What Matters Most to Your Customers

1 year ago by

For any business wishing to succeed, identifying and understanding what customers want is essential before initiating a sales and marketing …Read More


Using Design Thinking To Enhance Customer Service Experience

1 year ago by

Design thinking is a concept that enables business leaders to organize and structure the creative process effectively. Design thinking involves …Read More


5 Valuable Tips on Winning Customers for Life

1 year ago by

Every business strives to create lasting customer relationships, however if you want to win customers for life, you need to …Read More


4 Customer Service Essentials for Call Centers

1 year ago by

The importance of call centers cannot be stressed enough. Call centers are the first line of contact with customers for …Read More


5 Fresh Ideas to Redefine Your Customer Experience

1 year ago by

If you want a strong customer base, you need to constantly adopt new and unique strategies to innovate your customer …Read More


5 Basic Skills Every Customer Service Trainer Should Have

1 year ago by

Investing in customer service training has become an essential need for companies today. Many businesses invest in dedicated in-house trainers …Read More


Customer Service Trends for 2020

1 year ago by

Increasingly digitalized interactions between brands and customers continue to change customer service expectations and the way that companies engage with …Read More


Why It is Important to Make an Exception for Your Customers

1 year ago by

There are scenarios where customers come for a product exchange or refund but have lost the purchase receipt. What is …Read More


Recalibrating Digital Customer Service

1 year ago by

Digital advancements have changed the way people shop and also their customer service expectations from companies. With a complete revamp …Read More


What Matters Most to Your Customers

1 year ago by

For any business wishing to succeed, identifying and understanding what customers want is essential before initiating a sales and marketing …Read More


Using Design Thinking To Enhance Customer Service Experience

1 year ago by

Design thinking is a concept that enables business leaders to organize and structure the creative process effectively. Design thinking involves …Read More


5 Valuable Tips on Winning Customers for Life

1 year ago by

Every business strives to create lasting customer relationships, however if you want to win customers for life, you need to …Read More


4 Customer Service Essentials for Call Centers

1 year ago by

The importance of call centers cannot be stressed enough. Call centers are the first line of contact with customers for …Read More


5 Fresh Ideas to Redefine Your Customer Experience

1 year ago by

If you want a strong customer base, you need to constantly adopt new and unique strategies to innovate your customer …Read More


5 Basic Skills Every Customer Service Trainer Should Have

1 year ago by

Investing in customer service training has become an essential need for companies today. Many businesses invest in dedicated in-house trainers …Read More


Customer Service Trends for 2020

1 year ago by

Increasingly digitalized interactions between brands and customers continue to change customer service expectations and the way that companies engage with …Read More


Why It is Important to Make an Exception for Your Customers

1 year ago by

There are scenarios where customers come for a product exchange or refund but have lost the purchase receipt. What is …Read More


Recalibrating Digital Customer Service

1 year ago by

Digital advancements have changed the way people shop and also their customer service expectations from companies. With a complete revamp …Read More


Meet The Live Chat People At GITEX  2017

1 conference, 5 days, 15 presentations, 20 interactive sessions. At GITEX 2017, we are setting new standards of customer experience with new Live Chat features, insightful demos, interactive Q&A and training games!
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