmins Interacting with the Booth Visitors
  • Dubai Government’s CloudOne Launched at Gitex 2015
  • Visitors Getting Free Giveaways from CustomerService.ae
  • Free Calligraphy Session Happening at the LiveAdmins Booth
  • DIY Customer Service Training Games Receive Great Response from the Visitors
  • Klara Uzelac- Third iPod Shuffle Winner of Day 4
  • Day 4 Live Chat Sessions, Attracting Number of Visitors
  • Another DIY Training Games Session in Progress
  • Naser Shukri- Our Second iPod Shuffle Winner for Day 4
  • Congratulations, Athiyeh AlSawaidi- Our First iPod Shuffle Winner for Day 4
  • First Session of DIY Training Games on Day 4
  • Mark Hamil, M.D for the Gulf Customer Experience Awards Visiting Our Booth
  • Charbel Khalil- Our Lucky iPad Winner for Day 3
  • Marco Van Der Akker, Famous Public Speaker and Cloud Evangelist Meeting our Team
  • More Visitors Stopping by LiveAdmins Booth
  • Raza Azam Giving Live Chat Demo on Day 3
  • Ongoing Sessions of Live Chat and Training Games on Day 3
  • Make Your GITEX Journey Easier by Using the Official GITEX Mobile App
  • CustomerService.ae Team Interacting with GITEX Visitors
  • The Latest from Our Booth at GITEX 2015 Day 3
  • Visitors Talking to our DIY Training Games Expert
  • Visitors Playing DIY Game, “Pipe It Right” on Day 3 of GITEX 2015
  • Day 3 Live Chat Demos in Progress
  • DIY Game “Map It Out” Stirring Interest of the Visitors
  • Customerservice.ae Being Featured at Gitex.com
  • LiveAdmins, Now Being Featured at Gitex.com
  • 3 Successful Sessions of DIY Training Games at the Start of Day 3
  • LiveAdmins Team Welcoming Visitors at the Booth on Day 3
  • Day 2, iPod Shuffle Winner- Rizwan Patel
  • Day 2, Second iPad Winner-Ramachandra Ullur
  • Congratulations to Basheer Mohideen – Our First iPad Winner
  • Hamza Nasir Demonstrating Live Chat Service to More Visitors
  • Live Chat Session in Progress at LiveAdmins Booth
  • Talal Saiyer Briefing Visitors About the DIY Training Games
  • Visitors Checking Out DIY Training Games
  • Hamza Nasir Conducting First Live Chat Session on Day 2 of GITEX 2015
  • First Session of DIY Games in Progress on Day 2 of GITEX 2015
  • More Participants Playing our DIY Training Games
  • Hamza Nasir, Showcasing Live Chat Service to Booth Visitors!
  • Congratulations Dr. Abdullah, Our Second iPod Shuffle Winner
  • First Presentation of DIY Training Games at GITEX 2015
  • Congratulations to our First iPod Winner
  • LiveAdmins to Showcase Latest Chat Software Features at GITEX 2015
  • Visit LiveAdmins at GITEX 2015 for Live Chat Demo Sessions
  • Enhance Your Customer Experience With Training Games
  • Customerservice.ae Launching DIY Training Games at GITEX 2015
  • Category: gitex 2015 day 1

  • More Participants Playing our DIY Training Games
  • Hamza Nasir, Showcasing Live Chat Service to Booth Visitors!
  • Congratulations Dr. Abdullah, Our Second iPod Shuffle Winner
  • First Presentation of DIY Training Games at GITEX 2015
  • Congratulations to our First iPod Winner
  • Category: gitex 2015 day 2

  • Day 2, iPod Shuffle Winner- Rizwan Patel
  • Day 2, Second iPad Winner-Ramachandra Ullur
  • Congratulations to Basheer Mohideen – Our First iPad Winner
  • Hamza Nasir Demonstrating Live Chat Service to More Visitors
  • Live Chat Session in Progress at LiveAdmins Booth
  • Talal Saiyer Briefing Visitors About the DIY Training Games
  • Visitors Checking Out DIY Training Games
  • Hamza Nasir Conducting First Live Chat Session on Day 2 of GITEX 2015
  • First Session of DIY Games in Progress on Day 2 of GITEX 2015
  • Category: gitex 2015 day 3

  • Charbel Khalil- Our Lucky iPad Winner for Day 3
  • Marco Van Der Akker, Famous Public Speaker and Cloud Evangelist Meeting our Team
  • More Visitors Stopping by LiveAdmins Booth
  • Raza Azam Giving Live Chat Demo on Day 3
  • Ongoing Sessions of Live Chat and Training Games on Day 3
  • CustomerService.ae Team Interacting with GITEX Visitors
  • The Latest from Our Booth at GITEX 2015 Day 3
  • Visitors Talking to our DIY Training Games Expert
  • Visitors Playing DIY Game, “Pipe It Right” on Day 3 of GITEX 2015
  • Day 3 Live Chat Demos in Progress
  • DIY Game “Map It Out” Stirring Interest of the Visitors
  • Customerservice.ae Being Featured at Gitex.com
  • LiveAdmins, Now Being Featured at Gitex.com
  • 3 Successful Sessions of DIY Training Games at the Start of Day 3
  • LiveAdmins Team Welcoming Visitors at the Booth on Day 3
  • Category: gitex 2015 day 4

  • Hamza Nasir of LiveAdmins Interacting with the Booth Visitors
  • Visitors Getting Free Giveaways from CustomerService.ae
  • Free Calligraphy Session Happening at the LiveAdmins Booth
  • DIY Customer Service Training Games Receive Great Response from the Visitors
  • Klara Uzelac- Third iPod Shuffle Winner of Day 4
  • Day 4 Live Chat Sessions, Attracting Number of Visitors
  • Another DIY Training Games Session in Progress
  • Naser Shukri- Our Second iPod Shuffle Winner for Day 4
  • Congratulations, Athiyeh AlSawaidi- Our First iPod Shuffle Winner for Day 4
  • First Session of DIY Training Games on Day 4
  • Mark Hamil, M.D for the Gulf Customer Experience Awards Visiting Our Booth
  • Category: gitex 2015 day 5

  • A Glimpse at the Fifth Day of GITEX Technology Week 2015
  • GITEX Continues to Contribute Towards Innovation and Technology
  • Visitors Excited to Get Their Names Written By Our Calligraphy Expert
  • Q&A Session Going on at LiveAdmins Booth
  • Visitors Gathering at the Booth to Learn About DIY Training Games
  • Team LiveAdmins Welcoming the Booth Visitors on Day 5
  • Live Chat Presentations on the Fifth Day of GITEX 2015
  • Category: gitex day 1

  • Find Exhibitors’ Profiles via GITEX Mobile App
  • Chief Editor of GCC’s 1st Customer Service Portal With Team
  • Marketing Manager LiveAdmins With his Team Members
  • Get an Instant List of Symposiums via GITEX Mobile App
  • Take advantage of The GITEX App and Get Free UBER Rides
  • Get Info About the Guest Speakers at GITEX Tech Week
  • Download GITEX Mobile App and Visit GITEX Technology Week 2014 with Convenience
  • New to Dubai? Get Directions to GITEX Technology Week on Your Smartphone
  • GITEX App QR Reader helps you Develop an Easy Connectivity
  • GITEX App Makes It Much Easier to Manage Event Related Tasks
  • GITEX Technology Week 2014 Visited By a Number of UAE Nationals
  • LiveAdmins 1st Live Session to Start at 2:30 PM – Join Us
  • Visitor Guidance Tips Available within GITEX App
  • Hamza Nasir, Director Strategic Relations, All Set for the Gitex Event
  • The LIVE CHAT PEOPLE Enthusiastic and Helpful as Ever
  • Visitors Entering to Join the Gitex Technology Week 2014
  • Team LiveAdmins® Gears Up for Day-1 at GITEX Technology Week 2014
  • WGLiveChatSoftware™ Comes Bundled with New Features!
  • LiveAdmins New Design – What’s in It?
  • Livedmins with a New Look at GITEX 2014
  • Category: gitex day 2

  • Congratulating Masood Khan on Winning iPad Mini
  • Participants Gathered at LiveAdmins’ Booth for More Information
  • Visitors Look on, as Hamza Nasir Conducts Another Live Chat Demo
  • Re-imagine Technology Transformation at CLOUD CONFEX
  • GITEX 2014 – The Cloud Awards
  • GITEX 2014 Visitors Can Gain Insights to a lot at Daily Smart Sessions
  • Eye-Catching Demonstration of Drones by Dubai Police at GITEX Technology Week 2014
  • LiveAdmins Booth was Visited by Multiple Companies During GITEX 2014
  • The Amazing Entrance of GITEX Technology Week 2014
  • LiveAdmins ® Announces the First iPad Mini Winner on its Second-Day Session at GITEX 2014
  • Team LiveAdmins ® Busy in Briefing, Guiding and Educating Visitors
  • GITEX Winners Update – Congratulations Mr. Aaron on Winning iPad Mini
  • Second Successful Day of LiveAdmins ®Booth at GITEX 2014 in UAE
  • GITEX 2014 Day 2: LiveAdmins 1st Live Session, to start at 11: 30 AM – Join Us
  • Category: gitex day 3

  • GITEX Winners Update: Congratualtions Mr. Tamer, on Winning iPad Mini
  • GITEX 2014 Winners Update: Congratulations Mr. Yasser on Winning iPad Mini
  • LiveAdmins ® 3rd Live Chat Session Starts in 30 Minutes at GITEX Technology Week 2014
  • Badar Farooq – Marketing Manager Looking Forward to Yet Another Grand Chat Session Today!
  • LiveAdmins ® is all Set to Welcome the Visitors at Their Booth during GITEX 2014
  • Hamza Nasir After Completing the 2nd Chat Session at GITEX 2014 – Day 3
  • 3rd Day Second Session iPad Mini To Be Announced Soon
  • GITEX 2014 –Day 3: Visitors Gathered at the LiveAdmins Booth
  • Meet David Correia, French Business Development Manager of LiveAdmins
  • Interactive Floorplan at GITEX 2014 – A Great Help for the Attendees
  • GITEX 2014 Winners Update: Congratulations Sharon on Winning iPad Mini
  • GITEX 2014 Day 3: LiveAdmins 1st Live Session, will be Starting in 10 Minutes
  • Several Announcements, New Launches and Partnerships Sum up Day-2 at GITEX 2014
  • LiveAdmins® Booth Remained Busy Throughout the Second Day of GITEX 2014
  • Category: gitex day 4

  • GITEX Winners Update: Congratulations Mr. Danesh on Winning an iPad Mini
  • GITEX Technology Week 2014 is Truly Displaying the Future of Gulf’s Smart Technology
  • GITEX 2014 Day 4: LiveAdmins 3rd Live Session, Currently in Progress
  • Mobile App for Dubai Public Library Unveiled at GITEX Technology Week 2014
  • GITEX 2014 Day 4: LiveAdmins 3rd Live Session, will be Starting in 30 Minutes
  • QCC Introduces ‘Jawdah’ Portal at GITEX Technology Week 2014
  • GITEX 2014 Winners Update: Congratulations Mr. Mazen on Winning iPad Mini
  • GITEX Winners Update: Congratulations Mr. George on Winning an iPad Mini
  • Exhibition of Korean Emotional Service Robots Impressed Visitors at GITEX 2014
  • News Update –Dubai RTA Introduces Smart Drive App at GITEX 2014, to Facilitate Easy Driving throughout the UAE
  • News update – UAE to be the First to Announce Motion-Sensing Technology for Healthcare at GITEX 2014
  • LiveAdmins ® Announces Schedule for Live Sessions for GITEX 2014 Day 4 – Join Us
  • GITEX 2014: du and DSOA Partner to Make Dubai’s Smart City Vision Come True
  • Team LiveAdmins, Briefing About the Multilingual Live Chat Service
  • GITEX 2014 Day Recap: Attendees Look on as Live Demo is Conducted
  • GITEX 2014 Day 4: LiveAdmins 1st Live Session, to start at 1: 30 PM – Join Us
  • GITEX 2014: eHosting DataFort Showcases UAE’s 1st Online Self-Service Public Cloud
  • Huge Turn-out Expected at LiveAdmins Booth on Day-4 at GITEX 2014
  • Telecommunications Regulatory Authority Has Launched a Whole New UAE-Pedia at GITEX 2014
  • GITEX 2014 – Day 3 Flashback: His Highness Sheikh Mohammed bin Rashid Al Maktoum’s Visit
  • Category: gitex day 5

