Beauty Escape: Providing Exceptional Customer Service In Salons And Spas

4 months ago by

There is, perhaps, no ritual more sacred than one’s monthly appointment at a favorite salon or spa. Be it a …Read More


Win Over Shoppers the Smart Way

4 months ago by

When it comes to customer experience, retailers face numerous challenges relating to staff, inventory, returns policy and more. The real …Read More


Woah to Wow: Why Smart Managers Strive for Customer Delight

5 months ago by

The long, arduous journey from a business idea to actual, paying customers requires focus and planning. The quality of the …Read More


Improving Face-to-Face Customer Interactions in a Bank

5 months ago by

An upbeat greeting with a smile or a barely audible ‘’How can I help you?” with zero eye contact? Depending …Read More


Keeping Your Customer Service Staff Motivated

6 months ago by

It is simply inevitable. Some days you will stride into work with your head held high, armed with a cup …Read More


Do It Well, Do It Again: Establishing Replicable Models of Good Customer Service

7 months ago by

A smiley on the receipt, your name on the coffee cup, or a complimentary biscotti with every latte – it …Read More


You’ve Got E-mail – Answering Customer Complaints Effectively

7 months ago by

Customers have always been aware of the kind of customer support they are being provided, but now they also have …Read More


Paris Gallery Continues to Enhance Retail Customer Experience

7 months ago by

Mohamad Jaber, Group Sales and Marketing Manager at Paris Gallery talks about maintaining premium service standards and the steps they …Read More


Winning Customers’ Hearts at the Checkout Counter

8 months ago by

The relationship we maintain with brands is hardly ever based on a single, isolated event or interaction. Rather, it is …Read More


Beauty Escape: Providing Exceptional Customer Service In Salons And Spas

4 months ago by

There is, perhaps, no ritual more sacred than one’s monthly appointment at a favorite salon or spa. Be it a …Read More


Win Over Shoppers the Smart Way

4 months ago by

When it comes to customer experience, retailers face numerous challenges relating to staff, inventory, returns policy and more. The real …Read More


Woah to Wow: Why Smart Managers Strive for Customer Delight

5 months ago by

The long, arduous journey from a business idea to actual, paying customers requires focus and planning. The quality of the …Read More


Improving Face-to-Face Customer Interactions in a Bank

5 months ago by

An upbeat greeting with a smile or a barely audible ‘’How can I help you?” with zero eye contact? Depending …Read More


Keeping Your Customer Service Staff Motivated

6 months ago by

It is simply inevitable. Some days you will stride into work with your head held high, armed with a cup …Read More


Do It Well, Do It Again: Establishing Replicable Models of Good Customer Service

7 months ago by

A smiley on the receipt, your name on the coffee cup, or a complimentary biscotti with every latte – it …Read More


You’ve Got E-mail – Answering Customer Complaints Effectively

7 months ago by

Customers have always been aware of the kind of customer support they are being provided, but now they also have …Read More


Paris Gallery Continues to Enhance Retail Customer Experience

7 months ago by

Mohamad Jaber, Group Sales and Marketing Manager at Paris Gallery talks about maintaining premium service standards and the steps they …Read More


Winning Customers’ Hearts at the Checkout Counter

8 months ago by

The relationship we maintain with brands is hardly ever based on a single, isolated event or interaction. Rather, it is …Read More


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