With more than a decade of experience in assisting companies with live chat solutions, we felt a need for a digital space where customer experience practitioners can all come together to discuss the latest trends, studies and innovations.
Serving as an exclusive resource for customer service professionals, we provide industry-related insights, event listings, interviews with thought leaders as well as access to fully customizable game-based trainings.
Our focus remains on empowering customer service providers and improving the quality of customer experience within all industries and businesses.