  • Visitors Watching Live Chat Demo
  • iPad Mini Winner Mr. Attisano with Hamza Nasir of LiveAdmins
  • Hamza Nasir Answers Questions About Live Chat at GITEX
  • Visitors at the LiveAdmins Booth on Day 5 of GITEX
  • Crowd Gathers Around LiveAdmins Booth to Learn More About Live Chat
  • GITEX 2014: Day 5 Presentations at LiveAdmins Booth
  • DLD Exhibits New Developments in the Organization’s Website at GITEX 2014
  • GITEX Winners Update: Congratulations Mr. Antonio on Winning an iPad Mini
  • GITEX 2014 – Osman Sultan, CEO ‘du’ addresses GSMA Mobile 360 Series
  • LiveAdmins ® On-the-Go to Execute Live Chat Sessions on Day-5 at GITEX Technolgy Week 2014
  • Cisco Gives a Boost to UAE’s Public Sector at GITEX 2014
  • Ministry of Energy Educates Visitors at GITEX 2014 about Energy Consumption
  • BlackBerry Demonstrating Their New Devices at GITEX 2014
  • DFWAC Launches Its New Online Service at GITEX Technology Week 2014
  • ORF Chooses Alcatel-Lucent Enterprise Aiming at Safe Factory-wide Connectivity for its Employees
  • ADSIC Invites e-Citizens on its Platform at GITEX 2014
  • AMD is going to unleash a Gamer in you today! Visit AMD at GITEX 2014
  • Etisalat Proclaims Free Zone Plans at GITEX Technology Week 2014
  • HAAD Presents GIS Dashboard – An Advance Mapping Service at GITEX 2014
  • Panasonic Displays Rugged Tablets at GITEX Technology Week 2014
  • GITEX 2014 – Du Announces Cisco for its Next Generation Data Centre
  • Alpha Data Showcases Integrated HP and Microsoft IT Solutions at GITEX Technology Week 2014
  • Dubai Introduces Fully Equipped Lotus Car Ambulance at GITEX 2014
  • Category: gitex slider

  • Visitors at GITEX 2014 Day 5
  • LiveAdmins at GITEX Technology Week 2014
  • LiveAdmins Booth was Visited by Multiple Companies During GITEX 2014
  • 3rd Live Chat Session of LiveAdmins is in Progress at GITEX 2014
  • 3rd Live Chat Demo Session at GITEX 2014
  • iPad Mini Winner Session 2 Day 4 at GITEX 2014
  • GITEX 2014 Day 4: LiveAdmins 2nd Live Session, Currently in Progress
  • iPad Mini Winner at GITEX 2014
  • GITEX 2014 Day 4: LiveAdmins 1st Live Session, Currently in Progress
  • GITEX 2014 Event Snap Shots
  • Various Comapnies at GITEX Tech Week 2014
  • LiveAdmins iPad Mini Winners Till Yet at GITEX 2014
  • iPad Mini Winners of the Day at GITEX 2014
  • GITEX 2014 Day 3: LiveAdmins 3rd Live Session, to Start at 4:30 PM
  • iPad Mini Winner Sharon Tamayo
  • GITEX 2014 Day 3: LiveAdmins 1st Live Session, to start at 12 PM – Join Us
  • LiveAdmins 2nd Day Highlights at GITEX Technology Week 2014
  • GITEX Winners Update Day 2
  • GITEX 2014 Day 2 : LiveAdmins 3rd Live Session, will be Starting in 30 Minutes
  • GITEX 2014 Day 2: LiveAdmins 2nd Live Session, Currently in Progress
  • GITEX Day 2 – Next Live Chat Session
  • GITEX 2014 Day 1 Hightlights
  • More than 1000 Professionals Visited Our Booth
  • Over 100 Professionals Participated in Every Live Chat Session
  • iPad Mini Winner at LiveAdmins Booth
  • LiveAdmins Live Chat Demo in Progress
  • Visit LiveAdmins Booth for Live Session
  • Visitors Attending GITEX Tech Week 2014
  • Live Admins Warming Up for GITEX 2014
  • Category: gitexvideo

  • Gitex Videos
  • Category: Healthcare

  • Top Customer Service Strategies for Healthcare Facilities
  • Why is Customer Service the Crux of Health Care Industry?
  • Will Dubai’s Healthcare Plan Give its Tourism a Bigger Boost?
  • Category: Home page posts

