Do It Well, Do It Again: Establishing Replicable Models of Good Customer Service

4 months ago by

A smiley on the receipt, your name on the coffee cup, or a complimentary biscotti with every latte – it …Read More


You’ve Got E-mail – Answering Customer Complaints Effectively

5 months ago by

Customers have always been aware of the kind of customer support they are being provided, but now they also have …Read More


Paris Gallery Continues to Enhance Retail Customer Experience

5 months ago by

Mohamad Jaber, Group Sales and Marketing Manager at Paris Gallery talks about maintaining premium service standards and the steps they …Read More


Winning Customers’ Hearts at the Checkout Counter

5 months ago by

The relationship we maintain with brands is hardly ever based on a single, isolated event or interaction. Rather, it is …Read More


CustomerService.ae to Host “Human Skills for 2020” Experiential Training Workshop

6 months ago by

Dubai, U.A.E. – February 28th, 2018 – CustomerService.ae, GCC’s leading customer service portal, will conduct an experiential training-based workshop on …Read More


Essential Damage Control Tips for Customer Service Agents

6 months ago by

Mistakes happen. Unfortunately, it is quite easy for upset customers to walk out after you have made a mistake. Thriving …Read More


5 Human Skills Every Savvy Professional Must Have

6 months ago by

Miscommunication and misfires during customer interactions can threaten a company’s reputation as well as an individual’s career. Whether or not …Read More


Is Your Customer Service Millennial Ready?

6 months ago by

Millennials are the first truly digital generation and they are changing the rules for customer service. Many of them are …Read More


5 Techniques to Coach Your Team to Customer Service Excellence

7 months ago by

Whether it is a duo handling all the calls and complaints or a dedicated team of agents trained to cater …Read More


Do It Well, Do It Again: Establishing Replicable Models of Good Customer Service

4 months ago by

A smiley on the receipt, your name on the coffee cup, or a complimentary biscotti with every latte – it …Read More


You’ve Got E-mail – Answering Customer Complaints Effectively

5 months ago by

Customers have always been aware of the kind of customer support they are being provided, but now they also have …Read More


Paris Gallery Continues to Enhance Retail Customer Experience

5 months ago by

Mohamad Jaber, Group Sales and Marketing Manager at Paris Gallery talks about maintaining premium service standards and the steps they …Read More


Winning Customers’ Hearts at the Checkout Counter

5 months ago by

The relationship we maintain with brands is hardly ever based on a single, isolated event or interaction. Rather, it is …Read More


CustomerService.ae to Host “Human Skills for 2020” Experiential Training Workshop

6 months ago by

Dubai, U.A.E. – February 28th, 2018 – CustomerService.ae, GCC’s leading customer service portal, will conduct an experiential training-based workshop on …Read More


Essential Damage Control Tips for Customer Service Agents

6 months ago by

Mistakes happen. Unfortunately, it is quite easy for upset customers to walk out after you have made a mistake. Thriving …Read More


5 Human Skills Every Savvy Professional Must Have

6 months ago by

Miscommunication and misfires during customer interactions can threaten a company’s reputation as well as an individual’s career. Whether or not …Read More


Is Your Customer Service Millennial Ready?

6 months ago by

Millennials are the first truly digital generation and they are changing the rules for customer service. Many of them are …Read More


5 Techniques to Coach Your Team to Customer Service Excellence

7 months ago by

Whether it is a duo handling all the calls and complaints or a dedicated team of agents trained to cater …Read More


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