Dubai, UAE: February 21, 2017 – CustomerService.ae, a project of LiveAdmins DMCC, has partnered up with IQPC for the 6th Annual Customer Experience Management in Telecoms conference. The event is being held from 10th to 11th of April, 2017 in Dubai.
The conference will bring together leading experts on customer experience management from the telecom industry in the region. Hamza Nasir, Director Strategic Relations for CustomerService.ae, will be attending the event and sharing his insights on enhancing customer experience in the digital era.
The 2017 Middle East chapter of CEM in Telecoms will feature in-depth case studies, interactive sessions, workshops and debates by top guns of CX and telecom. The featured speakers at the event are from telecom giants such as STC, du, Mobily, Omantel, Zain KSA and Vodafone Egypt.
The CEM in Telecoms Middle East Awards will honor the highest achievers in various categories which will be judged by a specialist panel.
The event will offer participants the opportunity to interact with CEM experts and C-level executives. The discussion will include challenges being faced by organizations and how to tackle them amidst digital transformation.
CustomerService.ae is the only resource in the GCC region which publishes best practices, expert interviews, in-depth articles and industry reports to enhance customer experience for all types of businesses. It is also offering all-in-one social media management and DIY productivity games for customer service departments.