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  • Electronic Link for Dubai Islamic Bank Activated by Dubai Smart Government
  • Customer Service Best Practices Shared by Emirates Airline
  • 93 Percent of Dubai Tram Almost Completed
  • Du Launches Second Signature Shop At Mirdif City Center
  • DHL Enhances Services by Investing in a DH100 Million Facility
  • Du Will Be Using Nokia’s IMS to Improve Service Quality
  • Dubai Customs Services to Be Made Available on Smart Watches
  • Axiom to Offer Delivery on Payment via Credit Card
  • “Always Exceed Customer Expectations” Mr. Suhail Masri – VP Sales, Bayt.com
  • Etisalat and UAE Exchange Partner to Offer Seamless Payment Solutions
  • UAE Exchange Holding Customer Loyalty Month
  • Get Dubai Taxi Through An App
  • International Driving Licenses to be Issued in Abu Dhabi, Al Ain and Western Region
  • “We Make Sure We Are Always Ahead of the Game”- DHL
  • Sharjah Islamic Bank Expands Reach to Jebel Ali
  • RTA Introduces PIN System for Customers
  • Strategies That Will Motivate Customers to Desire Your Service
  • Dewa Further Improves Smart Services
  • Dubai to Invest AED 35m in Improving Beaches
  • RTA and Emarat Collaborate For Traffic Awareness Campaign
  • An Interview with Mounir Bensegueni: Director of Business Development for OCS, Qatar
  • Du Adopts Dubai Smart Government’s mPay App
  • Adnoc Extends Services to KSA
  • UAE Exchange Wins Two More Awards
  • A380 Simulator to Be Launched At Mirdif City Center
  • AIG to Directly Sell Auto Insurance to Customers in UAE
  • Mashreq Launches New Solitaire Credit Card
  • “Future of Government Smart Toolbox” Launched By WEF
  • Emirates NBD Launches mePay For Customers
  • Nol Cards Made Compulsory for Inter-Bus Travel
  • “My Q-Tag” By Qatar Airways to Improve Customer Experience
  • UAE Government’s YouTube Channel Launched
  • DSG to Provide Electronic and Smart Shared Services
  • Customer Journey: Transforming the User Experience
  • UAE’s First App That Pays People for Feedback
  • Etihad Announces Its Withdrawal from Skytrax Rating
  • HSBC to Offer Digital Wealth Management Solutions
  • Master Plan Design Competition Launched for “Burj 2020”
  • Better Road Infrastructure for Dubai Airport and Festival City
  • Dubai Municipality Begins Campaign for Quality Beauty Products
  • Wearable Banking App Unveiled by Saudi Investment Bank
  • 8 Steps for Creating a Successful Customer Service Plan
  • International Bank of Qatar Wins Best Customer Service Award
  • More Bus Stops in Abu Dhabi Soon
  • UAE Banks Federation Launches Mobile Wallet
  • Emirates Identity Authority Wins Award for E-Transaction Services
  • CustomerService.ae to Participate in GITEX 2014
  • Capitalizing on Big Data to Leverage Customer Service
  • Abu Dhabi International Airport Given “Best Airport in the Middle East” Award
  • RERA Warns Brokers Against Cold Calling Customers
  • How to Make Your Customer Feel Like A Rock Star?
  • Al-Hilal Bank Has Installed Award Winning Finacle E-Banking Solution
  • Dubai Customs, Jebel Ali Customer Service Centre to increase timings
  • Best Practices Exhibited by Empower in First Customer Workshop
  • Emotional Intelligence: The Secret To Loyal Customers
  • Fuel Management System in Dubai to Reduce Customer Effort
  • Customer Service Rating Awareness Workshops Organized By Emirates Post Group
  • Luxury Floor Added For Patients by Corniche Hospital
  • DHA Starts “Leaders at Your Service” Plan
  • 4 Customer Service Tips for Small Businesses
  • Etisalat Group and PCCW Global Sign Agreement for Voice Interconnection
  • RTA Licensing Services to Be Available Online
  • Smartphone App Launched by ENOC to Improve Customer Satisfaction
  • Samsung Continues Expansion in UAE With New Store
  • Customers of Nawras Offered Attractive Packages and Bundles to Choose From
  • Smart Taxi Training Centre Launched in Dubai
  • Dewa’s Customer Suggestion Scheme Receives Accreditation
  • RTA Ventures With Al Ansari Exchange to Offer Better Customer Service
  • UN Adopts Etisalat’s “Flous” To Pay Salaries on Mobile
  • Customers of Big Bus in Dubai to Have Improved Services
  • How Technology Can Help Improve Customer Service
  • Abu Dhabi International Airport Adds New “Passenger Screening Facility”
  • Emirates Airline to Offer Customers’ Bedrooms Onboard
  • A Manager’s Guide to Service Recovery
  • Dubai Municipality to Build Smart City With Air-Condition For Pedestrians
  • Tablet Banking Service in UAE Launched by Emirates NBD
  • Customer Service for Hotels: An Interview with General Manager, Ramada Hotel Ajman
  • OCS Emirates Launches FM Services for Customers
  • Top Customer Service Trends for 2014
  • Boosting Your Game Plan with Empowered Frontline Staff
  • Specialized Taxis Launched For Patients in Dubai
  • Etisalat Unveils Mobile Parking Services for Customers
  • Trade Shows: How to Deliver Customer Service to Exhibitors?
  • How Customer Service Impacts Firms’ Revenue
  • Etihad Honored As Best Airline at the Brazil Awards
  • ENOC Adds Three New Stores in Dubai
  • Qatar Airways Launches First All Business Class Flight
  • 6 Reasons Why Customer Service Trainings Fail
  • MasterCard to Open Processing Center in Dubai
  • One Week of Free Luxury Chauffeur Service for Customers in Abu Dhabi
  • Emirates Islamic To Offer Retail Banking Services in Al Barsha
  • Customer service is the key to success for property portals – Bayut CEO
  • Next Generation E-Services to be offered by Emirates Post Group
  • Dubai’s medical tourism package to be rolled out by September
  • Interview with Daniel Brown: Acting Director of the Museum of Islamic Art, Qatar
  • Honeywell Technologies Offers Products for Safer Air Travel Experience
  • Top Strategies to Attract More Cinemagoers
  • ADB Airfield to Unveil “Smarter Airports” Vision at Airport Show
  • Are You Serving The “Millennial” Customers?
  • Parcel Lockers to Be Introduced By Aramex in MENA Region
  • Ajman Tourism Introduces Customer Charter at the ATM Conference
  • How Restaurants Can Use Technology to Improve Customer Service
  • Dubai Mall to Introduce System to Help Visitors Locate Cars
  • Dubai to Welcome Podcars in a Few Years
  • 5 Customer Service Tips For Universities Handling Student Admissions
  • Etihad’s A380 and B787 to Deliver Outstanding Service and In-Flight Experience
  • Dubai Customs Joins mPay Under Dubai Smart Government Initiative
  • UAE Exchange Presented the International Standard for Service Excellence
  • Vehicle Testing Volume to Be Expanded in Dubai
  • Hamad International Airport Opens For Passengers
  • Common Customer Service Pitfalls to Avoid
  • Customer Satisfaction Survey Reviewed by Emirates Post Group
  • DMA Chairman Emphasizes on Improving Customer Service Processes
  • Dnata Selects NCR for Improved Customer Service
  • 4 Tips for Providing Great After Sales Service in Automotive Industry
  • Emirates Islamic Initiates Campaign for Customers in Abu Dhabi
  • 120 Day Business License to Be Issued By DED Dubai
  • 7 Tips for Creating an Excellent Customer Service Culture
  • Emirates Airline Customers Advised to Check in Early
  • Kizad Awarded 4 Star Excellence Rating
  • Asian Banker rewards ADCB as Best Retail Bank in UAE for 2014
  • Dubai Hospitality Industry Customer Service Report
  • A Look at Dubai Initiative 2021 and Customer Service
  • 5 Tips for Delivering a Social Banking Service
  • Large number of visitors attended Gitex Shopper’s first day
  • CBI Introduces Its Customer Rewards Program
  • Etisalat to Offer the Lowest Call Rates in UAE
  • 5 Ways to Enhance Clinical Experience
  • Weather App to Give Users Updates 2 Days in Advance
  • Petrol Station of ENOC and EPPCO Offering Self-Service after Midnight
  • Free Shuttle Buses to Run between Two of Dubai’s Airports
  • Du Introduces ‘Health Tips’ Service for Its Customers
  • Customers of Al- Khaliji to Enjoy Premium Banking in the UAE
  • Tips on Providing Successful Customer Service in Beauty Salons
  • Interview with Customer Service Expert: Teresa Allen
  • ENOC Retailers Offer Its Customer a Chance to Get a Year of Free Travel on the Dubai Metro
  • 1000 Bed Hospital to be Established in Jeddah
  • How to Achieve Standardized Customer Service at All Your Branches
  • Bounced Cheques Now Reported Through Dubai Police App
  • E-Service Launched to Reduce Traveler’s Time on UAE Ports
  • Emirates A380 Experience Launched At the Dubai Mall
  • How to Provide Customer Service through Facebook
  • Commercial Bank to Launch First of Its Kind Self-Service Kiosk in Qatar
  • Food Safety App to Be Launched For IPhone Users
  • Simple Steps on How to Utilize Customer Feedback
  • DHA Uses ‘Twitter Clinic’ To Solve Queries about Medical Fitness Screening
  • Dubai Metro will be running at 10 am this Friday
  • Al- Kifaf to Have a DM Customer Service Center
  • Al Tayer Motors Workshops Lead Ford’s Service Excellence Certification in Middle East
  • Strategies for Airlines to Take Off Towards Customer Satisfaction
  • Dubai Courts Display Smart Services at the Government Exhibition
  • E-building Control System Made Compulsory by Dubai Municipality
  • Huawei is Working Towards Delivering Better Customer Service in the Region
  • Citizens of UAE Can Now Easily Locate Their Children
  • 3 Easy Ways of Gathering Customer Feedback Online
  • Delivery of Topnotch Services a Priority for UAE’s Ministry of Economy
  • Customers of DLD’s Registration Trustees Offices Satisfied With Service
  • mHealth Services: A Turning Point in UAE’s Medical Sector
  • Dubai Municipality Makes Headway in Customer Service
  • Emirates Launches App for Customer Convenience
  • 3 Tips to Be a Customer Service Success in the Gaming Arena
  • Smart Security and Surveillance Solution Offered to Businesses by Etisalat
  • E-commerce: A Growing Trend in UAE
  • RTA Completes Real-time Passenger Information Screens Project
  • Etihad Offers Guest Miles for Personal Cargo Shipments
  • Dubai Police App A Success in the UAE Market
  • Customer Service In Islamic Banking: An interview with Mr. Waqar Khan Durrani of Emirates Islamic Bank
  • 24 Hour Services for Vehicles in Dubai
  • 4 Myths About Customer Service
  • Dubai Hotels to Add Tourism Fee
  • Etisalat Upgrading Customers from 2G to 3G Service
  • 3 Ways to Ensure Customer Satisfaction at Call Centers
  • Real Estate Investment Boom in UAE
  • RTA Establishes Customer Service Centre at JBR
  • Only Standardized Perfumes to Be Allowed Sale in UAE
  • UAE Launches First App Store of the World
  • Abu Dhabi International Airport Termed Best Airport in Entire Middle East
  • Abu Dhabi Offers Protection for Child Safety in Tall Buildings and Balconies
  • Smart Ambulances to Save Dubai
  • 6 Tips on Providing Relaxing Customer Experience At Resorts
  • Special Taxis to Provide Service to Disabled Customers in Abu Dhabi
  • Dubai Reveals Strategies for Topping Medical Tourism in the World
  • Dubai Smart Government Installs Kiosks for MyID Service
  • DED Organises Seminars and DSES Bazaar in a Bid to Foster Quality Customer Service
  • Top 4 Tips on How to Appreciate Your Customers
  • Mohammed Bin Zayed City to Be Built in Fujairah
  • Drivers Details to Be Linked With Emirates ID Card
  • Dubai Outlet Mall to Be Expanded
  • Tips to Strike a Home-Run in the Restaurant Business
  • Seminar in Dubai Highlights Delivering Effective Customer Service
  • Mobile App to Assist Motorists in Abu Dhabi
  • ‘Digital Spring’ and Its Impact on Banking in the Emirates
  • Dubai to Build Opera House
  • Dubai Metro Stations to Be Turned Into Art Museums
  • DED Seizes Fake Products Worth Dh 9.5 Million
  • UAE Cabinet to Improve Food Regulation Laws
  • 200 Services of the RTA to Be Made Available on Smart Apps
  • 3 Ways To Surprise Your Customer
  • Your Route To Creating Amazing Customer Experience
  • Mystery Shopping – The Do’s and Don’ts
  • How To Provide Customer Service Through Twitter
  • Dubai Municipality Provides Workers With A New Dental Clinic
  • Is Your Company Protecting Customers From Phishing Attacks?
  • Smart Taxis in Dubai are now Operating with Sensors
  • DEWA Launches eComplain Portal to Facilitate Customers
  • Right & Wrong Words for Customer Service
  • RTA Takes Initiative of Providing Child Safety Car Seats
  • Traffic Fines in Dubai Can Soon Be Paid on the Spot
  • Hiring the Right Customer Service Rep?
  • Etihad Apologizes to Customers for Diverting Flights
  • Is Dubai Set To Embrace Bitcoins?
  • Dubai Smart Taxis to Enhance Customer Experience
  • Du Promises to Deliver Free WiFi in Abu Dhabi and Dubai
  • 10 Telephone Etiquettes For Customer Service Representatives
  • Dubai Healthcare City Announces Plans For Phase 2
  • Beach Canteen Project – Another Feather in the Cap for Dubai’s Food Industry?
  • Fashion Retail: How To Enhance Sales Through Customer Service
  • Customer Service: Changing Trends and How to Gear Yourself
  • Marks & Spencer Brings Its Largest International Store to Kuwait
  • Top Training Tips For Improving Customer Service
  • Etisalat Cuts Down On Call Rates
  • How Can Customer Service Bring Retail Shops Back In Demand?
  • Addressing Traffic Concerns As JBR Reinvents Itself
  • Customers Set For Abu Dhabi Electronics Shopper 2014
  • Quick Emergency Service for Residents of Northern Emirates
  • Government Summit 2014: A Window to the Future of State Services
  • UAE Customers to Benefit from Government Center Rating System
  • 5 Point Plan to Deal With An Angry Customer
  • Dubai Expo 2020: A look At The Hospitality Industry
  • DEWA Customers Under Attack By Hackers
  • Customers to Save on Roaming Charges by Renting iPads
  • New Ford and Lincoln Showroom Opens in the Heart of UAE
  • Live Chat to Boost Customer Service for Businesses in UAE
  • Emirates Airlines Pockets the Most Valuable Airline Brand in the World
  • How Mystery Shopping Can Improve Customer Service
  • A Guide to Great Online Customer Service
  • No Hassle of Paying Cash on Dubai Taxi
  • Al Hilal Bank to Set Out Using ID Cards for ATM Transactions
  • Rent-a-Car Firms Denied Permission to Seize Passports or Identity Cards of Customers
  • Abu Dhabi Airport Welcomes 1.5 Million Passengers in Just One Month
  • How to Not Lose Sight of What a Customer Wants
  • Newly Launched Fashion District to Attract More Customers at Mall of Emirates
  • Coffee Shops Come Out At Top on the Consumer Friendliness Index
  • Commuters Choose Dubai Metro Over Cars
  • Global Retailers Bid to Open For New Terminal at Abu Dhabi Airport
  • Customer Service – The Do’s and Don’ts
  • Time And Speed Is Everything for Today’s Customers
  • Pharmacy Steps Up to Ensure Customer Care by Providing Mobile Alerts
  • Abu Dhabi Education Council Enhances Customer Outreach for the Better
  • Dubai Goes the Extra Mile for Its Disabled Residents
  • Smart Government Sets In as UAVs Get Pilot Tested for Customer Service
  • UAE’s First Smart Mosque Launched in Jumeirah
  • Government Summit Takes On Improvement of State Services
  • Customer Effort Score: A Measure of Customer Retention
  • Three Quarters of Middle East Based SMEs Have No Online Presence
  • Is Your Company Paying Enough Attention To Customer Experience?
  • Lessons from Nordstrom’s Customer Service Playbook (Part 1)
  • Gap in Customer Service & Bad Experiences: A Grave Concern for Emirati Business Organizations
  • Customer Service Philosophy for Emergency And Crisis Management in UAE
  • Mashreq Acknowledged As the Best Banking Group in the Entire UAE
  • Why Companies Should Hire Good Customer Service Reps?
  • Nissan Oman Gets Down To Providing Topnotch Customer Service
  • Technology Mania – A Prospective Global Trend Of Adopting Optimized Customer Service Practices & Innovative Strategies
  • DIFC Courts Continues With Legal Excellence as Three Judges Swear In
  • Etisalat Bestowed With 2013 CommsMea Award for Best Overall Operator
  • Telecom Sector Re-Invention: Adopting ICT & Customer-Centric Approach
  • A Boost for Local Manufacturing Firms to Reach Wider Customer Markets
  • Customer Relations Department of DEWA Wins ISO 10002 Certification for Excellence, All Hail The eComplain System
  • GCC Common Currency Set to Launch End of December 2013
  • United Arab Bank Launches Desk to Support Turkish Businesses in the UAE
  • Customers of HSBC in UAE and Gulf are Enraged With Poor Service From the Company
  • Integration of Government and Private Services on the Mobile Platform
  • Dubai’s Atlantis the Palm is All Geared to Break World Records of Dazzling Fireworks on New Year’s Ever
  • Behavioral Science and Customer Service (An Interrelational Analysis) Part-2
  • UAE Government Aims to Reduce Unemployment Among the Youth in the Region
  • New Smartphone App For Motorists to Stay Clear From Fines in UAE
  • Middle Eastern Retail and Service Industry Could Hit it Big Time With Emotional Currency
  • An Insight Into Customer Service Experience Strategies of Middle East Companies
  • New Service of Luxury Taxis is Launched in Abu Dhabi
  • UAE Society to Think Collectively of Creative Solutions
  • Behavioral Science and Customer Service (An Interrelational Analysis) Part-1
  • Dubai Landlord’s Paradox: A Good Tenant or Higher Rent
  • Abu Dhabi Airport Business City begins its construction of the new building project
  • Allcoation of DH20 Billion for Funding Social and Economic Projects in UAE
  • Abu Dhabi, Dubai and Sharjah Enjoy Free Parking on Sunday and Monday
  • Mystery Shoppers Uncover Customer Service Inconsistencies in Abu Dhabi
  • Dubai Will Finally be Hosting the Much Awaited Expo 2020
  • Health Insurance is Now Necessary in Dubai
  • Etisalat Now Lets You Make International Calls for 1Fil Per Second
  • Taxi Fares to Increase At Abu Dhabi Airport With The Introduction of Luxury Fleet of Taxi Vans
  • How Does Dubai Cater to Millions of Tourists?
  • Fujairah International Airport is Focusing on its Growth
  • Number Portability Awareness Campaign has Started From Du
  • Etihad Will Now Be Seen Rebranding, Darwin the Swiss Carrier as Etihad Regional
  • MEASURING SERVICE QUALITY IN HIGHER EDUCATION UAE
  • Virgin Galactic To Revolutionize Commercial Air Travel
  • Nol Card Made Compulsory for Dubai-Sharjah Bus Trips
  • Noor Islamic Bank is Now Providing Off Plan Property Financing Solutions
  • Investment of DH200m is Under Plan for the Expansion of Sharjah City Center
  • Etisalat Provides MTN its Smart Hub to Extend their Network’s Regional Range
  • Etihad Airways in all Geared to Increase its Munich Route to Twice a Day
  • The Dubai Expo 2020 Promises Thousands of Jobs For the Economy
  • The Emirati Tourists and Business Men Can now Enjoy a Visa-free Travel to UK Starting Next Year
  • Planet Payment Decides on continuing Their Contract with UAE Customers for Multiple Years
  • UAE Banks Become Proactive Towards Service Quality Benchmarks
  • New Mobile App Facilities the Abu Dhabi Citizens to Inform Food Violations Instantly
  • Self Service is the NEW Customer Service
  • Ex- Disney Expert Helps Empower UAE to Improve Their Customer Service Skills
  • Is the Education Sector of UAE Serving Its Customers Well – Part 3
  • Why is Customer Service the Crux of Health Care Industry?
  • Is the Education Sector of UAE Serving Its Customers Well? Part 2
  • Mobility Management in Public Transportation: Stringing it Together For The Public – Part 2
  • Mobility Management in Public Transportation: Stringing it Together For the Public – Part 1
  • Has the Customer Started to Drive Businesses for Change?
  • A Foolproof Plan for Becoming a Customer’s Favorite Airline
  • Motivating Companies Through Consumer Review Scoreboard
  • Good Complaint Management, the Need of the Hour in the UAE – Part 2
  • Good Complaint Management, the Need of the Hour in the UAE – Part 1
  • UAE Hospitality Industry; Setting the Standards of Customer Service
  • UAE; Ramadan & Customer Service
  • Innovative Solutions for Banks to Enhance Customer Experience
  • Social Media and its Use as a Customer Service Tool
  • Dubai International Airport Travailing with Crowd Management
  • The Genesis of Citizen-centric Government in the GCC: When Citizens are Customers
  • The Service Mindset: A Lost Cause for the UAE’s Telephone Banking?
  • Customer Compatibility Management: Handling Customer-to-Customer Interactions
  • How Employee-Centricity Enables Customer-Centricity: The Significance of Employee Incentivisation
  • Online Marketing and Sensitive Consumers Keep Airline Performance on a Check
  • Dubai’s Great Hospitality Brings it to the Top
  • Will Dubai’s Healthcare Plan Give its Tourism a Bigger Boost?
  • The Hospitality Industry: Taking a Shift from Consumers to Prosumers
  • Customer service, Banking and IT
  • Customer Service Moments of Truth
  • The Rise of Virtual Footfall Ratchets Up Need for Better Customer Service
  • Mystery Shopping: Revealing Worldwide Customer Service Fine Points
  • Dubai, Hospitality & Customer Service
  • Digitizing Customer Care Through Use of Social Media
  • Drastic Customer Churns… Does UAE Telecom Industry Lack Common Touch With Its Customers
  • Diversity Management in Middle East and Help Center Outsourcing
  • The Brave New World of In-Flight Customer Service
  • The Contingency Plan: Not Enough for Tarmac Delays!
  • The Frequent Flyer Privilege
  • Employee Empowerment Credo still Non-existent in UAE Service Sector
  • Courier Service Giant looks at Drivers Within
  • Customer Service in Emirates – A Challenge in a Diverse Culture
  • Abu Dhabi Takes The Spotlight At World Travel Market
  • CABSAT: World’s Third Largest Digital Media Convention Making Ripples in the Region
  • Online Purchasing Hightailing Traditional Shopping
  • Mobile Apps Turn to Customer Care
  • Expats Pick Dubai for Vacations This Winter
  • The Boom in E-Commerce Attributed to Technological Advancements
  • Dubai Taxi Service On The Go
  • Forging Stronger Ties With Excursionists Through World Wide Web
  • Absolutely Dubai!
  • Middle East Aviation to Get Jet-Propelled
  • The Power of Electronic Money
  • Ascent of Online Purchases Begs Better Customer Satisfaction
  • Dubai Duty Free: The Perfect Retail Model
  • The Beginning of War on Cyber Terrorism
  • Dubai’s New Mega Projects Raise Eyebrows
  • Internet Governance in Flux
  • Rising Online Marketing Trend is another plus for UAE Businesses
  • UAE is Among the Elites by Becoming the 20th Largest Exporter of Goods
  • iTuning UAE: Launching iPhone 5 and iTunes Music Store
  • New Visa Decrees Spell Big Connection for Global Consumers to UAE Retailers
  • Online Booking Trend Forming Billows Among Travelers
  • Tourist Haven UAE Regains Hospitality Sector Surge
  • Category: Home Page Posts ES

