News Stories

DHA Customer Service

Dubai Health Authority Launches Customer Service Index (CSI)

(4 years ago)

DHA takes the initiative of acknowledging its customers and employees in helping to improve the customer service at clinics, through positive feedback and suggestions. The Dubai Health Aut ...Read Full Story

Biz Group

Biz Group Introduces New Corporate Training Tool for Employee Education

(4 years ago)

Biz Group, a corporate training company is aiming to introduce new ways of educating employees in the Middle East. The company has launched Axonify which is a web based training solution tha ...Read Full Story


Use Samsung Smart Watch to Pay for DEWA Bills

(4 years ago)

Customers of DEWA can now check as well as pay their bills using the Samsung smart watch service. Dubai Electricity and Water Authority (DEWA) is now offering its customers a bill payment ...Read Full Story

Dubai Health Authority

VIP Licensing to be Launched by Dubai Health Regulation Department

(4 years ago)

A new VIP Licensing Service will soon be introduced by Dubai Health Authority’s Health Regulation Department. This new initiative will be useful for 26,800 health professionals working across Dubai. ...Read Full Story

CBI Bank

CBI Launches Customer Service Training Program

(4 years ago)

Commercial Bank International (CBI) has launched a Customer Service Training Program in association with Qatar National Bank (QNB) with its focus on training frontline managers and service and sales s ...Read Full Story

RTA Logo

Commuters Report Damages Via App to RTA

(4 years ago)

The Madinati app is helping the Roads and Transport Authority (RTA) in Dubai to collect emergency reports for damages to properties. Since the launch of the app back in March 2013, a total of 438 ...Read Full Story


Employees of DEWA Get Trained for Sign Language

(4 years ago)

In order to provide better customer service, DEWA has trained its employees to learn sign language to assist customers with special needs. Dubai Electricity and Water Authority (DEWA) has ...Read Full Story

Dubai Metro

Carrefour Outlet to be Introduced Inside Dubai Metro Station

(4 years ago)

Customers using the metro for commuting, will have the option to shop from the retail giant, Carrefour, within the Dubai Metro Station. Carrefour, a Leading retail supermarket will be open ...Read Full Story

Etisalat Logo

New Global Data Plan Launched For Customers of Etisalat

(4 years ago)

Etisalat has launched a new global data plan for its post-paid customers. The salient features of this new global data plan revolve around Wi-Fi, roaming data, and local data all made available in one ...Read Full Story

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