Falak Hyat (December 31, 2013)
This will be a quick service for the customers who, while browsing through the malls or waiting for someone, can quickly use the kiosk and sort out vehicle and transport related issues such as inquiring about their licenses, renewing it or even replacing a lost or damaged license or registration card. The machines will be able to process all the above for the customer, giving him or her the convenience of an effortless and quick service experience at the spot.
The Roads and Transport Authority (RTA) has introduced the concept of providing self-service for customers at their own centers prior to launching them at shopping malls. They plan to install them at customer service centers at Deira, Umm Al Ramool and Al Barsha, as well as Al Tawar Registration Centre, Union Station and the Dubai Airport.
Dubai, U.A.E. - Careem, the leading application based car booking service has become the first in the Middle East region to make use of Twitter Customer Feedback Tool to improve the experience offered to customers. With Twitter Customer Feedback, people...Read More
For the first time in Dubai, Abu Dhabi Islamic Bank (ADIB) one of the leading banks in UAE has partnered with NCR Corporation, a leading company in omni-channel solutions to provide voice-activation technology on its ATM machines across UAE. This...Read More
The Department of Economic Development (DED) has launched a drive-through service at TAAJEEL Centre for business registrations and licensing in government departments to ensure better customer experience and timely service in UAE. The Drive-Through service is an initiative to ensure...Read More