  • El Servicio al Cliente es la Clave del Éxito para Portales Inmobiliarios – CEO Bayut
  • Category: Hospitality

  • 5 Service Benchmarks to Learn From the Hospitality Industry
  • “We aim to create a warm and welcoming atmosphere for our guests”: Martin Cramer, GM at Sheraton, Abu Dhabi Hotel & Resort
  • Dubai Hospitality Industry Customer Service Report
  • Dubai Expo 2020: A look At The Hospitality Industry
  • UAE Hospitality Industry; Setting the Standards of Customer Service
  • Dubai’s Great Hospitality Brings it to the Top
  • The Hospitality Industry: Taking a Shift from Consumers to Prosumers
  • Dubai, Hospitality & Customer Service
  • Dubai Taxi Service On The Go
  • Middle East Aviation to Get Jet-Propelled
  • Hotels in the UAE: Defining the Brand Through Customer Relationship Management
  • Dubai’s New Mega Projects Raise Eyebrows
  • Tourist Haven UAE Regains Hospitality Sector Surge
  • Category: Industries

  • Education
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  • Retail
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  • Transportation
  • Travel and Tourism
  • Category: Infographics

  • Why Social Media Has Become A Powerful Channel For Customer Service
  • Top 8 Mistakes That Damage Customer Experience
  • Why digital customer service is trending
  • Why Customer Retention is becoming high priority for companies
  • Category: ipad winner

  • iPad Mini Winner GITEX 2014 Day 5
  • Danesh iPad Mini WInner 3 of GITEX Day 4
  • iPad Mini Winner Session 2 Day 4 at GITEX 2014
  • iPad Mini WInner of Day 4 session 1 at GITEX 2014
  • iPad Mini Winner 3 Session 3 at GITEX 2014
  • iPad Mini Winner Day 3 Session 2
  • iPad Mini Winner Day 3 Session 1
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  • iPad Mini Winner 2
  • iPad WInner 1
  • Category: IT

  • How to Enhance Customer Service of Banks Through Digital Media
  • Technology Mania – A Prospective Global Trend Of Adopting Optimized Customer Service Practices & Innovative Strategies
  • Motivating Companies Through Consumer Review Scoreboard
  • Social Media and its Use as a Customer Service Tool
  • Digitizing Customer Care Through Use of Social Media
  • Diversity Management in Middle East and Help Center Outsourcing
  • Customer Service in Emirates – A Challenge in a Diverse Culture
  • CABSAT: World’s Third Largest Digital Media Convention Making Ripples in the Region
  • Mobile Apps Turn to Customer Care
  • Forging Stronger Ties With Excursionists Through World Wide Web
  • Ascent of Online Purchases Begs Better Customer Satisfaction
  • Tracking Emirati Customer Demographics Through Predictive Analytics
  • Get the Word Out! Using Social Media for ‘Social CRM’ in the Gulf
  • The Beginning of War on Cyber Terrorism
  • Internet Governance in Flux
  • Rising Online Marketing Trend is another plus for UAE Businesses
  • Category: Latest News

  • ADIB Introduces Voice-Activated ATM Services for Visually Impaired Customers
  • DED Launches ‘Drive-through’ Service to Enhance Customer Experience
  • Taajeel Inaugurates its First Customer Happiness Centre
  • RTA Adds More Self-Service Machines to Improve Customer Satisfaction
  • BankDhofar Opens a New Branch to Train Staff on Customer Service
  • Category: logo

  • Republic of Lebanon Ministry of Finance
  • TAQAT Technologies at GITEX 2014
  • Sovereign Corporation Dubai
  • International Trade Center at GITEX 2014
  • Media Lab at GITEX 2014
  • Department of Transport Abu Dhabi at GITEX
  • True Faith Computers LLC
  • AMS Power at GITEX
  • Merlin Digital at GITEX
  • King Fahad Specialist Hospital
  • Abu Dhabi Police
  • Category: Managment

  • Customer Service Philosophy for Emergency And Crisis Management in UAE
  • Category: Partners

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  • Category: Press Releases

  • CustomerService.ae Partners with IQPC for 6th Annual CEM in Telecoms
  • LiveAdmins Becomes Official Live Chat Partner for GITEX Once Again
  • CustomerService.ae to conduct webinar on Essentials of Customer Service on Social Media
  • CustomerService.ae becomes official media partner for Technology & Innovation in Retail 2016
  • CustomerService.ae to conduct first of its kind Live Training Webinars
  • Category: Real Estate

  • We Believe that ‘Customer is King’- Managing Partner, Blue Chip Real Estate Broker, LLC
  • Customer service is the key to success for property portals – Bayut CEO
  • Real Estate Investment Boom in UAE
  • Category: Retail

  • Self Service is the NEW Customer Service
  • Good Complaint Management, the Need of the Hour in the UAE – Part 2
  • Good Complaint Management, the Need of the Hour in the UAE – Part 1
  • UAE; Ramadan & Customer Service
  • The Genesis of Citizen-centric Government in the GCC: When Citizens are Customers
  • How Employee-Centricity Enables Customer-Centricity: The Significance of Employee Incentivisation
  • Customer Service Moments of Truth
  • The Rise of Virtual Footfall Ratchets Up Need for Better Customer Service
  • Mystery Shopping: Revealing Worldwide Customer Service Fine Points
  • Employee Empowerment Credo still Non-existent in UAE Service Sector
  • Courier Service Giant looks at Drivers Within
  • Online Purchasing Hightailing Traditional Shopping
  • The Right CMO Approach for the Gulf Market
  • Dubai Duty Free: The Perfect Retail Model
  • The “Outside In” Approach to Service Excellence Amidst UAE’s Retail Boom
  • Streamlining Customer Intelligence in the Gulf
  • Category: Slider

