5 Things a CSR Should Never Say to a Customer

8 months ago by

The way customer service agents handle queries, complaints and concerns of clients greatly impacts a brand’s image. In order to …Read More


Factors to Consider While Starting a Customer Support Department

8 months ago by

For all businesses, the customer support department acts as a portal that lets you tap into the needs of your …Read More


5 Phrases Every Customer wants to Hear

9 months ago by

Communication is of vital importance in customer service. The way you say things to your clients greatly impacts the service …Read More


5 Digital Channels that can help you Improve Customer Support

9 months ago by

Communication channels have evolved over the years and customers these days have a number of options to reach out to …Read More


How to Woo Your Customers

9 months ago by

Happy and amazed customers have always been vital to the survival of any business, for these are the types of …Read More


Factors to Consider While Building a Customer Experience Team

9 months ago by

In order to deliver memorable service to your customers, you need to have a dedicated and competent customer experience team on …Read More


How to Politely say ‘No’ to Your Customers

9 months ago by

There often arises a situation where a customer demands for something that you either do not offer or cannot provide. …Read More


Tips on Effectively Handling Challenging Customer Service Situations

9 months ago by

Out of every few customer experiences that give you thumbs ups, one is bound to go out of hand, for …Read More


How to Make Your Customer Surveys More Engaging

9 months ago by

Knowing what customers want and what they prefer is essential for the growth and progress of any business. Surveys play …Read More


5 Things a CSR Should Never Say to a Customer

8 months ago by

The way customer service agents handle queries, complaints and concerns of clients greatly impacts a brand’s image. In order to …Read More


Factors to Consider While Starting a Customer Support Department

8 months ago by

For all businesses, the customer support department acts as a portal that lets you tap into the needs of your …Read More


5 Phrases Every Customer wants to Hear

9 months ago by

Communication is of vital importance in customer service. The way you say things to your clients greatly impacts the service …Read More


5 Digital Channels that can help you Improve Customer Support

9 months ago by

Communication channels have evolved over the years and customers these days have a number of options to reach out to …Read More


How to Woo Your Customers

9 months ago by

Happy and amazed customers have always been vital to the survival of any business, for these are the types of …Read More


Factors to Consider While Building a Customer Experience Team

9 months ago by

In order to deliver memorable service to your customers, you need to have a dedicated and competent customer experience team on …Read More


How to Politely say ‘No’ to Your Customers

9 months ago by

There often arises a situation where a customer demands for something that you either do not offer or cannot provide. …Read More


Tips on Effectively Handling Challenging Customer Service Situations

9 months ago by

Out of every few customer experiences that give you thumbs ups, one is bound to go out of hand, for …Read More


How to Make Your Customer Surveys More Engaging

9 months ago by

Knowing what customers want and what they prefer is essential for the growth and progress of any business. Surveys play …Read More