3 weeks ago by Saman Malik
The landscape of customer experience (CX) is undergoing rapid transformation with the convergence of technology, social media marketing and changing …Read More
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Increase in market competition has led to customers quickly moving from one brand to another, in search of better service …Read More
Effectively designed customer satisfaction surveys give insight on how customers are viewing a brand and its service offerings. Businesses utilize …Read More
Often businesses have a diverse customer base and it becomes challenging to offer every customer a unique experience. Creating categories …Read More