  • Motivating Companies Through Consumer Review Scoreboard
  • Category: Stories

  • ADIB Introduces Voice-Activated ATM Services for Visually Impaired Customers
  • DED Launches ‘Drive-through’ Service to Enhance Customer Experience
  • Taajeel Inaugurates its First Customer Happiness Centre
  • RTA Adds More Self-Service Machines to Improve Customer Satisfaction
  • BankDhofar Opens a New Branch to Train Staff on Customer Service
  • Mashreq Offers Customers Account Opening Facility via Mobile
  • New ‘Express Bus’ Service Launched in Abu Dhabi for Commuters
  • Dubai Health Authority Call Centre Now Offers 24/7 Service
  • Customers Invited to Register for ADNOC Wallet Online
  • CustomerService.ae Officially Launches New DIY Training Games and Workshops
  • ‘Khadamati’ Offers Easy Access to Information on Government Customer Service Centres
  • New DIY Training Games to Help Enhance Customer Service
  • Better Experience for Emirates NBD Customers with new Interactive Teller Machine
  • Ooredoo to Provide Passengers on Qatar Airways with Wi-Fi Service
  • DEWA Launches Takamul Service for Customer Convenience
  • Dubai Islamic Bank Introduces “Virtual Branch” to train employees for delivering better customer experience
  • Etisalat Introduces Free Wi-Fi for Customers in UAE
  • Emirates NBD Offers More Convenience and Security to Traveling Customers
  • Etihad Enhances Customer Convenience with new Option to Pay Cash from Home
  • BPTC Takes Measures to Enhance Customer Service for Bahrain’s Public Transport Network
  • GITEX Continues to Contribute Towards Innovation and Technology
  • Dubai Government’s CloudOne Launched at Gitex 2015
  • Dubai Chamber Reduces Transaction Time for Customers
  • MoI Enables Customers to Get Visa Application Refunds Via App
  • Mashreq Flash Transfer Offers Convenience to Customers with Instant Money Transfer…
  • Zain Telecom Introduces Free Uber Ride for Customers Travelling Abroad
  • Emirates NBD Offers Customers Banking Services via Twitter
  • Al Ansari Exchange Launches Self-Service Kiosks to Maximize Customer Convenience
  • Oman Air Introduces New Multi-Segment Ticket Option for Customers
  • Huawei Inaugurates Middle East’s First Dedicated Customer Service Centre
  • Zain Bahrain Introduces New Services to Enhance Customer Experience
  • du Offers the Fastest Broadband Download Speed to Domestic Customers in UAE
  • DEWA to Hold Customer Charter Meetings after Every Quarter
  • Etihad Airways Introduces New ‘Fare Choices’ to Boost Customer Experience
  • RTA Installs 3D Route Maps at 16 Bus Stations in Dubai to Facilitate Customers
  • Etihad Airways Opens Revamped Lounge for Customers in Abu Dhabi
  • Emirates NBD Collaborates with Uber to Bring Exclusive Offer for Customers
  • Etisalat Increases Weekly Data Roaming Allowance for Customers
  • Dubai Health Authority Unveils Customer Service Charter
  • VIVA Offers Cash Prizes to Prepaid Customers in New Promotion
  • RTA Automates IVR Services for Increasing Customer Convenience
  • Etisalat Introduces First ‘Smart Machine’ in UAE to Sell SIM Cards to Customers
  • Mashreq Enhances Customer Experience with Smart Digital Banking through EIDA Cards
  • RTA Offers 50 Percent Discount on Issuance of NOL Cards to Customers
  • Dubai Hospital to Offer Same-Day Appointment System for Patients
  • Dubai Police Makes it Easier to Pay Traffic Fines with Credit Cards
  • RTA Introduces Online Booking Service for Water Taxi Customers in Dubai
  • Ithmaar Bank Introduces New Prepaid e-Card for Online Shoppers
  • DHL Opens Another Service Point in Qatar for Customers
  • Oman Air Unveils New App for Enhancing Experience of Frequent Flyers
  • Abu Dhabi Ports Opens New Customer Service Centre at Zayed Port
  • Emirates to Enhance Customers’ Travelling Experience with New Airport Shuttle Coaches
  • Etisalat and NBAD Join Hands to Deliver Mobile Cashier Service for Business Customers in UAE
  • RTA Introduces New Features in Salik App to Enhance Customer Experience
  • New Debit Cards Launched by BankDhofar to Offer Customers Enhanced Security
  • Mashreq Opens First Business Banking Centre for Customers in Dubai
  • Zain KSA and Huawei Collaborate to Launch LTE Advanced Network to Enhance Customer Experience
  • Emirates Identity Authority Announces Ramadan Timings for Customer Service Centres
  • Commercial Bank of Dubai Launches New Ras Al Khaimah Branch for Customers
  • Customer Loyalty Month Launched by UAE Exchange
  • Al Khaliji Launches New Mobile Banking App for Customer Convenience
  • Dubai Customs Launches “Mestanis” Campaign to Measure Customer Satisfaction
  • Emirates NBD Enables Customers to Deposit Cheques via Mobile App
  • Contactless Payment Introduced for Customers by National Bank of Oman
  • CBI Offers Enhanced Customer Experience With Newly Furbished Branch in Ras Al Khaimah
  • Mobily’s Partnership With Accenture Promises to Enhance Customer Experience
  • Zain KSA Reduces Call Rates for Customers
  • Emirates ID Relocates Customer Service Centre in Al Ain
  • HSBC Bank Oman Introduces Innovative Digital Services for Better Customer Experience
  • RTA Revamps Contact Centre for Better Customer Experience
  • SCTDA ‘Marhabtain’ Initiative to Train for Enhancing Visitor Experience in Sharjah
  • Vodafone Qatar Announces Major Upgrades to Its Network for Better Customer Experience
  • Abu Dhabi International Airport Introduces New Services to Enhance Customer Experience
  • Emirates Post Group Transforms All Services to Online Platforms for Customer Convenience
  • RTA Transforms All Customer Services into Smart Services
  • Customer Service Centre Reopened by Empower in JBR Dubai
  • Ajman Police Sets Up Self-Service Machine to Assess Customer Happiness
  • RTA’s Customer Service Centers Process Record Number of Transactions
  • Emirates ID Website to Add More Languages for Customer Convenience
  • Ooredoo Offers Improved ‘MyAccount’ Service to Business Customers
  • DEWA Offers Smart Services to Commercial Customers
  • Royal Jordanian and Zain Collaborate to Enhance Customer Experience
  • Ooredoo Introduces ‘Email Everywhere’ Service for Customers
  • Zain Bahrain Introduces the ‘Dangerous Prepaid’ Package for Customers
  • Instant Savings Service Launched by National Bonds for Customers in UAE
  • ADIB Opens Another Branch in Dubai for Customer Convenience
  • NBAD renovates channels and customer touch points for better service experience
  • Gulf Air Introduces New Loyalty Program Card for Customers
  • Dubai Courts Launches 80 New ‘Smart Services’ for Achieving Customer Satisfaction
  • 4G Car Wi-Fi Introduced by VIVA for Customers in Bahrain
  • Emirates to Offer WiFi on Flights to Enhance Experience for Customers
  • Qatar National Bank to Adopt New Software for Better Service Experience
  • Issuance of Driving License Via Smart App in UAE to Offer Customer Convenience
  • Dalma Mall and ADCB Collaborate to Launch a Customer Loyalty Program
  • ‘DubaiCard’, A Prepaid Payment Solution Launched for Customer Convenience
  • du Introduces New Business Mobile Plan for SME Customers
  • Ooredoo Introduces New Features to Enhance Customers’ Experience
  • Standard Chartered Bank, MasterCard and Landmark Group Join to Launch Shukran Credit Cards for Customers
  • VIVA Bahrain & Huawei to Work Together for Better Service Experiences
  • Warba Bank Launches Numerous New Services Under “Murabaha Express”
  • Etisalat Grows Its Roaming Coverage to Facilitate Business Customers
  • Bank Sohar Enables Customers to Pay Bills and Make Inter-Bank Transfers
  • Etisalat Plans to Create a Single Carrier 400 Gbps Technology for Better Service Experience
  • Zain Kuwait Chooses Ericsson for Enhancing Customer Experiences
  • Dubai Courts Introduces New E-service for Efficient Processes
  • Doha Bank Offers Tablet Banking Facility to Customers
  • First ZOOM Store Opens for Customers in Bahrain
  • UAE Government Sector Employees Enrolled in Customer Service Excellence Diploma
  • Property App for Millennium Square launched by SPF Realty
  • First Electric Vehicle Charging Station Inaugurated in Dubai
  • New Damas Store Now Open for Customers at Yas Mall
  • Huawei Expands Focus on Innovative Services for Financial Institutes
  • Empower Unveils Innovative Systems to Help Enhance Customer Service Experience
  • Air Arabia Launches New Flights From Ras Al Khaimah to Qatar
  • Riyad Bank and MasterCard Collaborate to Launch Riyad Bank Debit Card
  • RTA Takes Initiative to Enhance Welfare for Employees and Customers
  • Ooredoo Offers Flat Rate of Only 99 Baizas Per Minute to Its Business Customers
  • Gulf Air and Bahrain Civil Service Bureau Collaborate
  • du Opens 4 New Stores in Abu Dhabi
  • Batelco Announces the Launch of Smart Lifestyle Solutions for Customers
  • Sony Inaugurates Tech Boutique at Dubai Mall
  • Etisalat Introduces Deal of the Day Plan
  • Customers of KHCB to Get Air Miles With Personal Finance Campaign
  • Nationals of UAE Can Soon Travel to Schengen Without Visa
  • UAE Banks Federation Embraces Customer Charter
  • Mashreq Bank Launches First Fully Automated Branch for Customers
  • Etisalat Opens New Smart Store in Abu Dhabi’s Yas Mall
  • RTA Recognizes Contributions of Individual and Corporate Clients Towards Services
  • Zain Bahrain Opens New Flagship Experience Store in City Center
  • Noor Banks Collaborates With SriLankan Airline to Provide New Customer Benefits
  • Batelco Introduces Unlimited Voice Minutes to All Local Networks
  • RTA Introduces Electronic Purse for Smart Driver App
  • Emirates NBD and NCR Collaborate to Revamp ATM Experience in UAE
  • Zain Bahrain Looks to Enhance 4G LTE Capacity
  • Wasl Properties Adds Two New Customer Service Centers in Dubai
  • Storm Impacts Emirates and Etihad Flights
  • Customers Can Now Pay Visa Fees through Smartphone App
  • Etisalat to Allow Data Gifting for Customers
  • Mashreq Launches E Cube Branch
  • Emirates at Top in Annual Customer Review Study
  • Al Khaliji Customers to Enjoy Access to Worldwide Airport Lounges
  • SAIF Zone and UAE Exchange Collaborate for Convenient Payment System
  • Etisalat Prepaid Customers to Get Free Access to Social Networking Apps
  • Royal Jordanian Launches an Interactive App for Customers
  • New Complaint Management System Launched by Ahlibank
  • Zain Bahrain Unveils Prepaid Data Add-Ons
  • Etisalat Introduces Multi Share Mobile Data Plan
  • Aramex Express Box Launched for Customers in UAE
  • 30 Smart Services Launched by Dubai Courts to Enhance Customer Experience
  • Gulf International Bank Launches the First Customer Designed Retail Banking Service
  • FRiENDi Mobile Introduces E-channel Payment
  • Zain Sponsors Traffic App Designed for Improving Road Experience
  • RTA Conducts Study About Customer Service Trends
  • Mobily Introduces 4G Roaming Services for Customers in 35 Countries
  • ENOC Offers Customers a Chance to Win Countless Prizes During DSF
  • ADNOC Distribution Opens New Vehicle Inspection Center in Abu Dhabi
  • FGB and LIC International Collaborate to Launch ‘first’ Insurance Co-branded Credit Card
  • Etisalat Marketplace App Gains Popularity in UAE
  • Commercial Customers of DEWA to Get Services Only Through Website and App
  • Sohar Islamic Introduces Internet Banking for Customers
  • RTA Offers Exclusive Marine Transit Packages for New Year Celebrations
  • Dubai Police Services Made Available Through MyID
  • Microsoft and du Collaborate For Improved Mobile Shopping Experience
  • Customer Service Rating Plaque Unveiled by Sheikh Mohammed at DIFC
  • Mashreq and Etisalat Introduce “Me-Life” Credit Card
  • Emirates Braces for Record Number of Travelers This Week
  • Hilton Introduces Digital Check-in for Customers
  • New Parking System at Kuwait International Airport to Facilitate Customers
  • Etisalat Launches Dedicated Call Center to Provide Better Service
  • NBK Updates Mobile Banking App With New Features
  • Emirates Offers Passengers Free Wi-Fi Onboard A380 Planes
  • Emaar Introduces ‘Dubai Trolley’, A New Transit System
  • Mobily Unveils New “iHealth” Devices for Customers
  • STC Enables Billing of Google Play Purchases Directly Through Carrier
  • Vodafone Unveils the Virtual Store Experience
  • RTA to Setup Smart Control Center to Monitor Service Quality
  • Emirates NBD Enables Free Transfers to Any Bank Account in UAE
  • VIVA Bahrain Revamps Data Roaming Experience
  • FGB Introduces a Single Platform for Multiple Loyalty Programs
  • Etisalat’s Mobile Customers Offered Convenient Payment Option for Apps
  • Commercial Bank Conducts Focus Group for Improving Service Experience
  • Free Parking and New Service Timings Announced by RTA
  • MasterCard Introduces MasterPass for Customers in UAE
  • Etisalat Misr Launches Largest Outbound Private Cloud IVR
  • ADEC Introduces New Service for Customers
  • Du and Travelling Connect Sign Deal to Facilitate Inbound Roamers in UAE
  • RTA adds license renewal and parking cards service to smart kiosks
  • Ooredoo Launches Customer Service Platform in Kuwait
  • 20 Screen VOX Cinemas to Open at Yas Mall
  • Self-Service Machines in Qatar to Streamline Payment Process
  • Emirates App Launched for iPhone
  • Mobily Customers Awarded 100% Extra Credit
  • Ooredoo Announces Special Packages for Customers With Disabilities
  • New Water and Electricity Tariff for Customers in Abu Dhabi
  • RTA’s Licensing Service App Gains Popularity
  • Qatar Islamic Bank Adds New Technology for Secure Visa Payments
  • Launch of Dubai Tram to Add to Passenger Convenience
  • DEWA Launches Service for Easy and Quick Bill Payment
