Zain will provide its services to RJ passengers which include Wi-Fi internet facility and advance payment solutions. Provision of high quality communication service will enhance customer service experience for RJ passengers and add value to the travelling experience. Both companies also plan to collaborate further on luggage tracking devices, smartphone apps, boarding pass device and CIP lounge facilities. Additionally, RJ will offer exclusive customer service to Zain’s VIP customers.
Zain CEO Ahmad Hanandeh expressed pleasure over the partnership with RJ and said that Zain customers will benefit from the high quality services. He also promised that the company will thrive to offer unique and premium services to its customers to enable efficient communication and various value added services. He said that Zain’s continuous efforts and innovation will improve the lifestyle of consumers in the region. He also highlighted the benefits of the VIP lounge at Queen Alia International Airport which is equipped with high-tech solutions and technological advancement for convenience and comfort of customers.
RJ President/CEO Captain Haitham Misto said that he was pleased that one of the leading mobile carrier in the region has partnered with the national carrier of Jordan with an aim to enhance customer service experience. He also added that RJ’s partnership with Zain will enable both companies to come up with innovative solutions to streamline travel processes. This will result in more convenience for customers.
Dubai, U.A.E. - Careem, the leading application based car booking service has become the first in the Middle East region to make use of Twitter Customer Feedback Tool to improve the experience offered to customers. With Twitter Customer Feedback, people...Read More
For the first time in Dubai, Abu Dhabi Islamic Bank (ADIB) one of the leading banks in UAE has partnered with NCR Corporation, a leading company in omni-channel solutions to provide voice-activation technology on its ATM machines across UAE. This...Read More
The Department of Economic Development (DED) has launched a drive-through service at TAAJEEL Centre for business registrations and licensing in government departments to ensure better customer experience and timely service in UAE. The Drive-Through service is an initiative to ensure...Read More