Increase in market competition has led to customers quickly moving from one brand to another, in search of better service …Read More
Effectively designed customer satisfaction surveys give insight on how customers are viewing a brand and its service offerings. Businesses utilize …Read More
Often businesses have a diverse customer base and it becomes challenging to offer every customer a unique experience. Creating categories …Read More
Dmg events serves customers globally through in person and virtual offerings designed to meet their continually changing needs.
Informa is a leading business intelligence, academic publishing, knowledge and events business, operating within the knowledge and information economy.
Fleming creates critical business connections, providing business professionals with knowledge and market insights needed for further growth.
OITE is one of the leading trade fair companies in the GCC, offering successful networking platforms for enterprises all around the world.
A guide that can help businesses improve their customer service through social media.
Social media can be a powerful tool when used for enhancing customer service. View this infographic to see the impact of social media on customer service.
Being unable to resolve an issue at first contact, 65 % of customers felt extremely agitated when their issue was not solved on initial contact.
A global, multifaceted media, corporate marketing and information company, employing 3000 professionals in 59 worldwide locations.
Information Exchange Group is an organization dedicated to providing platforms for Technical and Industrial Information Exchange.