RECENT

In an exclusive interview to customerservice.ae Shep talks about his new book, the importance of customer service and its role in the growth of companies.

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In an exclusive interview, Mr. Karim Aly, CEO of the newly launched app Task Spotting, talks about how this innovative app benefits both consumers and businesses in the Middle East.

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Mr. Suhail Masri is Vice President of Sales at Bayt.com. In this interview he explains the customer service philosophy behind Bayt.com’s overwhelming success over the years.

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In Focus: DHL

In Focus: DHL

Usman Ghani (June 17, 2014)

In a joint interview, the Country Manager of DHL in UAE, Mr. Frank Uwe Ungerer and Customer Service Manager Mr. Ben Dart, shed light on DHL’s vision and practices of customer service that take the company “Straight to the Top”

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In Focus: OCS

In Focus: OCS

Usman Ghani (June 16, 2014)

In this interview, Mounir Bensegueni shares his insights about marketing trends, consumer behavior and the need for customer service in business development.

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In Focus: Ramada

In Focus: Ramada

Usman Ghani (May 20, 2014)

Mr. Iftikhar Hamdani, General Manager at Ramada Hotel & Suites Ajman talks about the significance of customer service in the hotel industry, emphasizes on staff training and suggests strategies for ensuring customer loyalty.

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In Focus: Bayut

In Focus: Bayut

Usman Ghani (May 13, 2014)

Haider Ali Khan is the man behind the overwhelming success of Bayut.com. In this interview, he talks about real estate trends in UAE, property investment and how his company is focused on providing high quality customer service.

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In a recent interview, Daniel Brown, the Deputy Director for Operations and current Acting Director, talked about the museum from a customer service perspective.

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In an exclusive interview with customerservice.ae, Teresa shared her insights and ideas on improving customer service.

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In an exclusive interview with customerservice.ae, Mr. Waqar Khan Durrani, Manager for Card Acquisition and Strategy Business Development Department, at Emirates Islamic Bank in UAE shared his perspective on customer service in the banking sector.

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