In an exclusive interview with CustomerService.ae, the Director of Park Operations at Dubai Parks and Resorts, Daniel Cuffe talks about the various attractions and focus on guest experience at the the ...Read Full Story
In an interview with CustomerService.ae, Dimitri Koutsoubakis, Chief Operations Officer at Fit Republik, one of UAE’s leading fitness center, touches upon various factors that combine to provide a c ...Read Full Story
Haysam Fahmy, Head of Digital Marketing & Performance at Commercial Bank of Dubai (CBD) & CBD Now speaks about the launch of CBD Now, UAE’s first digital bank, providing a complete banking s ...Read Full Story
2016 was a year of technological advancement in terms of the way customer service is delivered. As customers become more tech savvy with every passing day, their expectations and demands from business ...Read Full Story
Tarek Ali, General Manager for OITE Trade Fairs talks about steps being taken to enhance customer experience at the upcoming events being organized by his company in Oman this year.
Q: Can ...Read Full Story
Assortment in product range and buying options has increased the investment companies make in order to gain customers and win their loyalty. Businesses are now gaining competitive edge on the basis of ...Read Full Story
Ziad Elbatal, Vice President of Customer Experience at Saudi Telecom, speaks about STC’s migration towards digitalization across customer care channels. He also talks about STC’s “Voice of Custo ...Read Full Story