RECENT

Tarek Ali, General Manager for OITE Trade Fairs talks about steps being taken to enhance customer experience at the upcoming events being organized by his company in Oman this year.

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In an exclusive interview with CustomerService.ae, Abdul Hakeem Omar Al Ojaili, ActingCEO of BankDhofar talks in detail about BankDhofar’s digital technologies along with a variety of banking services and innovative features.

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Ziad Elbatal, Vice President of Customer Experience at Saudi Telecom, speaks about STC’s migration towards digitalization across customer care channels.

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Abhishek Shrivastava, Mall Manager at The Bahrain Mall highlights various customer-centric factors that give The Bahrain Mall its title of being a family mall, where customers can conveniently find all their needs under one roof.

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Ameen Al Darawsheh, Director Sales and Marketing at THE TORCH HOTEL Qatar sheds light on various distinctive and innovative services at the hotel combined with a motivated long serving staff that merge together in providing a unique Customer Experience.

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Cameron Mitchell, CEO of the VOX Cinema Network highlights how VOX is taking cinematic experience to a new level with various innovative firsts such as 4DX technology, the famed VOX Gold experience and exclusive kids’ cinema.

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In an exclusive interview, Thomas Fehlbier, Cluster General Manager at the Banana Island Resort Doha by Anantara highlights the importance the resort places on employing trained and specialized Customer Service staff who are carefully selected to provide outstanding customer care.

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Samir Cherfan, Managing Director at Nissan, Middle East speaks about Nissan’s dedication to ‘excellence in service’ through innovation and personalization at all stages of the Customer Journey.

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Donna Benton, Founder & Chairman of the Entertainer which offers ‘Buy One Get One Free’ deals for different outlets talks about the importance of listening to customers and adapting to provide them a better customer experience.

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In an exclusive interview, the Managing Director at Coffee Planet, Robert Jones, talks about the company’s 24 hour customer support, rewarding loyalty programs, customer service training and feedback processes.

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