Best Practices

Glasses

4 Simple Ideas for Ophthalmologists to Enhance Customer Experience

(3 years ago)

Many people visiting an ophthalmologist for the first time feel anxious about the testing and treatment. Great customer service for ophthalmologists includes, making the patients feel comfortable, pro ...Read Full Story

Customer Relationship

5 Celebrity Inspired Business Lessons to Strengthen Your Customer Base

(3 years ago)

Celebrities are smart marketers, they know the art of winning the hearts of their fans and that is why many of them are running their successful brands. The reason why celebrities are so successful in ...Read Full Story

Retention Secrets

4 Tips for Retaining your Customer Service Staff

(3 years ago)

Retaining employees and ensuring that they are satisfied has always been a struggle for many businesses, especially when it comes to customer service employees given the repetitive nature of their job ...Read Full Story

Customer Feedback

3 Reasons Why Post Sale Service Results in a Competitive Advantage for Businesses

(3 years ago)

Consumer behavior specialists and marketers are constantly deriving new ways of attracting customers and motivating them to make purchases. Repeat purchase by customers leads to increasing revenue and ...Read Full Story

Parents as Customers

Parents as Customers- Five Tips for Winning Their Trust and Loyalty

(3 years ago)

Businesses these days have a diverse customer base. Dealing with different kinds of customers requires thorough understanding of human behavior. The most sensitive and meticulous of all the customers ...Read Full Story

Cosmetics

6 Strategies for Cosmetics Companies to Improve Customer Experience

(3 years ago)

The beauty care industry continues to grow as women all over the world buy makeup and skincare products. According to the Global Beauty Care Market (2014-2018) report, the beauty industry generated a ...Read Full Story

Digital Customer Experience

5 Essential Ways for Enhancing Digital Customer Experience

(3 years ago)

Over the past decade, the importance of digital customer service has increased tremendously as more and more people start using digital devices. Customer service has always been one of the most challe ...Read Full Story

Florists Customer Experience

6 Tips for Florists to Offer a Delightful Customer Experience

(3 years ago)

Whether you are running an online flower business or have a local shop, quality and friendly customer service can go a long way in building a lifelong relationship with your customers. A delightful cu ...Read Full Story

Complaint Box

4 Ways to Streamline Customer Complaint Management

(3 years ago)

There are several scenarios where customer complaints can occur. A customer might not be happy with a product or service, there might be a delay in the delivery of an item or the customer might have h ...Read Full Story

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