  • Etisalat Announces Network Upgrades and Expansions
  • RTA’s Smart Parking App to Enhance Customer Experience
  • DTCM and Dubai Customs to Collaborate for Developing Tourist Attractions
  • Warba Bank Launches iPhone App for Customer Convenience
  • Etisalat Unveils Digital Index for Businesses in UAE
  • FedEx Broadens Early Delivery Service to More Countries
  • Emirates Airlines Plans More Wi-Fi Initiatives for Passengers
  • Ooredoo Offers More Free Minutes to Its Prepaid and Postpaid Customers
  • Emirates Post Group and RAK Customs Collaborate For Enhanced Courier Services
  • Macy’s and Bloomingdale’s to Open in Abu Dhabi by 2018
  • Emirates Launches Flights and Customer Contact Center in Budapest
  • Mobily Introduces ‘Wajid Smart’ Postpaid Package for Customers
  • UAE Ministry of Interior Launches App for Passport Renewal
  • Access Government Services Online Through Emirates ID Cards
  • SpeedFit Service Launched at RAK Mall
  • T-Connect Interactive Services Unveiled by Toyota in Bahrain
  • RTA Introduces New Packages for NOL Card Customers
  • Emirates ID Unveils Robot for Customer Service
  • Empower Introduces a New Customer Service Centre in Dubai
  • Qatar Airways Gains Many Honors for its Services
  • DAFZA’s Unveils Free Wi-Fi Service at Gitex Technology 2014
  • Etisalat and Ericsson to Join for Better Customer Experience
  • New Smart Services Channel Unveiled By DED
  • Etisalat Announces Mobile Connect Service for Customers
  • Mashreq Launches E Cube Retail Concept in Sharjah City Center
  • Etihad Wins Award for Inflight Experience
  • Smart Healthcare App to be Launched by DHA
  • RTA Announces Transport Timings for Eid Holidays in Dubai
  • Etihad Airways to use Amadeus Airline Ancillary Services
  • Self Service Money Transfer Kiosks Launched By Western Union
  • iOS 8 Upgrades Result in High Traffic on Du Network
  • Al Khaliji Enhances Internet Banking Features for Customers
  • Smartphone and Tablet Insurance Launched By FGB
  • Vodafone Offers Haj Roaming Pack
  • New Mall Timings for Eid Shoppers in Dubai
  • RTA to Start 35 Mega Projects for Providing Better Passenger Service
  • ADCP Brings Electronic Port Pass Through Mobile App
  • Dubai Customs Further Revamps Smart Services
  • Tadweer to Take Customer Queries Through ADGCC’s Platform
  • HSBC Enhances Its Digital Offerings for Customers
  • E-Wallet Service by RTA Gains Popularity
  • Over Quarter Million Downloads for Etisalat’s Interactive App
  • Al-Hilal Bank Becomes First to Use Snapchat For Customers
  • #HappyDubai Initiative to Lead the Way
  • Dubai Customs Collaborates With Airport Authorities to Enhance Customer Service
  • RAKBANK Makes it Easier for Customers to Open Accounts
  • Expats to Benefit from “Life in Qatar” Service by Commercial Bank
  • Zain Telecom Launches Two More Branches for Customers in Kuwait
  • RTA Launches Five Smart Apps for Customers
  • Etisalat to Offer Free Upgrades of Broadband Service
  • Emirates NBD Customers to Get IPO Subscription Through ATM
  • Bahrain International Airport Launches Passenger Driven Initiative
  • New Office Opened by Tadweer for Better Customer Services
  • Mega Theme Parks Being Planned in Dubai
  • Etihad Introduces Its Arrival Lounge in Abu Dhabi
  • DEWA Launches Kiosks for Customer Service
  • “Voice of the Customer” to be launched By Ooredoo
  • Du introduces the, “Unlimited Social Data Pack”
  • All DEWA Customers to Sign Up for Green Bills by 2015
  • RTA Starts New Ferry Line in Dubai
  • Easy Taxi App Officially Launched in Bahrain
  • First Community Mall Unveiled By Nakheel
  • Dubai Health Authority Launches Customer Service Index (CSI)
  • Biz Group Introduces New Corporate Training Tool for Employee Education
  • Use Samsung Smart Watch to Pay for DEWA Bills
  • VIP Licensing to be Launched by Dubai Health Regulation Department
  • CBI Launches Customer Service Training Program
  • Commuters Report Damages Via App to RTA
  • Employees of DEWA Get Trained for Sign Language
  • Carrefour Outlet to be Introduced Inside Dubai Metro Station
  • New Global Data Plan Launched For Customers of Etisalat
  • RTA Introduces E-Vouchers for Salik Recharge Service
  • Nol Card Sales Rise by 52 Percent
  • Card Free Money Withdrawals Launched by RAKBANK
  • 139 Fake Products Seized by Dubai Customs During First Half of 2014
  • Majid Al Futtaim to Build New Mall in Dubai
  • Four New Retail Service Points Opened by DHL
  • Du Revamps Online Shopping Experience
  • Health Professionals To Receive Licenses At Doorstep
  • 70,000 Transactions Made Through RTA Smart Kiosks
  • Qatar to Increase Flights to Tehran, Muscat and Islamabad
  • ADNOC Opens New Vehicle Inspection Center to Facilitate Customers
  • Dubai Summer Surprises Attracts Customers to Dubai
  • Introduction of New Visa System For Improving Customer Service
  • Smartphone Enabled Parking Permits Service Launched by RTA
  • Customer Suggestion Campaign Launched By Dubai Land Department
  • 30 New Smart Services to be Launched by GDRFA-Dubai
  • RTA to Implement Service Specifications Manual for Enhanced Customer Service
  • First Ever Offline Business Directory Launched for Smartphones in UAE
  • Oman Air Offers New Website Design for Enhancing Customer Experience
  • Du Offers Customer Support Videos on YouTube
  • ‘Etisalat UAE’, a New App, to Enhance Customer Service
  • ADNOC to Upgrade Three Stations in Abu Dhabi
  • Du Telecom Upgrades Customer Experience With 800 MHz
  • Fake Calls in UAE Try to Collect Important Data
  • Largest Department Store to Open in Yas Mall
  • Sharjah and Abu Dhabi Transportation Plans Unveiled For Travelers on Eid
  • Special Plans by RTA to Facilitate Customers on Eid
  • Smartphone Protection Plans for Customers Launched by Etisalat
  • Long Hoses to Improve Customer Service at ENOC Service Stations
  • Nol Cards Expiry Deadline Approaching For Customers
  • Star Rating System Launched for Service Delivery Channels
  • Abu Dhabi Airport Prepares For High Passenger Traffic
  • Customers of Du to Enjoy Google Apps Services
  • Dubai to Have Disability-Friendly Parks by 2016
  • Bahrain Duty Free Upgrades Its Customer Service
  • Students Testing RTA Apps Before Launch
  • Emirates ID App Launched For Customers With Special Needs
  • Oman Air Awarded Best Airline Staff Service in Middle East
  • Visit City Center Mirdif to Learn About Customer Rights and Fair Trade
  • Du Offering Free Wi-Fi on Dubai Metro This Ramadan
  • Dubai Adopts Environment – Friendly Traffic Lights
  • New Video Retail System Launched by Du
  • Emirates Asks US & UK Bound Passengers to Switch on Electronic Devices
  • E-Labor Cards Introduced in UAE
  • Six New Routes to Be Introduced By Etihad in 2015
  • July 16th Deadline to Register Sim Cards in UAE
  • FlyDubai Introduces Its Business Lounge
  • Etihad Cargo Awarded For the ‘Air Cargo Industry Customer Care Award’
  • Dubai Will Soon Welcome, the Mall of the World
  • New App Added by DEWA to Get Services 24/7 at Any Place
  • Dubai Islamic Bank to Enhance Customer Service via “Smart Bank”
  • Free Bus Service in Abu Dhabi for Ramadan
  • 53% Reduction in Enquiry Calls Reported at Emirates Identity Authority
  • Mashreq Bank Introduces First Mobile Top-Up Service
  • Disabled Customers to Get Parking Permits at RTA JBR’s Customer Service Center
  • Customer Category List Updated by Dubai Municipality
  • RTA Launches Unlimited Day Pass for Water Bus Travel
  • New Promotions Launched by Omantel
  • Dubai Customs Revamped Smart Services Launched
  • DEWA to Shift to Electronic Billing
  • Touchscreens to be Added in Taxis of Abu Dhabi
  • Mobile Boarding Passes Introduced by Etihad
  • RTA Announces Updated Timings for Ramadan
  • Telefonica and Etisalat to jointly work on Cyber Security
  • Electronic Link for Dubai Islamic Bank Activated by Dubai Smart Government
  • Customer Service Best Practices Shared by Emirates Airline
  • 93 Percent of Dubai Tram Almost Completed
  • Du Launches Second Signature Shop At Mirdif City Center
  • DHL Enhances Services by Investing in a DH100 Million Facility
  • Du Will Be Using Nokia’s IMS to Improve Service Quality
  • Dubai Customs Services to Be Made Available on Smart Watches
  • Axiom to Offer Delivery on Payment via Credit Card
  • Etisalat and UAE Exchange Partner to Offer Seamless Payment Solutions
  • UAE Exchange Holding Customer Loyalty Month
  • Get Dubai Taxi Through An App
  • International Driving Licenses to be Issued in Abu Dhabi, Al Ain and Western Region
  • Sharjah Islamic Bank Expands Reach to Jebel Ali
  • RTA Introduces PIN System for Customers
  • Dewa Further Improves Smart Services
  • Dubai to Invest AED 35m in Improving Beaches
  • RTA and Emarat Collaborate For Traffic Awareness Campaign
  • Du Adopts Dubai Smart Government’s mPay App
  • Adnoc Extends Services to KSA
  • UAE Exchange Wins Two More Awards
  • A380 Simulator to Be Launched At Mirdif City Center
  • AIG to Directly Sell Auto Insurance to Customers in UAE
  • Mashreq Launches New Solitaire Credit Card
  • “Future of Government Smart Toolbox” Launched By WEF
  • Emirates NBD Launches mePay For Customers
  • Nol Cards Made Compulsory for Inter-Bus Travel
  • “My Q-Tag” By Qatar Airways to Improve Customer Experience
  • UAE Government’s YouTube Channel Launched
  • DSG to Provide Electronic and Smart Shared Services
  • UAE’s First App That Pays People for Feedback
  • Etihad Announces Its Withdrawal from Skytrax Rating
  • HSBC to Offer Digital Wealth Management Solutions
  • Master Plan Design Competition Launched for “Burj 2020”
  • Better Road Infrastructure for Dubai Airport and Festival City
  • Dubai Municipality Begins Campaign for Quality Beauty Products
  • Wearable Banking App Unveiled by Saudi Investment Bank
  • International Bank of Qatar Wins Best Customer Service Award
  • More Bus Stops in Abu Dhabi Soon
  • UAE Banks Federation Launches Mobile Wallet
  • Emirates Identity Authority Wins Award for E-Transaction Services
  • Abu Dhabi International Airport Given “Best Airport in the Middle East” Award
  • RERA Warns Brokers Against Cold Calling Customers
  • Al-Hilal Bank Has Installed Award Winning Finacle E-Banking Solution
  • Dubai Customs, Jebel Ali Customer Service Centre to increase timings
  • Best Practices Exhibited by Empower in First Customer Workshop
  • Fuel Management System in Dubai to Reduce Customer Effort
  • Customer Service Rating Awareness Workshops Organized By Emirates Post Group
  • Luxury Floor Added For Patients by Corniche Hospital
  • DHA Starts “Leaders at Your Service” Plan
  • Etisalat Group and PCCW Global Sign Agreement for Voice Interconnection
  • RTA Licensing Services to Be Available Online
  • Smartphone App Launched by ENOC to Improve Customer Satisfaction
  • Samsung Continues Expansion in UAE With New Store
  • Customers of Nawras Offered Attractive Packages and Bundles to Choose From
  • Smart Taxi Training Centre Launched in Dubai
  • Dewa’s Customer Suggestion Scheme Receives Accreditation
  • RTA Ventures With Al Ansari Exchange to Offer Better Customer Service
  • UN Adopts Etisalat’s “Flous” To Pay Salaries on Mobile
  • Customers of Big Bus in Dubai to Have Improved Services
  • Abu Dhabi International Airport Adds New “Passenger Screening Facility”
  • Emirates Airline to Offer Customers’ Bedrooms Onboard
  • Dubai Municipality to Build Smart City With Air-Condition For Pedestrians
  • Tablet Banking Service in UAE Launched by Emirates NBD
  • OCS Emirates Launches FM Services for Customers
  • Specialized Taxis Launched For Patients in Dubai
  • Etisalat Unveils Mobile Parking Services for Customers
  • Etihad Honored As Best Airline at the Brazil Awards
  • ENOC Adds Three New Stores in Dubai
  • Qatar Airways Launches First All Business Class Flight
  • MasterCard to Open Processing Center in Dubai
  • One Week of Free Luxury Chauffeur Service for Customers in Abu Dhabi
  • Emirates Islamic To Offer Retail Banking Services in Al Barsha
  • Next Generation E-Services to be offered by Emirates Post Group
  • Dubai’s medical tourism package to be rolled out by September
  • Honeywell Technologies Offers Products for Safer Air Travel Experience
  • ADB Airfield to Unveil “Smarter Airports” Vision at Airport Show
  • Parcel Lockers to Be Introduced By Aramex in MENA Region
  • Ajman Tourism Introduces Customer Charter at the ATM Conference
  • Dubai Mall to Introduce System to Help Visitors Locate Cars
  • Dubai to Welcome Podcars in a Few Years
  • Etihad’s A380 and B787 to Deliver Outstanding Service and In-Flight Experience
  • Dubai Customs Joins mPay Under Dubai Smart Government Initiative
  • UAE Exchange Presented the International Standard for Service Excellence
  • Vehicle Testing Volume to Be Expanded in Dubai
  • Hamad International Airport Opens For Passengers
  • Customer Satisfaction Survey Reviewed by Emirates Post Group
  • DMA Chairman Emphasizes on Improving Customer Service Processes
  • Dnata Selects NCR for Improved Customer Service
  • Emirates Islamic Initiates Campaign for Customers in Abu Dhabi
  • 120 Day Business License to Be Issued By DED Dubai
  • Emirates Airline Customers Advised to Check in Early
  • Kizad Awarded 4 Star Excellence Rating
  • Asian Banker rewards ADCB as Best Retail Bank in UAE for 2014
  • Large number of visitors attended Gitex Shopper’s first day
  • CBI Introduces Its Customer Rewards Program
  • Etisalat to Offer the Lowest Call Rates in UAE
  • Weather App to Give Users Updates 2 Days in Advance
  • Petrol Station of ENOC and EPPCO Offering Self-Service after Midnight
  • Free Shuttle Buses to Run between Two of Dubai’s Airports
