Shahzad Qureshi (April 29, 2015)
The new customer service centre aims to serve a large number of people and enhance customer service experience.
Empower announced the reopening of its Jumeirah Beach Residence (JBR) customer service centre in Dubai. The company has established itself as one of the leading district cooling services provider. The new customer service centre will cater to the growing demand from customers and offer enhanced customer experience. The service centre will enable the company to serve a large number of customers.
The customer service centre is located in the Murjan 1 building of JBR which will cater to a variety of customer requests including registration, bill enquiries and payment, and complaints resolution. The company aims to deal with 150 customers on a daily basis. Empower has been operating its customer service centres in Al Hudaiba Awards Buildings, Business Bay and Jumeirah Lakes Towers.
H.E Ahmad Bin Shafar, Chief Executive Officer, Empower said that the company started off with one centre at JBR more than 10 years ago. He highlighted the growth and establishment of new centres in other areas to offer high quality customer service to the residents. He said that the new customer service centre opened in Jumeirah Beach Residence will improve experience and create more value for customers.
Dubai, U.A.E. - Careem, the leading application based car booking service has become the first in the Middle East region to make use of Twitter Customer Feedback Tool to improve the experience offered to customers. With Twitter Customer Feedback, people...Read More
For the first time in Dubai, Abu Dhabi Islamic Bank (ADIB) one of the leading banks in UAE has partnered with NCR Corporation, a leading company in omni-channel solutions to provide voice-activation technology on its ATM machines across UAE. This...Read More
The Department of Economic Development (DED) has launched a drive-through service at TAAJEEL Centre for business registrations and licensing in government departments to ensure better customer experience and timely service in UAE. The Drive-Through service is an initiative to ensure...Read More