3 Simple Ways to Serve Non-Tech Savvy Customers

1 year ago by

Despite growing digitalization, there are still many customers who are not that tech savvy and need customer support agents to …Read More


5 Steps to Plan Your Social Media Customer Engagement Strategy

1 year ago by

Social media has undoubtedly become the most popular platform to reach out to customers. However, engaging and retaining customers through …Read More


4 Essential Customer Service Recovery Measures

1 year ago by

It is almost impossible to avoid fallouts in customer service. A sandstorm might not allow you to deliver a customer’s …Read More


3 Tips for Delivering a Personalized Customer Experience

1 year ago by

The need for creating personalized customer experiences has become all the more important as customers prefer businesses which invest time …Read More


5 Essential Traits of an Inspirational Customer-Centric Leader

1 year ago by

Customer experience is a key differentiator for the success of a business. In order to deliver exemplary service experience to …Read More


New ‘Express Bus’ Service Launched in Abu Dhabi for Commuters

1 year ago by

The buses will make an average of 72 daily trips every 30 minutes to facilitate customers. New “Express Bus” services …Read More


4 Simple Ways to Make your Customer Service Digital

1 year ago by

Technology has changed the way we connect with each other. Similarly, businesses and customers now have a myriad of ways …Read More


Why is it Important to keep your Customer Service Staff Contented?

1 year ago by

One of the radical ways of achieving customer service excellence is keeping your employees happy. You must have satisfied customer …Read More


How to Design Customer Experience for Different Kinds of Customers

1 year ago by

Often businesses have a diverse customer base and it becomes challenging to offer every customer a unique experience. Creating categories …Read More


3 Simple Ways to Serve Non-Tech Savvy Customers

1 year ago by

Despite growing digitalization, there are still many customers who are not that tech savvy and need customer support agents to …Read More


5 Steps to Plan Your Social Media Customer Engagement Strategy

1 year ago by

Social media has undoubtedly become the most popular platform to reach out to customers. However, engaging and retaining customers through …Read More


4 Essential Customer Service Recovery Measures

1 year ago by

It is almost impossible to avoid fallouts in customer service. A sandstorm might not allow you to deliver a customer’s …Read More


3 Tips for Delivering a Personalized Customer Experience

1 year ago by

The need for creating personalized customer experiences has become all the more important as customers prefer businesses which invest time …Read More


5 Essential Traits of an Inspirational Customer-Centric Leader

1 year ago by

Customer experience is a key differentiator for the success of a business. In order to deliver exemplary service experience to …Read More


New ‘Express Bus’ Service Launched in Abu Dhabi for Commuters

1 year ago by

The buses will make an average of 72 daily trips every 30 minutes to facilitate customers. New “Express Bus” services …Read More


4 Simple Ways to Make your Customer Service Digital

1 year ago by

Technology has changed the way we connect with each other. Similarly, businesses and customers now have a myriad of ways …Read More


Why is it Important to keep your Customer Service Staff Contented?

1 year ago by

One of the radical ways of achieving customer service excellence is keeping your employees happy. You must have satisfied customer …Read More


How to Design Customer Experience for Different Kinds of Customers

1 year ago by

Often businesses have a diverse customer base and it becomes challenging to offer every customer a unique experience. Creating categories …Read More