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In an interview with CustomerService.ae, Peter talks about the importance of having a competitive edge, and how Symphony Style Hotel Kuwait has managed to retain that competitive edge through remarkable customer service practices.

Tarek Ali, General Manager for OITE Trade Fairs talks about steps being taken to enhance customer experience at the upcoming events being organized by his company in Oman this year.

Donna Benton, Founder & Chairman of the Entertainer which offers ‘Buy One Get One Free’ deals for different outlets talks about the importance of listening to customers and adapting to provide them a better customer experience.