  • Du Introduces ‘Health Tips’ Service for Its Customers
  • Customers of Al- Khaliji to Enjoy Premium Banking in the UAE
  • ENOC Retailers Offer Its Customer a Chance to Get a Year of Free Travel on the Dubai Metro
  • 1000 Bed Hospital to be Established in Jeddah
  • Bounced Cheques Now Reported Through Dubai Police App
  • E-Service Launched to Reduce Traveler’s Time on UAE Ports
  • Emirates A380 Experience Launched At the Dubai Mall
  • Commercial Bank to Launch First of Its Kind Self-Service Kiosk in Qatar
  • Food Safety App to Be Launched For IPhone Users
  • DHA Uses ‘Twitter Clinic’ To Solve Queries about Medical Fitness Screening
  • Dubai Metro will be running at 10 am this Friday
  • Al- Kifaf to Have a DM Customer Service Center
  • Al Tayer Motors Workshops Lead Ford’s Service Excellence Certification in Middle East
  • Dubai Courts Display Smart Services at the Government Exhibition
  • E-building Control System Made Compulsory by Dubai Municipality
  • Huawei is Working Towards Delivering Better Customer Service in the Region
  • Citizens of UAE Can Now Easily Locate Their Children
  • Delivery of Topnotch Services a Priority for UAE’s Ministry of Economy
  • Customers of DLD’s Registration Trustees Offices Satisfied With Service
  • Dubai Municipality Makes Headway in Customer Service
  • Emirates Launches App for Customer Convenience
  • Smart Security and Surveillance Solution Offered to Businesses by Etisalat
  • RTA Completes Real-time Passenger Information Screens Project
  • Etihad Offers Guest Miles for Personal Cargo Shipments
  • Dubai Police App A Success in the UAE Market
  • 24 Hour Services for Vehicles in Dubai
  • Dubai Hotels to Add Tourism Fee
  • Etisalat Upgrading Customers from 2G to 3G Service
  • RTA Establishes Customer Service Centre at JBR
  • Only Standardized Perfumes to Be Allowed Sale in UAE
  • UAE Launches First App Store of the World
  • Abu Dhabi International Airport Termed Best Airport in Entire Middle East
  • Abu Dhabi Offers Protection for Child Safety in Tall Buildings and Balconies
  • Smart Ambulances to Save Dubai
  • Special Taxis to Provide Service to Disabled Customers in Abu Dhabi
  • Dubai Reveals Strategies for Topping Medical Tourism in the World
  • Dubai Smart Government Installs Kiosks for MyID Service
  • DED Organises Seminars and DSES Bazaar in a Bid to Foster Quality Customer Service
  • Mohammed Bin Zayed City to Be Built in Fujairah
  • Drivers Details to Be Linked With Emirates ID Card
  • Dubai Outlet Mall to Be Expanded
  • Mobile App to Assist Motorists in Abu Dhabi
  • Dubai to Build Opera House
  • Dubai Metro Stations to Be Turned Into Art Museums
  • DED Seizes Fake Products Worth Dh 9.5 Million
  • UAE Cabinet to Improve Food Regulation Laws
  • 200 Services of the RTA to Be Made Available on Smart Apps
  • Dubai Municipality Provides Workers With A New Dental Clinic
  • Smart Taxis in Dubai are now Operating with Sensors
  • DEWA Launches eComplain Portal to Facilitate Customers
  • RTA Takes Initiative of Providing Child Safety Car Seats
  • Traffic Fines in Dubai Can Soon Be Paid on the Spot
  • Etihad Apologizes to Customers for Diverting Flights
  • Dubai Smart Taxis to Enhance Customer Experience
  • Du Promises to Deliver Free WiFi in Abu Dhabi and Dubai
  • Dubai Healthcare City Announces Plans For Phase 2
  • Marks & Spencer Brings Its Largest International Store to Kuwait
  • Etisalat Cuts Down On Call Rates
  • Customers Set For Abu Dhabi Electronics Shopper 2014
  • Quick Emergency Service for Residents of Northern Emirates
  • UAE Customers to Benefit from Government Center Rating System
  • DEWA Customers Under Attack By Hackers
  • Customers to Save on Roaming Charges by Renting iPads
  • New Ford and Lincoln Showroom Opens in the Heart of UAE
  • Live Chat to Boost Customer Service for Businesses in UAE
  • Emirates Airlines Pockets the Most Valuable Airline Brand in the World
  • No Hassle of Paying Cash on Dubai Taxi
  • Al Hilal Bank to Set Out Using ID Cards for ATM Transactions
  • Rent-a-Car Firms Denied Permission to Seize Passports or Identity Cards of Customers
  • Abu Dhabi Airport Welcomes 1.5 Million Passengers in Just One Month
  • Newly Launched Fashion District to Attract More Customers at Mall of Emirates
  • Seminar on “How to Deliver Effective Social Customer Service” to take place on March 19th in Dubai
  • Coffee Shops Come Out At Top on the Consumer Friendliness Index
  • Commuters Choose Dubai Metro Over Cars
  • Global Retailers Bid to Open For New Terminal at Abu Dhabi Airport
  • Pharmacy Steps Up to Ensure Customer Care by Providing Mobile Alerts
  • Abu Dhabi Education Council Enhances Customer Outreach for the Better
  • Dubai Goes the Extra Mile for Its Disabled Residents
  • Smart Government Sets In as UAVs Get Pilot Tested for Customer Service
  • UAE’s First Smart Mosque Launched in Jumeirah
  • Government Summit Takes On Improvement of State Services
  • Customer Satisfaction on UAE Carriers to Increase
  • CBI to Focus on Customer Satisfaction
  • UAE Crosses 1 Million Broadband Subscribers By Providing Affordable Services
  • Great News for Abu Dhabi Shoppers: No Need to Run in And Out of Trial Rooms Anymore
  • Emiratis to Enjoy Visa Free Travel After Final Approval of European Union
  • Emirati Citizens to Have Their Own “Mobile Wallet” Soon, For Financial Transactions
  • Customers of RAK Airlines Concerned About Refund
  • Dubai Metro Plans for 70 Stations By 2020
  • Schools in Dubai to Grow By 70% in Less Than a Decade, Offering Expatriates Cost-Effective Tution Fees
  • UAE Residents Will Now Be Able To Travel Across GCC Without A Passport
  • Government Sector of UAE is Going to Focus on Improving Its Smart Services
  • “Brand Dubai” To Increase the Flow of Inbound Customers Traveling To the Emirate
  • UAE Expat Community Will Soon Have Access to Government Hospital Facilities
  • Provision of Smart Education for Emirati Citizens: UAE Education Ministry Launches Tech Hub With Etisalat and Microsoft
  • 391 Emirati Families Granted New Homes in Al Falah
  • Etihad Airways’ Double Daily Dublin Service to Benefit Business and Leisure Travel Customers
  • Heavily Indebted Customers to Repay Loans With Enhanced Convenience Under President’s Fund Support Programme
  • Is Your Company Ready to Take Online Food Delivery Orders?
  • Providing Customers With Customized And Personal Service Can Win Your Company Loyal Customers
  • Luxury Brands Require Luxurious Customer Service as Well
  • Customer of RTA Can Now Save Dh150 Per Month With Their Blue NoL Card
  • Newly Opened Ras Al Khaimah Hotel, Set To Feature in Famous German TV Series, Welcomes Travelers
  • Got An Innovative Idea? Samsung Gulf Will Finance It for GCC Residents
  • Samsung Provides Its Customers with a One Stop Shop in the Mall of Emirates
  • Customer Service Becomes the Key Differentiator for Insurance Providers in UAE
  • For Enhanced Customer Experience, Emirates Islamic Invites Customers to Move Towards Online And Mobile Banking Solutions
  • Is Your Company Going The Extra Mile To Appreciate Customer Loyalty?
  • Customers Now Demand Mobile Sites for Online Shopping, Because the Experience is Easier And More Efficient
  • RTA Dubai Offers Citizen’s a Dual Pleasure of ‘Ride & Win’
  • Offering Your Customers A Little Something Extra Always Takes You A Long Way
  • DEWA’s Updated Smart App Brings More Liberty for Customers
  • Customer Experience and Service Can Now Be Entertaining and Fun For the UAE Customers
  • Customer Surveys and Feedback Leads to Revamp of UAE Bus Stations
  • Customers in UAE Were Returned Money That Was Debited By Mistake
  • Etisalat Will Now Be Offering Their Customers a More Economical Roaming Service
  • Etisalat’s Launch of 3G And 4G Network Technologies for High Quality Usage And Faster Downloads
  • Academic Leaders Recommend Training Reinforcement Instead Of Emiratisation Quotas for Private Sector Employment
  • UAE’s First Gene Testing Lab Set to Open Soon in Abu Dhabi
  • Emirati Citizens Can Now Report Food Safety Violations Instantly Via Smart Phone App
  • Eida Has Successfully Launched a Live Around The Clock Chat Service in Arabic And English
  • Dubai International Airport is All Geared to Bash the Passenger Target Record of 2013
  • Welcome To Dubai! Have a Nice Day… And a Nicer Stay!
  • Dubai Enters the New Year, With a Dazzling Show of Fireworks That Break the World Record
  • RTA Has Decided To Position Self-Service Machines in Dubai Shopping Malls
  • Commuters to Enjoy Unlimited Wi-Fi Data Roaming Facility by Etisalat
  • Etisalat Apologizes to its Customers for Disturbance of Online Services
  • 100 RTA Buses, The Metro Train, and 8,500 Taxis Engaged to Avoid Traffic Congestion on New Year’s Eve
  • Eida Will Now Be Offering Customer Service on Skype
  • Imminent Plans of Clinical Affiliation Set to Reform SEHA’s Pediatric Services
  • 200 Customer Relations Assistants Employed By Dubai Health Authority at the Hospitals
  • Abu Dhabi Department of Transport to Launch Automated Fare Collection System
  • Residents Won’t Find Swapping Telecom Providers a Hassle Anymore
  • Positive Reinforcement to Encourage Good Driving
  • Locate Destinations with Ease: Provision of Gis For Sharekni Car-Pooling Users
  • Etihad Airways Has Partnered With Airbaltic to Provide a New Flight Route, Directly to Riga
  • Mashreq Acknowledged As the Best Banking Group in the Entire UAE
  • HSBC Bank Oman Trains Staff in a Bid to Improve Customer Experience
  • The Governments of MENA Are Being Advised to Develop and Use Mobile Apps For Better Service For Citizens
  • Abu Dhabi is all Set to Bring Action to its Plans for Permanent Cruise Terminal
  • ADEC Public Opinion Survey: 40.2% Parents (UAE Nationals) Have Expressed Dissatisfaction Over School Fees
  • UAE Touch Generation: Tablet-Empowered Kids
  • Visa Delays & Hassles Out The Window, Emiratis to Travel Visa Free To the EU
  • A Peace of Mind for Etisalat Customers: Enjoy Optimal Data Usage with New Mobile Packages
  • Etihad Will Be Introducing a New Route from DFW to Abu Dhabi
  • Nissan Oman Gets Down To Providing Topnotch Customer Service
  • Middle East Based Airlines Make Their Mark as the Global Leaders of Air Travel
  • Online Banking Fraud: A Growing Concern For Emirati Citizens
  • Light Bus Drivers Will Now Have To Take a Specific Category Test to Pass for a Driving License
  • Launch of ‘ID Smart Services’: Renew ID Card in Two Minutes Via Smart Phone App
  • DIFC Courts Continues With Legal Excellence as Three Judges Swear In
  • Etisalat Bestowed With 2013 CommsMea Award for Best Overall Operator
  • A Boost for Local Manufacturing Firms to Reach Wider Customer Markets
  • Customer Relations Department of DEWA Wins ISO 10002 Certification for Excellence, All Hail The eComplain System
  • The New Midfield Terminal of Abu Dhabi is All Geared to Provide Metro Link to Airport
  • Students Develop ‘Metromate’: An App To Provide Metro Schedule
  • GCC Common Currency Set to Launch End of December 2013
  • United Arab Bank Launches Desk to Support Turkish Businesses in the UAE
  • Customers of HSBC in UAE and Gulf are Enraged With Poor Service From the Company
  • Integration of Government and Private Services on the Mobile Platform
  • Dubai’s Atlantis the Palm is All Geared to Break World Records of Dazzling Fireworks on New Year’s Ever
  • UAE Government Aims to Reduce Unemployment Among the Youth in the Region
  • New Smartphone App For Motorists to Stay Clear From Fines in UAE
  • Middle Eastern Retail and Service Industry Could Hit it Big Time With Emotional Currency
  • An Insight Into Customer Service Experience Strategies of Middle East Companies
  • New Service of Luxury Taxis is Launched in Abu Dhabi
  • UAE Society to Think Collectively of Creative Solutions
  • Dubai Landlord’s Paradox: A Good Tenant or Higher Rent
  • Abu Dhabi Airport Business City begins its construction of the new building project
  • Allcoation of DH20 Billion for Funding Social and Economic Projects in UAE
  • Abu Dhabi, Dubai and Sharjah Enjoy Free Parking on Sunday and Monday
  • Mystery Shoppers Uncover Customer Service Inconsistencies in Abu Dhabi
  • Dubai Will Finally be Hosting the Much Awaited Expo 2020
  • Health Insurance is Now Necessary in Dubai
  • Etisalat Now Lets You Make International Calls for 1Fil Per Second
  • Taxi Fares to Increase At Abu Dhabi Airport With The Introduction of Luxury Fleet of Taxi Vans
  • Fujairah International Airport is Focusing on its Growth
  • Number Portability Awareness Campaign has Started From Du
  • Etihad Will Now Be Seen Rebranding, Darwin the Swiss Carrier as Etihad Regional
  • Virgin Galactic To Revolutionize Commercial Air Travel
  • Nol Card Made Compulsory for Dubai-Sharjah Bus Trips
  • Noor Islamic Bank is Now Providing Off Plan Property Financing Solutions
  • Investment of DH200m is Under Plan for the Expansion of Sharjah City Center
  • Etisalat Provides MTN its Smart Hub to Extend their Network’s Regional Range
  • Etihad Airways in all Geared to Increase its Munich Route to Twice a Day
  • The Dubai Expo 2020 Promises Thousands of Jobs For the Economy
  • The Emirati Tourists and Business Men Can now Enjoy a Visa-free Travel to UK Starting Next Year
  • Planet Payment Decides on continuing Their Contract with UAE Customers for Multiple Years
  • UAE Banks Become Proactive Towards Service Quality Benchmarks
  • New Mobile App Facilities the Abu Dhabi Citizens to Inform Food Violations Instantly
  • Ex- Disney Expert Helps Empower UAE to Improve Their Customer Service Skills
  • Category: teamz

