Zain KSA, a leading Telecom company, has introduced a streamlined billing scheme for all its customers. Zain KSA customers will be charged a unified flat rate of 19 halalas per minute to all on-net and off-net destinations.
This step comes as a result of a decision announced by the Communication and Information Technology Commission to reduce mobile termination rates between telecom companies by 40%.
The new prices will allow mobile customers to choose their preferred operator considering the network quality and customer service standards.
The latest move by Zain KSA will benefit consumers by offering lower calling rates. Zain KSA has rapidly expanded its 4G/LTE network in order to offer an improved customer service experience.
In the past, Zain Telecom has introduced several initiatives in order to improve the service experience for customers.
Dubai, U.A.E. - Careem, the leading application based car booking service has become the first in the Middle East region to make use of Twitter Customer Feedback Tool to improve the experience offered to customers. With Twitter Customer Feedback, people...Read More
For the first time in Dubai, Abu Dhabi Islamic Bank (ADIB) one of the leading banks in UAE has partnered with NCR Corporation, a leading company in omni-channel solutions to provide voice-activation technology on its ATM machines across UAE. This...Read More
The Department of Economic Development (DED) has launched a drive-through service at TAAJEEL Centre for business registrations and licensing in government departments to ensure better customer experience and timely service in UAE. The Drive-Through service is an initiative to ensure...Read More