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Increase in market competition has led to customers quickly moving from one brand to another, in search of better service …Read More
Effectively designed customer satisfaction surveys give insight on how customers are viewing a brand and its service offerings. Businesses utilize …Read More
Often businesses have a diverse customer base and it becomes challenging to offer every customer a unique experience. Creating categories …Read More
A frontline employee or someone who deals directly with customers is one of the most important representative of the business. …Read More
No matter what business you are in, you will always have some customers who are angry, irritated and annoyed with …Read More