  • TEAMZ
  • Category: Telecom

  • July 16th Deadline to Register Sim Cards in UAE
  • Has the Customer Started to Drive Businesses for Change?
  • Drastic Customer Churns… Does UAE Telecom Industry Lack Common Touch With Its Customers
  • CABSAT: World’s Third Largest Digital Media Convention Making Ripples in the Region
  • Reaching UAE’s Digital Consumer in the Digital Age
  • iTuning UAE: Launching iPhone 5 and iTunes Music Store
  • Category: testimonials

  • CHBO LLC
  • Category: Top Stories

  • Dimitri Koutsoubakis, COO Fit Republik Talks about Customer Experience Being at the Heart of the Business Model
  • “The key to loyalty is continuous two way conversation and engagement”: Haysam Fahmy, Head of Digital Marketing & Performance, Commercial Bank of Dubai & CBD Now
  • GM OITE Tarek Ali Speaks About Improving Customer Experience at Trade Fairs
  • “We understand our customers’ needs and requirements”: Abdul Hakeem Omar Al Ojaili, Acting CEO of BankDhofar
  • “We customize our customers’ journey”: Ziad Elbatal, Vice President Customer Experience, STC
  • Category: Transportation

  • RTA Starts New Ferry Line in Dubai
  • Free Bus Service in Abu Dhabi for Ramadan
  • Category: Travel and Tourism

  • “We remain focused on offering passengers greater choice”: Stuart Weeden, Senior Manager Customer Service at flydubai
  • RTA Starts New Ferry Line in Dubai
  • FlyDubai Introduces Its Business Lounge
  • Customer Service Best Practices for Airline Industry
  • How Does Dubai Cater to Millions of Tourists?
  • Mobility Management in Public Transportation: Stringing it Together For The Public – Part 2
  • Mobility Management in Public Transportation: Stringing it Together For the Public – Part 1
  • A Foolproof Plan for Becoming a Customer’s Favorite Airline
  • Dubai International Airport Travailing with Crowd Management
  • Customer Compatibility Management: Handling Customer-to-Customer Interactions
  • Online Marketing and Sensitive Consumers Keep Airline Performance on a Check
  • The Brave New World of In-Flight Customer Service
  • The Contingency Plan: Not Enough for Tarmac Delays!
  • The Frequent Flyer Privilege
  • Abu Dhabi Takes The Spotlight At World Travel Market
  • Expats Pick Dubai for Vacations This Winter
  • Absolutely Dubai!
  • Evolving Car-Rental Market in UAE: The Internet, & Hertz’s Social CRM Focus
  • New Visa Decrees Spell Big Connection for Global Consumers to UAE Retailers
  • Online Booking Trend Forming Billows Among Travelers
  • Category: White papers

  • Winning Customers’ Hearts Through Social Media